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JustIngredients Limited Reviews

4.7 Rating 786 Reviews
91 %
of reviewers recommend JustIngredients Limited
4.7
Based on 786 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
I'm very happy with my order, from ordering them online through to delivery. Great products, smell absolutely amazing, taste amazing too. Thank you.
Helpful Report
(Retail) - Posted 2 days ago
The usual prompt service and quality ingredients but I was dissapointed by the large quantaty of items that were out of stock
Helpful Report
(Retail) - Posted 2 days ago
Excellent products and service. One herb I wanted was out of stock, but that is the first time it's ever happened,
Helpful Report
(Retail) - Posted 3 weeks ago
We're so pleased that you're happy with our products and service Catherine!. We appreciate your understanding regarding the out-of-stock herb and assure you that we strive to keep our inventory full for our valued customers. Warm regards, Team JustIngredients
Posted 2 weeks ago
Delivery was quick and all ingredients were accounted for and good quality as usual.
Helpful Report
(Retail) - Posted 1 month ago
Thank you for your great review, Chris! We're so glad to hear that you received your order quickly and that the quality met your expectations. Your support means a lot to us, and we look forward to serving you again soon! Warm regards, Team JustIngredients
Posted 2 weeks ago
Excellent. The spices and service, zero complaints.
Helpful Report
(Retail) - Posted 1 month ago
Thank you so much for your wonderful review! We’re delighted to hear that you’re pleased with our spices and service. Your satisfaction is our top priority, and we appreciate your support so much :) Warm regards, Team JustIngredients
Posted 2 weeks ago
I enjoy the wide range of herbs and spices and especially the mixes of spices and herbs for cooking flavours.
Helpful Report
(Retail) - Posted 1 month ago
Carob powder was £75 two years ago now £200 what is it looting?
Helpful Report
(Trade) - Posted 1 month ago
Hi Thirumalai, Thank you for your feedback regarding the price increase of our carob powder. We understand your concerns about rising costs, and we want to assure you that we continually strive to maintain quality while adjusting our prices based on supplier costs and market demand. We are happy to let you know we are in the process of making improvements to our pricing! If you have any further questions or need assistance, please feel free to reach out. We appreciate your input and hope to restore your confidence in us. Warm regards, Team JustIngredients
Posted 2 weeks ago
I ordered two 100 grams of black pepper. Both packs have the expiry date as November 2025. I find this not very customer friendly. Although legally they can still sell products with short shelf life, customers should be made aware of this when it comes to spices. Really unacceptable.
Helpful Report
(Retail) - Posted 2 months ago
Hi Sultan, Thank you for sharing your concerns about the expiry dates on your black pepper. We understand that freshness is a key aspect when it comes to spices, and we aim to provide our customers with products that meet their expectations. While we do adhere to legal guidelines regarding shelf life, we appreciate your feedback and will work to ensure better transparency in our product offerings in the future as we aim for at least 2 years shelf life when stored correctly! If there’s anything else we can assist you with or if you have further questions, please do not hesitate to reach out. Your satisfaction is important to us. Warm regards, Team JustIngredients
Posted 2 weeks ago
Your web site is generally very good but if there is question it is no longer east to speak to someone. The live chat, with hindsight did not really answer the question The products are excellent and the service efficient.
Helpful Report
(Trade) - Posted 2 months ago
Great selection and quality of botanicals, at a fantastic rate, and delivered swiftly
Helpful Report
(Trade) - Posted 2 months ago
Great product, very good service A+ ingredients from all around the world. They do exactly what it says on the tin. Delivery time frame is out of this world. A very helpful customer service. Would easily recommend and do business with them again.
Helpful Report
(Trade) - Posted 2 months ago
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying our A+ ingredients and that our service met your expectations. We take pride in our speedy delivery and helpful customer service, and your recommendation means the world to us. We look forward to serving you again soon! Warm regards, Team JustIngredients
Posted 2 weeks ago
Fantastic range at good prices.
Helpful Report
(Retail) - Posted 2 months ago
Thank you for your fantastic review, Alex! We're thrilled to hear you appreciate our range and find our prices good. Your kind words motivate us to keep providing the best for our customers! Warm regards, Team JustIngredients
Posted 2 months ago
I only bought lovage roots, but I think it's okay because they help with inflammation
Helpful Report
(Retail) - Posted 2 months ago
I am pl;eased with my herbs & dried hibiscus flowers - the dill seed in particular is very welcome as I can't get it anywhere else. The delivery was prompt, but I will have to make another order because JI was out of stock of the italian herb mix.
Helpful Report
(Retail) - Posted 2 months ago
Thank you for your wonderful review, Cherry! We're delighted that you're pleased with your herbs and the timely delivery. We're sorry to hear the Italian herb mix was out of stock, but we appreciate your understanding and look forward to your next order! Warm regards, Team JustIngredients
Posted 2 months ago
What can I say about Justingredients!! I have been a customer for a few years and the products are just brilliant, the service very quick and would highly recommend this company to everyone. Thank you.
Helpful Report
(Retail) - Posted 3 months ago
Thank you so much for your wonderful review, Melvyn! We're delighted to hear that you've been a satisfied customer for years and that you find our products brilliant and our service quick. Your recommendation means the world to us! Warm regards, Team JustIngredients Limited
Posted 3 months ago
Excellent reliable quality Delivered in a timely manner
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your excellent review, Eric! We're so pleased to hear that you find our quality reliable and that your order was delivered in a timely manner. Your satisfaction is our priority, and we truly appreciate your kind words! Warm regards, Team JustIngredients Limited
Posted 3 months ago
Absolutely spot on the spice mix and also purchased some ground aniseed, ordered on the Monday, with me within 36 hours , fabulous
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your fantastic review, Darren! We're thrilled to hear you enjoyed the perfect spice mix and that your order arrived so swiftly. Your satisfaction is our priority, and it's wonderful to know we hit the mark! Best wishes, Team JustIngredients Limited
Posted 3 months ago
Great company… very quick deliveries.. products are excellent quality and reasonably priced I have used them for quite a few years now … I have shopped around at similar companies but I find “Just In” thebest for quality quantity and value
Helpful Report
(Retail) - Posted 4 months ago
Thank you so much for your fantastic review, Carol-Christina! We're delighted to hear that you appreciate our quick deliveries and excellent quality products. It's wonderful to know that after shopping around, you find JustIngredients to be the best for quality, quantity, and value. We truly value your loyalty over the years! Warm regards, Team JustIngredients Limited
Posted 4 months ago
As a long term customer, I've always been impressed with the quality of the products, but these days many items are often out of stock and the customer service is not as good as it used to be.
Helpful Report
(Retail) - Posted 4 months ago
Hi Sean, Thank you for your long-standing support and for sharing your feedback with us. We're thrilled to hear that you’ve been impressed with the quality of our products over the years. However, we completely understand your frustration regarding the stock availability and customer service issues you've encountered recently. Please know that we are actively working on improving both our inventory management and service standards to enhance your experience with us. Your loyalty means a lot, and we truly appreciate your insights as we strive to serve you better. Warm regards, Team JustIngredients Limited
Posted 4 months ago
Excellent company with a wide range of products . Their savoury salts are out of this world .
Helpful Report
(Retail) - Posted 4 months ago
Thank you so much for your glowing review, Steve! We're absolutely thrilled to hear that you find our wide range of products and savoury salts to be out of this world. Your kind words mean a lot to us! Warm regards, Team JustIngredients Limited
Posted 4 months ago
JustIngredients Limited is rated 4.7 based on 786 reviews