Logs Online Reviews

Name: Logs Online
Address: International House 307 Cotton Exchange, Liverpool, Liverpool
Rating: 4.72

4.7 Rating 1,832 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

International House 307 Cotton Exchange,
Liverpool
Liverpool
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Logs Online 5 star review on 22nd February 2025

Sheila

Logs Online 5 star review on 22nd October 2024

Alex M

Logs Online 5 star review on 29th September 2024

Christopher

Logs Online 5 star review on 14th May 2024

Julian

Logs Online 5 star review on 25th October 2023

Orlando C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service on Weber Briquttes and great price!”

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“The quality of these logs is exceptional, with each one perfectly dried and ready to use. The delivery driver was very helpful also.”

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“I recently had the pleasure of experiencing Logs Online's kiln dried logs, and I must say, they have set a new standard of excellence in firewood! I am beyond impressed with the quality and performance of these logs. From the moment I received my order, it was evident that Logs Online takes great pride in delivering top-notch products. The logs were expertly packaged, ensuring they arrived in perfect condition. The attention to detail and care in handling their kiln dried logs was truly commendable. Upon using the logs, I was blown away by their exceptional performance. The consistent and uniform drying process made ignition effortless. Lighting the logs was a breeze, and they quickly produced a robust flame, radiating a generous amount of heat. I was amazed at how efficiently they burned, providing a long-lasting and cozy fire that surpassed my expectations. What truly sets Logs Online kiln dried logs apart is their remarkable cleanliness. The logs produced minimal smoke and virtually no sparks, allowing me to enjoy the fire without worrying about unwanted fumes or hazards. This clean burn not only created a safer environment but also enhanced the overall ambiance of my outdoor gatherings. I also want to applaud Logs Online for their commitment to sustainability. Knowing that their kiln dried logs are sourced responsibly and produced with a focus on environmental preservation gave me peace of mind. It's reassuring to support a company that shares my values and prioritizes eco-friendly practices. Overall, I wholeheartedly recommend Logs Online kiln dried logs to anyone in search of premium firewood. Their unwavering dedication to quality, outstanding performance, and eco-conscious approach make them the go-to choice for all fire enthusiasts. Whether for heating, cooking, or creating a cozy atmosphere, Logs Online kiln dried logs have exceeded my expectations in every way. Thank you for providing such an exceptional product!”

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“Excellent customer service and reliable delivery.”

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Hi, Thank you so much for your kind review. We hope you enjoy using our products and thank you for shopping with Logs Online! Regards, Logs Online Team

“First time used, Great customer service, great product, great price, on time delivery, logs on line are my go to for wood pellets. Thank you.”

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Hi Ian, Thank you so much for such a kind review, we really appreciate it. We are so pleased to hear this! :) We hope you enjoy our products and thank you so much for shopping with Logs Online. Logs Online Team

“Very efficient service”

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Hi Peter, Thank you for your kind review. We are very pleased to hear you are happy with our service :) Thank you for shopping with us and we hope you enjoy using our products. Kind Regards, Logs Online Team

“Great logs. Delivered when requested.”

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Hi Lesley, This is great to hear! Thank you so much for shopping with us :) Logs Online Team

“Excellent product and speedy delivery.”

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Hi, Thank you for your kind review. We hope you enjoy our products and thank you for shopping with Logs Online! Logs Online Team

“Really pleased with the company. Excellent quality . Easy to order and delivered and placed exactly where we wanted the logs.”

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Hi Leigh, Thank you for such a kind review. We are so pleased to hear this and can't thank you enough for shopping with us! Enjoy!! :) Logs Online Team

“excellent ,excellent excellent service”

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Hi Jane, Thank you so much for your kind review, we really appreciate it. We hope you enjoy using our products and thank you so much for shopping with us :) Kind Regards, Logs Online Team

“Great logs straight to my door and good slow burners too.”

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Hi Marcus, Thank you so much for your review. We are so happy to hear this :) Thank you for shopping with us. Enjoy! Logs Online Team

“Excellent service. Quick to resolve any minor issue. Good quality logs. Would recommend.”

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Hi Rich, Thank you for your kind review, we appreciate it. We are so pleased to hear this! Thank you so much for shopping with us and we hope you enjoy using our products :) Logs Online Team

“Once again faultless services.”

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Hi Margaret, Thank you so much for your review. We are so pleased to hear this. Thank you for shopping with us :) Kind Regards, Logs Online Team

“quality items, reasonably priced, fast delivery”

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Hi, Thank you for your kind review. We appreciate your custom so thank YOU for shopping with us :) Enjoy!! Logs Online Team

“We ordered 80 bags of compost which, it turns out, is very good quality. Ordering was simple and LogsOnline communicated with us throughout, delivery was on time and efficiently handled. Absolutely delighted with the service. Foundry Fields Allotments”

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Hi, Thank you so much for such a kind review, we really appreciate it. We are so pleased to hear this. Thank you for shopping with us :) Enjoy! Logs Online Team

“Good quality wood, delivered on time. Excellent”

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Hi Mike, Thank you for your kind review. We hope you enjoy using our products :) Logs Online Team

“Great I booked delivery 3 weeks before needed and arrived on time”

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Hi Nigel, Thank you so much for your kind review. That's great to hear. We hope you enjoy using our products and thank you for shopping with us :) Kind Regards, Logs Online

“Good delivery service for great quality logs. Not cheap, but quality doesn’t come cheap. Tried others, but always come back to logs online.”

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Hi Kevin, Thank you so much for your kind review we really appreciate it. Our Logs really are the best quality! You certainly get what you pay for :) Thank you for shopping with us and enjoy using our logs!! Logs Online Team

“Great product quick delivery”

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Hi Helen, Thank you for your kind review. We are so pleased to hear this! We hope you enjoy using our products and thank you for shopping with us. Enjoy! Logs Online Team

“great logs burn well efficient delivery”

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Hi Marcus, Thank you for your kind review :) Thank you so much for shopping with us and we hope you enjoy using our product! Enjoy!! Logs Online Team

Logs Online is rated 4.7 based on 1,832 reviews