“I have purchased several collectible coins from the Royal Mint the past several year’s and have been very pleased with the entire experience. The coins are spectacular in quality.”
“Not happy at all as my package is stuck in customs for three weeks now and nobody from the Royal mint wants to hear anything from me after the sale!!!”
“Service is good, you get what they show and tell you what it is 100 percent. I just wish they could show you what the price is in U.S. dollars and U.K. pounds. Every time I do the conversion it never the same as what I am charge. Other than that I am a happy buyer.”
“My second Buckingham palace piedfort coin and this one at a special price. Both coins in a really beautiful proof condition and with speedy delivery.”
“Having placed my order on 14 March, and paid in full, sadly I am still awaiting delivery.
And the only contact received was the email order confirmation.
Thereafter, I have made 3 phone calls to establish where my order item is, the first call confirmed very little, the 2nd call sadly advised that my item wasn't available yet !.. and no email update.
Thereafter, and the 3rd call last week, finally confirmed that my item should be delivered soon !..
Friday, an email arrived, confirming receipt, but awaiting packaging, to be able to finally send this.
Again... Still waiting many weeks later.”
“Royal Mint is very professional. My one issue was that it took me ages on the website to find out how to add to my Digital Gold.
In general, it is a pity we can't leave say a years' worth of storage fees on the account without being asked to withdraw surplus funds.”
“When I ordered no where did it state that you would take part of my investment. Also, on the invoice it doesn't show that you have taken part of my investment which I beleive is wrong as it doesn't show the real amount that was invested in the first place.”
