Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Chimney Fire Coffee Reviews

5.0 Rating 890 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

Company Reviews

Product Reviews

5.0

Based on 890 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Tell us how Chimney Fire Coffee made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chimney Fire Coffee 5 star review on 27th January 2021

Chimney Fire Coffee 5 star review on 26th January 2021

Chimney Fire Coffee 5 star review on 26th January 2021

Chimney Fire Coffee 5 star review on 26th January 2021

Chimney Fire Coffee 5 star review on 26th January 2021

Chimney Fire Coffee 5 star review on 26th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee. Very helpful and knowledgeable advice when I rang them to ask about a coffee I had tried in the past. The team obvously care about what they are doing. I now no longer buy a coffee on my car journey but make it at home because it tastes so much better! Save loads that way which makes up any difference in cost over supermarket offerings.”

Posted 1 month ago

“Really enjoying our coffee from the women of the Congo! Thank you so much.”

Posted 1 month ago

“Exceptional service and great coffees.”

Posted 1 month ago

“My third batch of CF coffee. I have tried three of their competitors and can recommend CF coffee which is consistently delicious. I believe I have tried 7 different coffees and appreciate it is all down to individual taste, but the Columbian and Peruvian are my favourites (I'm hoping they can try a blend of the two!!!) as I like a medium strength but good flavour. I'm now looking forward to the next experimental batch...”

Posted 1 month ago

“I bought this one for myself. Loved it as soon as I opened the pack. It smells divine! Tastes even better. Highly recommend”

Posted 2 months ago

“The best coffee I've ever had! And I am Brazilian... roasted to perfection so I can taste every single note on beans that came from so far and were grown with such care! Chimney Fire Coffee does them justice!”

Posted 2 months ago

“I enjoy reading about the differnt types of beans etc and am working my way through the varieties to see which I like best. A very pleasant learning curve to work through! And good to be supporting small business and initiative.”

Posted 2 months ago

“Superb service, great coffee, highly recommended to all lovers of coffee.”

Posted 2 months ago

“We had a fascinating morning, learning so much about the journey of the coffee that we drink. Chimney Fire Coffee have gone the extra mile to make sure that their coffee is sourced from the most ethical growers. The Bean to Cup experience has completely transformed the way that I brew and taste coffee. This is a unique experience led by a knowledgeable and friendly expert, in beautiful surroundings.”

Posted 2 months ago

“Great eco credetials, interesting story and efficient service despatching choice of coffee.”

Posted 2 months ago

“This feels like a beautiful luxury at an affordable price. I bought the whole bean taster pack to have a try before deciding which one to buy on subscription. Communication was excellent, packaging was eco-friendly and oh my! What a luxury to taste these coffees. Now I just have to decide which to purchase!”

Posted 2 months ago

“Efficient service. I appreciate the fact that this company is striving to be as ethical in its practice as possible. The coffee is very good too !”

Posted 3 months ago

“Excellent service and great to suppprt local sustainable business; delicious coffees”

Posted 3 months ago

“January's coffee was delicious, can't wait to try another! Prompt service and delivery”

Posted 3 months ago

“I came across Chimney Fire Coffee by chance, but having had a trial by ordering their Guatemala blend… I’m hooked! This is the most delicious coffee I have tasted in a long time! I’ve cancelled my coffee subscription with another company as this is a superior grind, superior taste and superior ethics! Letter box sized packages with a hand written note! Fabulous! Thank you!”

Posted 3 months ago

“Wonderful coffee - we enjoy it ourselves and we’ve had lots of family and friends comment on quality of it since we switched to Chimney Fire coffee. Sustainably sourced, recyclable packaging.”

Posted 3 months ago

“Great coffee, compost able packaging and roast dates are always very recent - what more could you want?!”

Posted 3 months ago

“This is excellent coffee. I look forward to the arrival of my monthly Discovery delivery not knowing which coffee I’m getting and am never disappointed. I have my favourites ( El Salvador, Americas, Mexican, Masenga Great Rift Valley) but all are good. I am impressed with this Company’s standards, ethics and customer service and strongly recommend it.”

Posted 3 months ago

“We ordered theChimney Fire Coffee sampler pack for our son-in-law for Christmas. The service was quick, the packaging attractive, and best of all the coffee was delicious. Thank you!”

Posted 3 months ago

“I wanted to find a relatively local roaster to me as a source of great coffee. I’ve tried a couple and failed but Chimney Fire has not disappointed at all. I have engaged with Nathan and Sam on getting a future order dates and subscriptions sorted out through email and it’s been nice and straight forward with various friendly and courteous engagement: the delivery happened when they said it would and true to form, but he packaging it arrived in was awesome. Love the fact they have thought about the story of their coffee so you understand the provenance and the sustainability impacts through to delivery. Everything’s been thought out nicely and just knowing they are half an hour away means I’ll also be visiting them in the next couple of months for their tour too: very pleased to date!”

Posted 3 months ago

«
1
2
3
4
5
»

Chimney Fire Coffee is rated 5.0 based on 890 reviews