Premier TEFL Reviews

Name: Premier TEFL
Rating: 4.67

4.7 Rating 2,375 Reviews

95 %

of reviewers recommend Premier TEFL

Company Reviews

Metrics

Info

4.7

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Premier TEFL :

Quality Assured Training Centre

Helping English speakers explore the entire world with internationally recognised, Ofqual regulated (Level 5), fully accredited TEFL courses.

Visit Website

Phone:

+44 (0)1273 782869

Email:

info@premiertefl.com

Location:

St Mary's College, Emmet Place, Youghal
Youghal

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Premier TEFL 5 star review on 4th January 2022

Krzysztof Dąbrowski

Premier TEFL 5 star review on 17th September 2021

Padule Priyadarshani Bharat

Premier TEFL 5 star review on 9th September 2021

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service”

Helpful Report

We're really sad to read that you weren't satisfied with our customer service was during your TEFL certification🎓; one of our team is going to call you shortly to see how we can make it right 💙

“I dislike that I cannot save where I left off on my course by the page, it’s very hard to navigate. It’s not mobile friendly either. Not only that, the course just expired on me with no email notification or anything, so I lost my course and my progress. I paid that money for nothing.”

Helpful Report

Thank you for taking the time to review our course. We're really sad to read you feel this way about the course. A member of our team is going to call you shortly to see how we can make it right 💙

“The course itself was great, however, I paid for the certificate to be sent to me. It has been a month since I completed the course. All emails with questions about it have been ignored. I cannot call anyone because I don't have access to a phone and all I have is email. I feel like I just threw my hard earned money out the window!”

Helpful Report

Polina, we're really sad to read that feel you haven't had enough communication. One of the team will be in contact with you shortly to see how we can make this right 💙

“Content could be better written. Module 6 in particular - the phonetic chart - is poorly explained. Now,,,, Today the link to get the content for Module 7 (TEFL 120 hour programme) is not working. It is the link just under Module 7: Teaching Receptive Skills. Very poor!!!”

Helpful Report

Abigail, we're really sad to read that you find the course material unsatisfactory during your TEFL certification. One of the team is going to call you shortly to see how we can make this right 💙

“I was led to believe I could get an internship. I specifically asked if my age was an issue and it was indicated that it was not. I was rejected. I have several degrees- how could I get rejected from an internship??”

Helpful Report

We know it’s heart-breaking 💔to be turned down from an internship or job application – sharing that news is the toughest part of our day. We do have a support article on handling rejection and you can have a read here - https://bit.ly/2HaAEL4, it might offer some extended comfort. I’m sorry to read your one star rating but understand it’s coming from that place of disappointment. We’ll get in touch with you today to see if there’s any other option that will suit your timeframe for TEFL travel, we want a better outcome for you! 🙌

“I never received the email to start my program and was very eager to begin the program but have not been able to start because of this error. I have been waiting and trying to schedule the program and have reached out multiple times to get help and figure it out but it never happened. I requested a refund and was supposed to hear back from someone who could make that happened today and never heard from them either.”

Helpful Report

Nicholas, I'm sorry to read your review this weekend. Looking at our system I can see your case is being investigated by our team and can also see that you've been in contact directly with the right people to help you to a solution.

“Completed course but they removed my info from my profile so I cabnot access it and grade on one course reads 70 instead of 100. No response to my emails. As a matter of fact the only thing they fo well iz selling courses, internships etc. But then no one could be bothered dealing with your queries. Pathetic.”

Helpful Report

We're sorry to hear you're having trouble accessing your course, our team are investigating now and will be in touch soon!

“The online course is pretty interesting. However the customer service horrible. It takes about 6-9 voice messages/emails to get a response. The only exception is when you are about to sign up. Only then do they talk to you. Even live chat is bad. You have to ask the girl the same question about 2-3 times AFTER she has read the first message. I just hope the program is much better”

Helpful Report

We're sorry to hear you didn't have a good experience, our team are investigating now - you'll hear from us soon!

Premier TEFL is rated 4.7 based on 2,375 reviews