The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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“Quick, easy and quality cigar provided for type known and chosen”

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“Great service whenever I have placed an order.”

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“Great value and prompt delivery service”

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“Excellent”

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“quick good service, with no postage”

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“Easy to order & when I had a query it was simple to contacy Cogar Club and resolve it. My only suggestion would be to offer click & collect (if allowed) rather than rely on the somewhat erractic post! I will definitely use Cigar Club again.”

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“Excellent service, punctual delivery!”

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“good service but expensive”

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“Very helpful and reassuring. Great service . The website is easy to use. I would recommend! M. Hunt”

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“Never arrived the product”

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“Every order is dispatched very quickly and always arrives in pristine condition. Current Covid-19 delays in Royal Mail service accepted, delivery is usually very, very quick! Well done CGars Ltd for providing great service and superb products at competitive prices!”

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“Easy and fast - can't really ask for more!”

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“The recipient of these cigars was delighted, and I was delighted with the speedy service - thank you.”

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“Great quality & quick service”

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“Amazing ... Price right ....found the house 1st time What more can I say”

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“Good quality products, fair prices and quick delivery 😊”

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“I haven't received my order so there's not much to say”

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“Cigars delivered late, but arrived just in time the day before Xmas. Customer service wasn't brilliant, as they didn't get back to me with a tracking number when I called to ask for it. All in all tho, things worked out ok. Paid £10 for next day tracked delivery. The company should email client their tracking number soon as they send, so they can see where their package is. This would make the customer feel more secure in their purchases, as they would know where their package is at all times. My Dad was chuffed to bits wi his cigars tho, and I will use the Cigar Club again! Thanks Cigar Club.”

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“Haven’t tried the cigar yet but seems good quality, however I’m disappointed that of the 2 cigars purchased only 1 came in a tube, the other came in a piece of cardboard similar to a McDonald’s apple pie. Not ideal for transporting”

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The Cigar Club is rated 4.7 based on 2,688 reviews