Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,960 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 31st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Logs arrived on time and as expected. They burn perfectly. Give off plenty of heat with just the right amount of smoke. Recommended!”

Helpful Report

“Logs fine and delivery driver very cheerful and helpful. He needed to be as (this always happens whoever you buy logs off) the pallet was too weak for the weight and was difficult to move without dragging on the ground. Aside from that, no complaints and will buy again.”

Helpful Report

“Easy ordering and quick delivery. Great quality logs”

Helpful Report

“Exactly as advertised & came earlier than expected. Great Service.”

Helpful Report

“Fast delivery, great products! Love sitting around the fire pit in the evenings”

Helpful Report

“I have found a gem. Not even sure how I discovered Logs Online but I am very glad I did. Great prices. Speedy delivery. Perfect logs for burning. Try the birch logs....great fire. I’ll repeat my order very shortly. If you are stalling and reviewing all the options the don’t skip by Logs Online”

Helpful Report

“Excellent Delivery service. Logs all clean and dry. Perhaps a little large for our small stove.”

Helpful Report

“Good service and the best charcoal I’ve tried”

Helpful Report

“Received the Logs on my requested delivery time slot. Very happy with the service and communication.”

Helpful Report

“Delivery was quick and I'm happy with the items, certainly use them again.”

Helpful Report

“Late delivery aside (not really your problem as dispatched on time) you communication is excellent and parcels well packed. High quality product as well. Thank you”

Helpful Report

“Bought a crate of Ash wood, first time using this type of wood. I bought it use in the chimenea and too BBQ with. I am very pleased with the wood as well as the delivery/service from logsonline. Will definitely purchase again.”

Helpful Report

“I was pleasantly surprised at the speed of delivery and the quantity and quality of the logs.”

Helpful Report

“Grate product clean and tidy logs you can care of your trees and cutting and preparing them thankyou”

Helpful Report

“Grate product clean and tidy logs you can care of your trees and cutting and preparing them thankyou”

Helpful Report

“Amazing service and product. Delivered before time, driver very cheerful and helpful. Product great as always. Thank you.”

Helpful Report

“Brilliant service, best logs we’ve ever had would definitely recommend. First class!”

Helpful Report

“Great service and fast delivery”

Logs Online 5 star review on 8th May 2020

Helpful Report

“Excellent logs great service”

Helpful Report

“Excellent quality hardwood logs in substantial crate. Delivered onto driveway with drivers help. For those with sloping driveways a powered pallet mover would be a huge advantage for the delivery”

Helpful Report

Logs Online is rated 4.7 based on 1,960 reviews