The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,856 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality cigars, exactly what I wanted, good value too. Will definitely use again. Highly recommended.”

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“Pleasing choices, and special offers are always worth a look to try new brands and cigar makers for experimenting”

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“Great service as usual, highly recomended.”

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“Great choice and service. Recomend.”

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“Great prices and really like the small pack free postage- if you want to only pay fair prices then this is the place - all other cigar sites are becoming very expensive but cigar club has stayed very reasonable”

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“Very happy with order”

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“First class service and excellent cigars”

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“The cigars I got were very dry and crumbly couldn't smoke them.”

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“Excellent service, packaging, pricing and delivery. Products review? Not so much in the case of the disappoiting Villiger 6. Will buy from Cigar Club again but will be cautious of their reviews”

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“Very happy. Speedy deliver.”

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“Great service, prompt delivery. Excellent 👍”

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“Excellent product and service. Would recommend.”

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“very good price and prompt delivery (even to the Highlands..) Humidification pouch included is first class and a great benefit.Works perfectly”

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“Good service”

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“Great speedy service and high quality products”

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“Great service. Fast delivery and well packed/protected cigars.”

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“Fast delivery,first time tried mc shorts,tasty as always !”

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“I recently bought a 5-pack of princpes chicos. Was very pleased with the quality of what I received. Nevertheless, the wrong product arrived. I would go into more detail, but given that I did raise concerns with the vendor and I haven’t received a reply I don’t really care. I offered them the opportunity to remedy the situation and they’ve said nothing. Very poor customer service and height of ignorant salesmanship, frankly. Will be going elsewhere in future. Also didn’t receive any dispatch update. Had virtually no idea when I could actually expect delivery.”

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“Cigars were promised to be delivered to my hotel the next day by DPD, which indeed they were. Excellent service.”

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“I ordered 2packs of mini partigas cigars and they arrived within a couple of days. Good service from The Cigar Club.”

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The Cigar Club is rated 4.7 based on 2,856 reviews