Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 1,161 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 1,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love their coffee and enjoy trying their different monthly discovery coffee. Great website, I like the way it lets you know which coffee is best for different brewing methods. Always a quick efficient service when ordering online and love the personal note included. If we visit their roisterer and shop you can sample the different beans. The staff are always friendly and helpful plus it’s location is fab within a vineyard, brewery and plenty of walks around.”

Helpful Report

Posted 3 months ago

Hi Sue, Thank you so much for taking the time to leave a review and for your kind words. So glad to hear you've had a positive experience with us and that you love our coffee! Thanks for the continued support. Best wishes, Team CFC.

Posted 3 months ago

“Great coffee, great service! Looking forward to trying more blends.”

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Posted 3 months ago

Hi Tristan, thanks a lot for taking the time to leave a review. So glad to hear you like the coffee and the service we provide. Thanks for your support! All the best, Team CFC.

Posted 3 months ago

“Great company. Great coffee. Very reliable and consistent.”

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Posted 3 months ago

Hi Tom, Thanks so much for the review. We really appreciate it and your support. Glad to hear that you enjoy our coffee and our service. Best wishes, Team CFC.

Posted 3 months ago

“I've been ordering Chimney Fire Coffee for years now and would never change. It's the best tasting decaf I've ever had. It's annoying as it makes having coffee out and about less enjoyable as the one I make for myself at home is always nicer! 😂 I love how easy it is to skip deliveries too. So if you go away you can pause and then resume when you're back so you don't end up with a backlog of coffee to drink!”

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Posted 3 months ago

“Absolutey fantastic coffee. Only isue is, I'm now a coffee snob. Your fault!”

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Posted 3 months ago

“I have been buying coffee from Chimney Fire for many years and have always had excellent coffee and excellent service. If I ever do have to contact them their response is swift and effective and friendly. This company is always moving forward, trying new and different things keeping their customers interested and happy.”

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Posted 3 months ago

Hi Delyth, This is so great to hear! Thank you for taking the time to leave a review and for your kind words. So glad that you like our coffee and our service, and thanks for the continued support! - Team CFC.

Posted 3 months ago

“I've bought coffee from several roasters, typically close to home (s. London), but occasionally a little farther out. Chimney is certainly top tier for me. I've tried a couple of varieties, including decaf, and have been happy with all of them so far - no bad experiences or dodgy beans clothing up my grinder. Would happily use them again.”

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Posted 3 months ago

Hi Daniel - this is so great to hear. Thank you for the kind words and for taking the time to leave a review. We are so glad you enjoy the taste and the quality of our coffee - thanks for the support! - Team CFC.

Posted 3 months ago

“Always a quality coffee.”

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Posted 3 months ago

“Sorting out an additional order on the website proved to be a bit of a challenge and was quite confusing but Jamie helped me navigate the process with infinite patience.”

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Posted 3 months ago

Hi Steve, Thank you for taking the time to leave a review for us - I'm sorry to hear that you had some issues with our website but I'm glad you had a positive experience with us and our team overall! Enjoy the coffee! - Team CFC.

Posted 3 months ago

“Great coffee and great service”

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Posted 3 months ago

“I have only tried the americas signature blend. It has a consistent flavour every time. I get my delivery every 2 weeks and it arrives well packaged. Highly recommend”

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Posted 4 months ago

Hi Simon, Thank you for taking the time to leave your review! We are so glad you are enjoying the Americas Blend - thank you for your continued support. Best wishes, Team CFC.

Posted 3 months ago

“Great service and great coffee”

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Posted 4 months ago

“Always great coffee highly recommend”

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Posted 4 months ago

“Lovely coffee!”

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Posted 4 months ago

“The coffee is SUPERB. Excellent mouth feel, very well balanced in the cup regards sweetness & acidity. Will be ordering more for certain.”

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Posted 4 months ago

Hi Andrew, Thank you so much for the kind words and your support. We're so glad you enjoyed the coffees you tried from us. We appreciate you taking the time to leave your reviews. Keep enjoying the coffee! Warm wishes, Team CFC.

Posted 4 months ago

“There's a line in Pulp Fiction.... "This is some serious gourmet Sh*t! That pretty well sums it up. I open the coffee, grind and press a cup, breath it in and take a sip and then my day starts. It feels like I'm already winning. That the team take the time to write me a note when they pop it in the post, have some idea who I am and care enough to find and roast and package the best coffee around makes them very cool in my book. Big thanks.”

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Posted 4 months ago

Hey Mark - you brought a smile to every one of our faces here at the roastery with your review! You're a legend - thanks for the laugh and the kind words. Keep enjoying the coffee and w're so glad you've always had a good experience with us. Best wishes, Team CFC.

Posted 4 months ago

“Great coffee, sustainably sourced, personal service and quick delivery - what could be better?!”

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Posted 4 months ago

Hey Clare - thanks so much for the review! Appreciate your kind words and glad you have had a good experience with us. Best wishes, Team CFC.

Posted 4 months ago

“Had their new Kenyan. Everything they said it was. Lovely.”

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Posted 4 months ago

Hi Mark, Really appreciate you taking the time to leave a review. We are so glad you liked our new Kenyan coffee! Best wishes, Team CFC.

Posted 4 months ago

“Friendly people when you drop in, and the postal service is just really reliable”

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Posted 5 months ago

Hi Adam, Thanks very much for your review! So glad to hear that you have had a positive experience with our business and team. Keep enjoying the coffee! Best wishes, Team CFC.

Posted 5 months ago

“Fantastic thank you”

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Posted 5 months ago

Chimney Fire Coffee is rated 5.0 based on 1,161 reviews