The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,860 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, would definitely recommend”

Helpful Report

“Excellent service my cigars arrived the next day.”

Helpful Report

“Very nice relaxing flavoured cigar”

Helpful Report

“First time I have ordered from the cigar club. Excellent product and excellent delivery time. Will 100% be a return customer.”

Helpful Report

“Super quick delivery High quality”

Helpful Report

“There has been no reply so far”

Helpful Report

“On the tin!”

Helpful Report

“Outstanding service and great pricing.”

Helpful Report

“Superb experience. Spoke on the phone before placing my 1st order for 25 Romeo y Julieta tubos. Cigars arrived the following day and everything has been exactly as you hope online ordering would be. Would highly recommend The Cigar Club as a seller”

Helpful Report

“Prompt delivery safe site for shopping uses excellent courier no”

Helpful Report

“Unfortunately I actually only received one lot of the cigars!”

Helpful Report

“Very efficient service”

Helpful Report

“Always have what I want, quick turnaround from order to delivery.”

Helpful Report

“After an extensive search, i found The Cigar Club the only place that had a box of 10 Montecristo N0.5's in stock. As an added bonus, they were slightly cheaper than the listed prices I had seen elsewhere (if they had been in stock that is). They arrived in quick time and were in perfect condition. Pretty happy and will look here first in future. Garry”

Helpful Report

“Fast and trouble free transaction, and fast delivery.”

Helpful Report

“I contacted the Cigar Club when the cigars arrived about the damage and heard nothing. I am not impressed.”

Helpful Report

“Excellent. Attentive and helpful customer support, product well packaged and speedily dispatched. Highly recommended.”