The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,841 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, didn't have to wait long”

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“It’s very good”

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“Great smokes and efficient delivery.”

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“Excellent service, and prices.”

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“Deliveries not so reliable currently; otherwise good value.”

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“Great company, greta cigars!”

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“Excellent service and a good price, will use again 👍”

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“good website and excellent choice.”

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“Always a very good service and a pleasure to deal with . Alastair”

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“Was impressed with the efficiency of dealing with my order and the choice”

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“Very well packed and fast delivery. Will order again without doubt.”

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“Very fast and well packed there for will order again without doubt.”

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“Great service and always very helpful with any questions. Many thanks Daniel Hughes”

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“nice smoke”

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“Excellent! Great service and value”

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“My last order was a box short, I requested a replacement via the website straight away and have heard nothing!!”

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“Free next day delivery. Impressed.”

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“Excellent efficient service and knowledgable advice.”

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“Can only fault one thing, that is, no tracking for my item, didn't get an email to say it was dispatched from them to the delivery company.”

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“Placed an order on the 8th of May and got a message 10 days later that stock is not available, total waste of time and disappointing. Store should update the online shop so we don’t wait all this time and then wait another 4-5 days for refund. By the way, it wasn’t the first time this happened. I recommend you guys update the online site or shut it down better.”

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The Cigar Club is rated 4.7 based on 2,841 reviews