The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,761 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use Free delivery was appreciated , I therefore don't expect in the next day. !”

Helpful Report

“Ordered on May 10th, paid £ 10 ror next day delivery, th4y arrived aweekk later.”

Helpful Report

“Received item as described . A little bit slow though. Used his company a few times and never any issues”

Helpful Report

“Excellent service”

Helpful Report

“Great service great cigars at the best prices I have been a customer for many years and I would not go anywhere else. Nigel Adamsonz”

Helpful Report

“The cigars arrived early and were packed securely. The quality of the cigars were v good and we all enjoyed them at a recent party. Thank you!”

Helpful Report

“They had the cigars I wanted and delivered them very promptly.”

Helpful Report

“Be ordering again, very pleased with my purchase.”

Helpful Report

“great service”

Helpful Report

“Great service, fantastic cigars!!”

Helpful Report

“Great service very prompt delivery, will be using again.”

Helpful Report

“Excellent service. Always delivered within 2 days of order being placed”

Helpful Report

“Never received order disgusted”

Helpful Report

“The cigars went sent and arrived well packaged with no issues. They were also in good condition.”

Helpful Report

“Don't do written reviews”

Helpful Report

“Very helpful best on prices”

Helpful Report

“I spent £40 on a cigar for my uncles birthday which never arrived. This was very disappointing as I had to turn up to his party empty handed. Furthermore the cigar club has not responded to my 2 emails asking for a refund. Is this a scam?? Do not recommend shopping with them.”

Helpful Report

“Ordered a sampler of Joya de Nicaragua. Think the Cuatro Cinco might be my favourite cigar. Ordered before the Bank Holiday so delivery a bit longer than usual. Great service as always from The Cigar Club. Thank you.”

Helpful Report

“I've always been sceptical about buying things like this on-line, but I was pleasantly surprised by the service, the quality of the product & speed of delivery. I'll definitely buy from here again.”

Helpful Report

“This was the first time I've used the cigar club and was very impressed with speed and efficiency of the service.”

Helpful Report

The Cigar Club is rated 4.7 based on 2,761 reviews