Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,958 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - delivered on the day expected (if a little late in the evening) and placed exactly where I requested. If they burn as well as our previous delivery there will be no complaints”

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“Delivered as promised.”

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“Wonderful product really well packed. So clean and long burning logs with great heat. The little log lites are a wonderful clean and easy to use product. Prompt delivery. Will definitely order again”

Logs Online 5 star review on 10th November 2020

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“Quick delivery via 3rd party courier, no issues but no help in terms of delivering directly into my back yard which was just on street. So be prepared to have to hand ball the logs in yourself.”

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“Fast and friendly delivery”

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“Everything handled very well. New log burner to be installed next week .”

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“Completely satisfied. Simple ordering process, good range of offerings, quick reliable delivery, and great logs. Well done!”

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“Friendly service, delivery came exactly when promised, driver very helpful, and we are very pleased with the logs Thank you - we will definitely use you again”

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“Some minor difficulties with the delivery were fixed very quickly and with great customer service. The mark of a good company is how they deal with problems as well”

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“Great service,quick and organised. The logs look lovely. Thank you so much”

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“Ordered large crate of ash logs with kindling and firelighters. Delivered as planned. Good communications and helpful delivery team. Logs are a good size, very clean and dry. They light easily, burn very well with lots of heat , little smoke, and produce very little residue. Very good product. Recommended.”

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“God website, good price and delivered when they said. Would recommend.”

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“Very high quality wood, produces high heat. Speedy delivery, the delivery person can manoeuvre the pallet into storage position. The wood can be left on the pallet as it is well stacked. Quick delivery, 36-48 hours to County Clare.”

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“Very happy with the product and the Company. Quick delivery (especially given the actual climate) and a very fair cost.”

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“Very prompt service, good communication and a great product. On this experience, I would highly recommend Logs Online”

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“Arrived as expected. Great logs that burnt well and long. Would definitely use again.”

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“This is an extremely decent honourable and professional company in every way a pleasure to deal with The delivery was excellent and helpful beyond what was required I will review again next week after i have used the logs”

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“First time customer and very happy. Easy ordering process and good price for Ash nets. Delivery as stated conducted by the excellent Palletways. Many thanks”

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“excellent logs”

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“Very happy with my kiln dried logs and kindling . Excellent delivery service. Will be useing again.”

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Logs Online is rated 4.7 based on 1,958 reviews