Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,012 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Tell us how Chimney Fire Coffee made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee, value and service”

Helpful Report

Posted 4 years ago

“One of the few suppliers of big bags of quality ground coffee. What's more, they grind it for various different coffee making contraptions (including my favourite, Aeropress). Great service too. Highly recommended.”

Helpful Report

Posted 4 years ago

“Amazing coffee, quick delivery -everything was so good that I just started my subscription with Chimney Fire!”

Helpful Report

Posted 4 years ago

“Very quick service. Coffee is tasty - better than other online decaf coffees I’ve tried. Will continue to use.”

Helpful Report

Posted 4 years ago

“Fantastic company - great service and really, really good coffee.”

Helpful Report

Posted 4 years ago

“Saw these advertised and as we are still trying to find a coffee we really like, decided to give them a go. Ordering and payment straight forward, delivery fast and on opening box there was a tote bag included which has been very useful already”

Helpful Report

Posted 4 years ago

“Really love the business etos and their commitment. Everything is well explained. I can't wait for the day when I can go and do a coffee tasting session. Stay safe.”

Helpful Report

Posted 4 years ago

“A friend of mine gifted me a packed of Chimney Fire beans almost two years ago and I haven't looked back! My staple go-to is the Peru roast, which I mostly use in a Moka pot and occasionally a cafetiere - I love it! This coffee got me through lockdown, and the only bad thing about going back to normal is I will be drinking less of it as I go back to drinking work's coffee instead!”

Helpful Report

Posted 4 years ago

“Great tasting coffee, great service, great people!”

Helpful Report

Posted 4 years ago

“Excellent service, quick, efficient, and the coffees are really good.”

Helpful Report

Posted 4 years ago

“The coffees are of excellent quality and taste.”

Helpful Report

Posted 4 years ago

“Delicious coffee and very helpful service, we drink it much too quickly!”

Helpful Report

Posted 4 years ago

“Really great coffee. Delivery was really quick too. Definitely order again.”

Helpful Report

Posted 4 years ago

“Really quick delivery”

Helpful Report

Posted 4 years ago

“Timely delivery, prices are roughly what you expect for speciality coffee of this quality. However the charitable donations within sales and biodegradable packaging which is generally hard to get with coffee , makes the company very good.”

Helpful Report

Posted 4 years ago

“Expertly well roasted coffee from a wide range of locations and types. I am a devout follower of Brazilian coffees and I love the 'just right colour' CFC roasts them to.”

Helpful Report

Posted 4 years ago

“Chimney Fire are an excellent company to do business with. They give you a truly personal service and are friendly, helpful and always prompt and reliable. They are interested in their customers and seek out our views on their different coffees and other things such as logo design on their products and they do listen to us. Another reason why I use them is their ethical credentials, sourcing their coffee beans from small farms/ growers/cooperatives who benefit directly from the sales. And of course the coffee itself is so so good with a range of flavours and tastes and the opportunity to try a new different coffee each month over the last year ie their Discovery Coffees. I most definitely recommend them.”

Helpful Report

Posted 4 years ago

“Finally, a coffee brand that makes genuinely tasty coffee! It's so hard to find ground coffee that really hits the spot, and Chimney Coffee - you've come out on top! I also like the fact that I can scan the barcode on the packet to learn more about the coffee I'm drinking. Lastly, I'm a big fan of a company that gives back, so kudos to you for supporting such an incredible cause. I shall be purchasing again!”

Helpful Report

Posted 4 years ago

“Brilliant coffee company putting out some great coffee. Customer service is on point too. Highly recommend giving them a go!”

Helpful Report

Posted 4 years ago

“We've been ordering our coffee beans from Chimney Fire Coffee for about 6 months. When searching for coffee beans, I wanted eco friendly packaging and to support a small, local business. This ticks all the boxes! Love the ethos of the company and the coffee is delicious too! Love the discovery coffee idea... Awesome quick delivery too...”

Helpful Report

Posted 4 years ago

Chimney Fire Coffee is rated 4.9 based on 1,012 reviews