The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.66

4.7 Rating 701 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.7

Based on 701 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t mind giving 5 stars for great products like this but I HATE being required to write more!”

Helpful Report

Posted 3 years ago

“Excellent customer service. Unfortunately had a problem with the stopper which meant the bottle was leaking, a replacement was issued very quickly with no fuss. 10/10 customer service... and the covers are cute too, what's not to love!”

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Posted 3 years ago

“Excellent service, Thank you.”

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Posted 3 years ago

“Super happy with my purchase. Quality product, great price, very fast delivery and of course the pleasure of supporting a family business.”

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Posted 3 years ago

“Very efficient. We haven’t used the hot water bottles yet as the weather he been warmer.”

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Posted 3 years ago

“Excellent. I live in western Canada and it's difficult to find decent hot water bottles (the last one I had lasted only a few months, and burst at the seam suddenly, scalding me in the process). I ordered two in your New Year sale. There was a slight hitch when I received an email from Royal Mail saying my order was stuck in their depot somewhere due to insufficient postage, but I received the order only a couple of days later. Two weeks from order to delivery in Canada isn't bad in these Covid-affected times. So glad I found you!”

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Posted 3 years ago

“I cannot say enough good things about The Hot Bottle Shop! Their customer service was wonderful.”

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Posted 3 years ago

“My mum absolutely love it! Fab product”

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Posted 3 years ago

“Very good service and the products are of excellent quality”

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Posted 3 years ago

“Efficient service and good value.”

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Posted 3 years ago

“Great store, sells great quality hot water bottles.”

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Posted 3 years ago

“Luxury made in Great Britain Hot Water Bottle and Sail Boat Cover, well made and good quality. It has a very comfortable feel on a winters night. The cover keeps the Hot Water Bottle warm through the whole of the night. Well worth the money and I would recommend this product and Company”

Helpful Report

Posted 3 years ago

“Ordered the Made in Britain Sea Sirens as a gift for my partner. He was really pleased with it. Both the bottle and cover are excellent quality. Delivery was fast and efficient too”