JustIngredients Limited Reviews

Name: JustIngredients Limited
Address: Units 5-8 Bank Yard Industrial Estate, Tabernacle Road, Wotton-Under-Edge
Rating: 4.63

4.6 Rating 824 Reviews

90 %

of reviewers recommend JustIngredients Limited

4.6

Based on 824 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

JustIngredients Limited 5 star review on 22nd March 2026

Anonymous // 01/01/2019

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“This was my first and last order from this company. I ordered on August 26th and it only arrived on September 18th. Someone finally responded only after my fourth message, where I asked for a refund, telling me the item would be sent. I highly discourage buying from them.”

Helpful Report

(Retail) - Posted 3 weeks ago

“Spices are good Operations are sadly lacking in the modern e-commerce era. Delivery can take two+ weeks. Often items are missing even though they website said in stock and let you buy them. You do get a refund, but if you needed that spice for anything you're out of luck”

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(Retail) - Posted 1 month ago

“We have used Just Ingredients for many years and have always been happy with the service and products. The latest order was not dispatched with the usual promptness so I contacted the customer services team to find out what was happening. I received a swift response explaining that they were a little behind with orders and assuring me my items whould be dispatched by the end of the week and true to their word they were. We will continue to use Just Ingredients for the excellent products.”

Helpful Report

(Retail) - Posted 2 months ago

Thank you for your kind review, Stephanie! We’re glad to hear the delay was resolved promptly and that you’re happy with our products and service. We appreciate your continued support and look forward to serving you again. Kind regards, JustIngredients Team

Posted 1 month ago

“Excellent products, slightly long wait time for delivery but this was explained when I queried it. Recommended”

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(Retail) - Posted 2 months ago

Thank you for your kind review, Ian! We’re glad you’re happy with the products and that the delay was explained. We appreciate your recommendation and hope to serve you again soon. Kind regards, JustIngredients Team

Posted 1 month ago

“Apart from taking two weeks to deliver my items the products are good.”

Helpful Report

(Retail) - Posted 2 months ago

Hi Alex, Thank you for sharing your feedback. We’re glad you’re pleased with the products, but we’re sorry the delivery took two weeks. If you’d like to discuss this further, please contact our support team. Warm regards, Team JustIngredients

Posted 1 month ago

“Excellent service,And more than happy to help you,Thanks”

Helpful Report

(Trade) - Posted 2 months ago

Thank you for your kind words! We’re glad to hear you’re happy with the service and that we could help. Kind regards, JustIngredients Team

Posted 1 month ago

“This was my first order from Justingredients. The herbs I purchased are very good. My only complaint is for the waiting time to get them dispatched, especially as this is a UK Company. Nonetheless, I would definitely recommend them to anyone.”

Helpful Report

(Retail) - Posted 2 months ago

Thank you for your first order and for the kind words about the herbs. We’re glad you’d recommend us, and we’ve noted your feedback about the dispatch wait. Kind regards, Team JustIngredients

Posted 1 month ago

“I have used just ingredients on many, many occasions out the past two years. And I've never experienced a problem however this time it's taken four days under a month for this order to be processed very disappointed.”

Helpful Report

(Retail) - Posted 2 months ago

Hi Mark, I’m really sorry to hear this order took longer than expected after so many positive occasions. Please could you share your order number and the name it’s under? I’ll look into it with our courier and warehouse and get back to you with an update. Thanks for your patience. Kind regards, Team JustIngredients

Posted 1 month ago

“Always a great service and products”

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(Trade) - Posted 3 months ago

“Great Gotu Kola, it is a few years I have been purchasing the product.”

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(Retail) - Posted 3 months ago

“Never gonna buy from this website again , I ordered 2 things together one they sent after 16 days from placing the order and another one still waiting after 1 month ?”

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(Retail) - Posted 3 months ago

“I love this salt”

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(Retail) - Posted 4 months ago

“All good quality fressness taste”

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(Retail) - Posted 4 months ago

“Always good quality, delivered quickly and in good packaging.”

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(Retail) - Posted 4 months ago

Thank you for your wonderful feedback, David! We’re glad you’re happy with the quality, quick delivery, and packaging. Kind regards, Team JustIngredients

Posted 1 month ago

“A very quick and reliable service. The products are always very good quality.”

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(Retail) - Posted 5 months ago

Thank you for your fantastic feedback, Melvyn! We're thrilled you find our service quick and reliable and that you’re happy with the quality of our products. We appreciate your support and look forward to serving you again soon. Warm regards, JustIngredients Team

Posted 5 months ago

“Great to have this service on line!”

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(Retail) - Posted 5 months ago

Thank you for your great feedback, Sandra! We're glad you find our service online convenient and that you’re happy with your experience. We appreciate your support and look forward to serving you again soon. Warm regards, JustIngredients Team

Posted 5 months ago

“Goods were delivered quickly and were as ordered. I am pleased with the quality of the goods and the overall service. I will order again as necessary thankyou”

Helpful Report

(Retail) - Posted 5 months ago

Thank you for your kind review! We’re delighted to hear the goods were delivered quickly and as ordered, and that you’re pleased with the quality and service. We appreciate your support. Kind regards, JustIngredients Team

Posted 5 months ago

“Well am still waiting for my order”

Helpful Report

(Retail) - Posted 5 months ago

Hi Richard, I’m really sorry your order hasn’t arrived yet. Please could you share your order number and the name it’s under? I’ll investigate with our courier and warehouse right away and get back to you with an update. If the parcel is lost or significantly delayed, we’ll arrange a replacement or a refund as appropriate. Thanks for your patience, and again sorry for the delay. Kind regards, Team JustIngredients Limited

Posted 5 months ago

“Quality ingredients, just when its needed! 'Just in' time...”

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(Trade) - Posted 6 months ago

Thank you for your fantastic feedback, Philip! We're thrilled you’re happy with our quality ingredients arriving just in time. We appreciate your support and look forward to serving you again soon. Kind regards, JustIngredients Team

Posted 5 months ago

“Great prices - the best on the internet, Good quality iherbs in nice packages.”

Helpful Report

(Retail) - Posted 7 months ago

Thank you for your fantastic review, Neil! We’re thrilled you’re happy with our prices and the quality and packaging of the products. Your support means a lot to us, and we look forward to serving you again soon. Kind regards, JustIngredients Team

Posted 5 months ago

JustIngredients Limited is rated 4.6 based on 824 reviews