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JustIngredients Limited Reviews

4.6 Rating 822 Reviews
91 %
of reviewers recommend JustIngredients Limited
4.6
Based on 822 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat
We have used Just Ingredients for many years and have always been happy with the service and products. The latest order was not dispatched with the usual promptness so I contacted the customer services team to find out what was happening. I received a swift response explaining that they were a little behind with orders and assuring me my items whould be dispatched by the end of the week and true to their word they were. We will continue to use Just Ingredients for the excellent products.
Helpful Report
(Retail) - Posted 1 month ago
Thank you for your kind review, Stephanie! We’re glad to hear the delay was resolved promptly and that you’re happy with our products and service. We appreciate your continued support and look forward to serving you again. Kind regards, JustIngredients Team
Posted 6 days ago
Excellent products, slightly long wait time for delivery but this was explained when I queried it. Recommended
Helpful Report
(Retail) - Posted 1 month ago
Thank you for your kind review, Ian! We’re glad you’re happy with the products and that the delay was explained. We appreciate your recommendation and hope to serve you again soon. Kind regards, JustIngredients Team
Posted 6 days ago
Apart from taking two weeks to deliver my items the products are good.
Helpful Report
(Retail) - Posted 1 month ago
Hi Alex, Thank you for sharing your feedback. We’re glad you’re pleased with the products, but we’re sorry the delivery took two weeks. If you’d like to discuss this further, please contact our support team. Warm regards, Team JustIngredients
Posted 6 days ago
Excellent service,And more than happy to help you,Thanks
Helpful Report
(Trade) - Posted 1 month ago
Thank you for your kind words! We’re glad to hear you’re happy with the service and that we could help. Kind regards, JustIngredients Team
Posted 6 days ago
This was my first order from Justingredients. The herbs I purchased are very good. My only complaint is for the waiting time to get them dispatched, especially as this is a UK Company. Nonetheless, I would definitely recommend them to anyone.
Helpful Report
(Retail) - Posted 1 month ago
Thank you for your first order and for the kind words about the herbs. We’re glad you’d recommend us, and we’ve noted your feedback about the dispatch wait. Kind regards, Team JustIngredients
Posted 6 days ago
I have used just ingredients on many, many occasions out the past two years. And I've never experienced a problem however this time it's taken four days under a month for this order to be processed very disappointed.
Helpful Report
(Retail) - Posted 1 month ago
Hi Mark, I’m really sorry to hear this order took longer than expected after so many positive occasions. Please could you share your order number and the name it’s under? I’ll look into it with our courier and warehouse and get back to you with an update. Thanks for your patience. Kind regards, Team JustIngredients
Posted 6 days ago
Always a great service and products
Helpful Report
(Trade) - Posted 1 month ago
Great Gotu Kola, it is a few years I have been purchasing the product.
Helpful Report
(Retail) - Posted 2 months ago
Never gonna buy from this website again , I ordered 2 things together one they sent after 16 days from placing the order and another one still waiting after 1 month ?
Helpful Report
(Retail) - Posted 2 months ago
I love this salt
Helpful Report
(Retail) - Posted 2 months ago
All good quality fressness taste
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(Retail) - Posted 2 months ago
Always good quality, delivered quickly and in good packaging.
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your wonderful feedback, David! We’re glad you’re happy with the quality, quick delivery, and packaging. Kind regards, Team JustIngredients
Posted 6 days ago
A very quick and reliable service. The products are always very good quality.
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your fantastic feedback, Melvyn! We're thrilled you find our service quick and reliable and that you’re happy with the quality of our products. We appreciate your support and look forward to serving you again soon. Warm regards, JustIngredients Team
Posted 3 months ago
Great to have this service on line!
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your great feedback, Sandra! We're glad you find our service online convenient and that you’re happy with your experience. We appreciate your support and look forward to serving you again soon. Warm regards, JustIngredients Team
Posted 3 months ago
Goods were delivered quickly and were as ordered. I am pleased with the quality of the goods and the overall service. I will order again as necessary thankyou
Helpful Report
(Retail) - Posted 4 months ago
Thank you for your kind review! We’re delighted to hear the goods were delivered quickly and as ordered, and that you’re pleased with the quality and service. We appreciate your support. Kind regards, JustIngredients Team
Posted 3 months ago
Well am still waiting for my order
Helpful Report
(Retail) - Posted 4 months ago
Hi Richard, I’m really sorry your order hasn’t arrived yet. Please could you share your order number and the name it’s under? I’ll investigate with our courier and warehouse right away and get back to you with an update. If the parcel is lost or significantly delayed, we’ll arrange a replacement or a refund as appropriate. Thanks for your patience, and again sorry for the delay. Kind regards, Team JustIngredients Limited
Posted 3 months ago
Quality ingredients, just when its needed! 'Just in' time...
JustIngredients Limited 5 star review on 22nd March 2026
Helpful Report
(Trade) - Posted 5 months ago
Thank you for your fantastic feedback, Philip! We're thrilled you’re happy with our quality ingredients arriving just in time. We appreciate your support and look forward to serving you again soon. Kind regards, JustIngredients Team
Posted 3 months ago
Great prices - the best on the internet, Good quality iherbs in nice packages.
Helpful Report
(Retail) - Posted 6 months ago
Thank you for your fantastic review, Neil! We’re thrilled you’re happy with our prices and the quality and packaging of the products. Your support means a lot to us, and we look forward to serving you again soon. Kind regards, JustIngredients Team
Posted 3 months ago
Top quality spices. The website is easy to use. And delivery is super quick. 10/10 will buy from again
Helpful Report
(Retail) - Posted 6 months ago
Thank you for your fantastic feedback, Maria! We're thrilled you enjoyed the top quality spices, found the website easy to use, and that delivery was quick. We appreciate your support! Warm regards, JustIngredients Team
Posted 3 months ago
Hi I always like to order my onion and garlic salt from you ,but for my past 3 orders I have been unable to get my garlic salt .Are you no longer stocking garlic salt ?Otherwise I have been very happy with your products Thanks Jackie Cooper
Helpful Report
(Retail) - Posted 6 months ago
Hi Jackie, Thanks for letting us know. I’m sorry you haven’t been able to get garlic salt in your last few orders. We still stock garlic salt here - https://justingredients.co.uk/products/garlic-salt Warm regards, JustIngredients Team
Posted 3 months ago
JustIngredients Limited is rated 4.6 based on 822 reviews