Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,658 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Swytch Bike made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great kit, it was worth the wait. Installation is easy if you have some basic bike maintenance skills. If you have an 'extra' bike this is an easy way to go electric.”

Helpful Report

Posted 4 years ago

“Great kit, it was worth the wait. Installation is easy if you have some basic bike maintenance skills. If you have an 'extra' bike this is an easy way to go electric.”

Swytch Bike 5 star review on 3rd December 2020

Helpful Report

Posted 4 years ago

“Took a while to arrive, but was good value for money. Kieran in support was a great help via email & video call when one component was found to be faulty. Replacement parts were expedited promptly and now the issue is resolved the ride experience is excellent - like a permanent tailwind!”

Swytch Bike 5 star review on 4th December 2020

Helpful Report

Posted 4 years ago

“I ordered my Brompton Swytch Kit during the Indigogo crowdfunding campaign and was delighted to receive it in November 2020. Fitting the kit was easy and the installation instructions and videos were very clear and straightforward to understand. I've tried out the Swytch kit over the past few weeks and as I live in the hilly South Hams of Devon it had some rigorous testing. It proved to be as versatile as my full sized Shimano Steps crank engined bike, just as capable of aiding an overweight pensioner up very steep hills thanks to the motor and wonderful gearing of my Brompton. The motor and battery are so lightweight it is just as easy to cycle without power as it was before conversion. I was intending to swap out the motor wheel to the original wheel for unpowered cycling but it feels so light even with the motor wheel and battery attached that I'll not bother swapping the wheel in and out. The only thing I am still wishing for is a battery rental scheme for when we go to New Zealand on holiday so we can use our Swytch motors when we fly abroad on holiday. Great value for money and a worthwhile upgrade to my Brompton which will enable me to enjoy cycling for many years to come.”

Swytch Bike 5 star review on 5th December 2020

Helpful Report

Posted 4 years ago

“Other than having to file a portion of my fork that holds axle, it was a really fun build. Used it on my flat black posiedon x gravel bike and ordering the black rim was a great choice. I may end up placing the kit onto a single speed frame and pair it with my shimano nexus hub hoping the reduction of other gears will help with the overall weight and also make it look so much cleaner.”

Swytch Bike 5 star review on 7th December 2020

Helpful Report

Posted 4 years ago

“Great electric bike conversion kit. Does what it says on the tin and well worth the investment”

Helpful Report

Posted 4 years ago

“I ordered my Swytch kit to convert my Carrera 3 hybrid bike and was very impressed with the results. The kit was easy to fit and took me about an hour (not a cycle maintenance guy) to fit in total and then I was off. The motor is a 250w and i got the eco pack battery which is plenty to help me along the way on long rides. The motor is responsive and pulls well at all assist levels. From 1 level of assist on the eco pack I can get 35km of distance with a mix of hills and flats. There will be a lot of comments around delivery times from my own personal experience I ordered mine in April and received it at the end of July so over their estimates but considering what was going on in these times it wasn't and issue for me. I was kept well informed with their weekly/bi weekly updates and have had quick responses from any queries i sent to the customer service teams. Overall a great quality product and if you can deal with the wait times due to the business model then a great purchase.”

Helpful Report

Posted 4 years ago

“Swytch is a very good worth while ebike conversion kit. I've been cycling one form or another for 45+ years and have sustained too many injuries so needed some assistance to get back on the bike and go for longer rides. Swytch was the perfect kit to retrofit onto my old school Trek mountain bike and it helped to compensate for my injuries. I really enjoy the kit and it was very straight forward to install. Yes, it took longer than expected for delivery but given the current situation in the world, I don't see how there would not be a delay. I'm sure Swytch will figure it out and improve their logistics. I like the kit so much, I just ordered a second kit for my folding bike too.”

Swytch Bike 5 star review on 8th December 2020

Helpful Report

Posted 4 years ago

“A very clean looking way to upgrade a beloved bike with electric power. Ample power at all levels has allowed me to go further afield than ever before. Bear in mind delivery times may run over. After sales support is excellent though.”

Swytch Bike 5 star review on 9th December 2020

Helpful Report

Posted 4 years ago

“I own the original Brompton Swytch kit and now the Brompton Swytch Pro Kit. Their designers and engineers took feedback from the original kit to make refinements that made the new kit easier to install and more robust. For example the PAS disc clamps onto the pedal crank and the rest of the ring floats. The torque washer is thicker. The Brompton block allows you to place the battery where the brompton carrier block sits. The ride experience is customisable. I tuned it to give me a natural feel, the right amount of boost needed to keep up with London traffic or to overcome 45 degree hills in Hampstead Heath. My partner, who used to shy away from cycling, because of the mentioned barriers, now feels confident and asks me to go cycling with her. Their customer support has improved tremendously. You can book video calls to get help with installation and if there’s anything wrong they will send you new parts with express mail. I saw on their job board that they are hiring bike designers and customer support, 6 new hires total. This company is growing. I definitely prefer riding my Swytch Brompton as my main mode of transportation. It's fun and it cost a lot less than the official e-Brompton.”

Swytch Bike 5 star review on 11th December 2020

Helpful Report

Posted 4 years ago

“I discovered Swytch in May 2020 and placed a pre-order. You may read several disgruntled reviewers complaining about the time it took for their orders to arrive. I'm not going to do that, it is 2020 and probably the most disrupted year anyone has experienced, so I cut them some slack and waited for the eventual delivery. Their website kept us up to date regarding progress of the order and then slit into specific updates for each batch. Couldn't ask for more than that. So enough about delivery time, because when it did arrive, boy was it worth the wait. Like many others I'm getting on a bit and where cycling was fun it started to hurt in strong head winds and riding up inclines. I'd bought my Trek hybrid following a heart by-pass to help me back to full fitness and for enjoyable exercise, but when the enjoyment started to fade after twenty years or so I thought my cycling days were over. Then I saw the promotional videos for Swytch and decided it was worth a try. A couple of hours following the simple instructions and, with a couple of easily overcome challenges my Trek had become everything Swytch promises. It is simply a brilliant product. Regrets? Yes, I should have done it sooner. 6 stars.”

Helpful Report

Posted 4 years ago

“As a 74 yr. old cyclist with an asthma condition. What I really needed was just a bit of help with the long upward slopes as well as the steep hills. the flat i was fine with .. Swytch was definitely the answer to my needs . after the normal lets have a playtime and see how far ahead of my grandchildren I could get on the highest setting !! I have settled into a normal 1 bar assist. I am once again a very happy cyclist”

Helpful Report

Posted 4 years ago

“I haven't had the chance to ride it too much yet, but installation was a breeze even on a 25+ year old bike. I like the simple design and it easily fit my need to repurpose my old bike.”

Swytch Bike 5 star review on 13th December 2020

Helpful Report

Posted 4 years ago

“I ordered the Brompton kit in May this year, this to fit on my Dahon Boardwalk Folding Bike and despite the various problems caused by Covid 19 the kit arrived on the 9th October, Fitting did not take long and apart from fitting the front wheel the wrong way round initially, which was soon rectified, ( I had put the bike upside down to facilitate installation. ) Overall it took me about 2 hours to get everything sorted and ready for the test photos and video for the warranty. Once completed I did a short test ride to check everything was working correctly and the put the battery onto charge again. I have subsequently carried several minor modifications such as repositioning the pedal sensor, wrapping and rerouting cables. My longest ride to date is only just over 10 miles and I returned with 2 bars left on my Eco battery, I expect I'll improve my mileage and battery life as I get fitter. As a septuagenarian, I doubt whether I'll achieve the fitness level of my youth but the Swytch Kit has got me out on my bike again and enjoying the ride. Overall I'm very pleased with the kit, but in hindsight, I think I should have bought the Pro Battery”

Swytch Bike 5 star review on 15th December 2020

Helpful Report

Posted 4 years ago

“After a lengthy Covid-induced wait, got my Swytch conversion fitted to my Brompton in about an hour or so. The only bit that takes real care and improvisation as all bikes seem to differ is the fitting of the Power Assistance Sensor to the bike's pedal crank and the nearest bit of frame. The rest is more of a 'bolt it on and wire it together' affair. Even the connectors can't be mixed up. The only niggle I had was that with the battery box in place at handlebar level, my wireless speedo stopped working - OK it's only a Halfords basic job but I'm not alone and some other users have more exotic 'computers'. It now works fine down on the crossbar out of the line of fire of what I assume is radio interference. Riding an assisted bike for the first time makes you smile - you can't help it. It will only assist whilst you're pedalling so you can't cheat and use it like a moped - well not on the UK's roads you can't although other countries allow for a throttle to be fitted. You can here too as long as you stay off road, although this is not that likely with a Brompton! As you'll see from my MapMyRun stats below, it has helped me tackle a short and very steep 800' climb that I couldn't even complete on my mountain bike. I had to use level 5 on the power pack (it's the smaller Eco version) and used up 40% of the battery, but as you can imagine, I didn't use ANY on the way back! Glad I waited - you bet!”

Swytch Bike 5 star review on 16th December 2020

Helpful Report

Posted 4 years ago

“Very pleased with my Swytch kit so far. It was easy to install on my MoultonTSR Alfine 11 which I use for day rides in the country and local fitness rides. It has proved easy to ride and now most hills are a rewarding achievement instead of hard labour. I'm considering ordering another kit for my 1965 classic Moulton bicycle which would make an excellent town and shopping machine with its large luggage racks.”

Swytch Bike 5 star review on 17th December 2020

Helpful Report

Posted 4 years ago

“Bought the swytch kit for my "Genesis tour de fer" bike. Although the order was delayed due to covid, when the kit arrived it was clear that this was a really well made solution, manufactured to the highest quality. Very easy to fit and the customer service is great. Well done Swytch !!”

Helpful Report

Posted 4 years ago

“Although the current worldwide pandemic pushed my ETA way back in November (I live near Montreal, Canada so, hello -10 normal temperatures!), I managed to do a few test runs before true winter knocked at our door and wow, what a joy! I was so eager to test it again that, for the first time in my life (58 years old) I rode my bike in January! People (including myself before I got my kit) think that electric bike equals less exercise, but in fact, the power assistance eliminates all the irritations that would ruin a pleasant moment for the average rider: muscle-tearing hills, strong headwind on the return leg, the energy drop in the middle of the ride... And if you want to take a break without halting the whole caravan, you can do so with the throttle! (In Canada it's permitted, lucky us!) So I'm thrilled just thinking of the coming summer with my new vehicle, exploring every hidden road around my countryside without worrying about losing power (human power that is!...) in the middle of the run!”

Swytch Bike 5 star review on 21st January 2021

Helpful Report

Posted 4 years ago

“""”

Helpful Report

Posted 4 years ago

“Fantastic product. very impressed with the build quality and love my new electric bike. Pretty easy to install, but I did need a little bit of extra support to get the kit to fit my 30+ year old bike and Swych were brilliant with the support. If you aren't going to be happy that it will take the quoted 5-6 months to arrive then don't order. however Swytch keep you well informed of the delivery process and links to the ship that's brining your kit to the UK”

Helpful Report

Posted 4 years ago

Swytch Bike is rated 4.1 based on 1,658 reviews