The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,866 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product quick delivery just excellent”

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“I paid £10 for next day delivery but Cigar Club took 2 days before sending the order. I wrote to them to request a refund and they did not bother to respond or refund the delivery charge. Lesson learned. Customer lost.”

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“Great service. Great Cigars Many thanks PG”

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“Excellent service, order arrived very promptly.”

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“Very happy with my purchase”

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“Good value”

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“Ordered on the 28th May and still no sign of my cigars, no notification if they have actually being shipped and no tracking number.”

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“Did exactly what they said.”

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“Excellent range, excellent service. All my orders have been received within 24 hours of placing the order - and in perfect condition as well”

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“The product did not match the photographs so I was a bit disappointed as I have been hunting for this specific lighter on and off for a couple of years. What I received was a solid dark (black) metal lighter rather than the chrome with black patches in the images. The one in the images, if it was ever made seems to be available nowhere.”

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“Great service”

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“Great quick service and best price I could find for my favourite cigars - Meharis Red Orient.”

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“I needed to stock up on cigars, but as I'm not going abroad until September, needed some in the meantime, at a reasonable price. I came across these Quorum Delgado Tubed Cigars, 5 for £24.50, which fitted my requirements. They last about 40-45 minutes, which was ideal, so ordered these and received them a couple of days later. Recommended.”

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“Great cigars at good prices, what’s not to like!”

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“I’ve used The Cigar Club before and keep going back to them because of their excellent service If a problem arises they are quick to act and resolve it. I would definitely recommend them”

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“Great service.”

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“Satisfied”

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“Mighty fine ,cheers”

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“Excellent service and cigars. Would recommend highly. Thank you Paul.”

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“Nit up to there usual standard , seemed to full apart for some reason some of the cigars”

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The Cigar Club is rated 4.7 based on 2,866 reviews