“The item itself was nice but the presentation pack it was sent in was slightly damaged which was disappointing. It was poorly packed for shipping. A little more care would have kept it in Mint condition.”
“Easy to understand website, excellent range of products and lives up to the prestige. Happy to engage with Royal Mint and truly believe they are the best out there for Gold, Silver and Platinum. Services offered are excellent including the Digi investment options and buy back schemes. Overall would reccomend.”
“This was the first time I have placed an order I’m from Canada so wasn’t sure how everything would work it was a seamless transaction ordering was easy paying with my Canadian credit was easy and the delivery was quick I was impressed”
“The site was easy to use. The information and pictures were sufficiently detailed to aid decision making. The only niggle I had with the site was the address used for postage, which could not be altered after selected. Otherwise I was very happy with my experience, and delighted with my chosen item. Thank you.”
“It was easy to order the coins and to pay ; but it wasn't specified that I would have to pay customs duties to get my order back. This should be clearly stated before the order is paid for. Apart from this problem, I'm happy with the commemorative coins I received.”
“Always clear ordering instructions online and no delay in receiving goods.
I have ordered numerous coins from the Royal Mint and am always happy with the Customer Service and communication plus prompt dispatch of goods.”
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