“The RM offers an attractive and well-designed site which is clear and responsive for the investor. The dashboard is well thought-through and the overall investor service is good. The premium one pays for RM gold over and above the spot price is high, so would-be investors should satisfy themselves that they need the blue chip offer the RM makes. Other improvements could be made in the speed with which uninvested funds are returned to the investor; and in the availablity of the chat function, which seems to be intermittent.”
“I have placed a couple of orders. The first was disappointingly slow with too few updates. The second quicker. Both were well packaged and arrived safely at my chosen pick up location.”
“The items are very good quality albeit costly for the precious metal purchase.
On trying to sell previous purchases via the Royal Mint auction site, the estimated value given plus the 20% buyer fee means that items become less of an investment buying and selling via the Royal Mint because of the large markup.”
“The website is a nightmare! Trying to find all the coins that are FREE, is difficult, unless it just pops up! Trying to place the order is the next hurdle. It freezes, spins, stops so you press it again, then end up with multiple orders!
Other than that, Royal Mint is a trustworthy company that sells quality coins.
I also don't like being called to buy the rest of the set, or any other set! If I wanted it, I would order it!
Please don't call!!”
“The royal mint are a good company
Easy to deal with.
I think they overcharged for most of the items they sell , they could be cheaper and probably sell more coins if they lowered their prices.”
“Hold up with dispatch; No communication at all; had to phone up;
Ordered 26 June
Delivered 10July;
To top it all the postman was carrying around in his mailbag. NOT like previous secure deliveries”
English