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JustIngredients Limited Reviews

4.7 Rating 780 Reviews
91 %
of reviewers recommend JustIngredients Limited
Company Reviews Product Reviews
3,706
 Metrics
4.7
Based on 780 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Thirumalai Dhayalan
Verified Buyer
“Carob powder was £75 two years ago now £200 what is it looting?”
Helpful Report
(Trade) - Posted 1 week ago
Sultan Erdogan Smith
Verified Buyer
“I ordered two 100 grams of black pepper. Both packs have the expiry date as November 2025. I find this not very customer friendly. Although legally they can still sell products with short shelf life, customers should be made aware of this when it comes to spices. Really unacceptable.”
Helpful Report
(Retail) - Posted 2 weeks ago
James Turnbull
Verified Buyer
“Your web site is generally very good but if there is question it is no longer east to speak to someone. The live chat, with hindsight did not really answer the question The products are excellent and the service efficient.”
Helpful Report
(Trade) - Posted 2 weeks ago
Paul Bowring
Verified Buyer
“Great selection and quality of botanicals, at a fantastic rate, and delivered swiftly”
Helpful Report
(Trade) - Posted 3 weeks ago
Anonymous
Verified Buyer
“Great product, very good service A+ ingredients from all around the world. They do exactly what it says on the tin. Delivery time frame is out of this world. A very helpful customer service. Would easily recommend and do business with them again.”
Helpful Report
(Trade) - Posted 1 month ago
Alex Hester
Verified Buyer
“Fantastic range at good prices.”
Helpful Report
(Retail) - Posted 1 month ago
Thank you for your fantastic review, Alex! We're thrilled to hear you appreciate our range and find our prices good. Your kind words motivate us to keep providing the best for our customers! Warm regards, Team JustIngredients
Posted 1 month ago
Anonymous
Verified Buyer
“I only bought lovage roots, but I think it's okay because they help with inflammation”
Helpful Report
(Retail) - Posted 1 month ago
Cherry Eddy
Verified Buyer
“I am pl;eased with my herbs & dried hibiscus flowers - the dill seed in particular is very welcome as I can't get it anywhere else. The delivery was prompt, but I will have to make another order because JI was out of stock of the italian herb mix.”
Helpful Report
(Retail) - Posted 1 month ago
Thank you for your wonderful review, Cherry! We're delighted that you're pleased with your herbs and the timely delivery. We're sorry to hear the Italian herb mix was out of stock, but we appreciate your understanding and look forward to your next order! Warm regards, Team JustIngredients
Posted 1 month ago
Melvyn Preston
Verified Buyer
“What can I say about Justingredients!! I have been a customer for a few years and the products are just brilliant, the service very quick and would highly recommend this company to everyone. Thank you.”
Helpful Report
(Retail) - Posted 1 month ago
Thank you so much for your wonderful review, Melvyn! We're delighted to hear that you've been a satisfied customer for years and that you find our products brilliant and our service quick. Your recommendation means the world to us! Warm regards, Team JustIngredients Limited
Posted 1 month ago
Eric Crosby
Verified Buyer
“Excellent reliable quality Delivered in a timely manner”
Helpful Report
(Retail) - Posted 1 month ago
Thank you for your excellent review, Eric! We're so pleased to hear that you find our quality reliable and that your order was delivered in a timely manner. Your satisfaction is our priority, and we truly appreciate your kind words! Warm regards, Team JustIngredients Limited
Posted 1 month ago
Darren Rickards
Verified Buyer
“Absolutely spot on the spice mix and also purchased some ground aniseed, ordered on the Monday, with me within 36 hours , fabulous”
Helpful Report
(Retail) - Posted 2 months ago
Thank you for your fantastic review, Darren! We're thrilled to hear you enjoyed the perfect spice mix and that your order arrived so swiftly. Your satisfaction is our priority, and it's wonderful to know we hit the mark! Best wishes, Team JustIngredients Limited
Posted 1 month ago
Carol-Christina Westley
Verified Buyer
“Great company… very quick deliveries.. products are excellent quality and reasonably priced I have used them for quite a few years now … I have shopped around at similar companies but I find “Just In” thebest for quality quantity and value”
Helpful Report
(Retail) - Posted 2 months ago
Thank you so much for your fantastic review, Carol-Christina! We're delighted to hear that you appreciate our quick deliveries and excellent quality products. It's wonderful to know that after shopping around, you find JustIngredients to be the best for quality, quantity, and value. We truly value your loyalty over the years! Warm regards, Team JustIngredients Limited
Posted 2 months ago
Sean Codling
Verified Buyer
“As a long term customer, I've always been impressed with the quality of the products, but these days many items are often out of stock and the customer service is not as good as it used to be.”
Helpful Report
(Retail) - Posted 2 months ago
Hi Sean, Thank you for your long-standing support and for sharing your feedback with us. We're thrilled to hear that you’ve been impressed with the quality of our products over the years. However, we completely understand your frustration regarding the stock availability and customer service issues you've encountered recently. Please know that we are actively working on improving both our inventory management and service standards to enhance your experience with us. Your loyalty means a lot, and we truly appreciate your insights as we strive to serve you better. Warm regards, Team JustIngredients Limited
Posted 2 months ago
Steve Bax
Verified Buyer
“Excellent company with a wide range of products . Their savoury salts are out of this world .”
Helpful Report
(Retail) - Posted 2 months ago
Thank you so much for your glowing review, Steve! We're absolutely thrilled to hear that you find our wide range of products and savoury salts to be out of this world. Your kind words mean a lot to us! Warm regards, Team JustIngredients Limited
Posted 2 months ago
Anonymous
Verified Buyer
“I ordered the award winning Chilli Con Carne spice mix, absolutely phanominal. And the service was just as good.”
JustIngredients Limited 5 star review on 12th May 2025
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your amazing review! We're thrilled to hear that you found our award-winning Chilli Con Carne spice mix to be phenomenal. It's great to know that our service met your expectations as well. Best wishes, The JustIngredients Team
Posted 3 months ago
Royce Quinton
Verified Buyer
“Love the quality of everything I purchased.”
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your wonderful review, Royce! We're thrilled to hear you love the quality of our products. We appreciate your support and look forward to serving you again soon! Best wishes, The JustIngredients Team
Posted 3 months ago
Mr S Corble
Verified Buyer
“Great value for buying essential everyday herbs and spices and for more unusual ingredients too, especially botanicals, as I enjoy blending my own herbal teas. Products being “out of stock” can be frustrating, however and I often wish there was a greater range of pulses, in particular. That said the quality is always top rate, with many options to buy organic and it pays to also shop around, of course, though in general, for most bulk buying, the value is great. Delivery is always reliable.”
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your insightful review! We're delighted to hear that you find great value in our selection of essential herbs, spices, and botanicals. Blending your own herbal teas sounds wonderful, and we appreciate your passion for those unique ingredients. We understand how frustrating it can be when items are out of stock, and we’re always working hard to improve our inventory. Your suggestion for a broader range of pulses is noted, and we will certainly take it into consideration as we expand our offerings. It's always our goal to provide top-quality products, and your support means a lot to us. Thanks again for taking the time to share your thoughts! Best regards, The JustIngredients Team
Posted 3 months ago
Reg Warwick
Verified Buyer
“I’ve ordered from here several times and have never been disappointed by the quality or the price”
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your fantastic review, Reg! We're so glad to hear that you've consistently enjoyed the quality of our products at great prices. Your support means the world to us. Warm regards, The JustIngredients Team
Posted 3 months ago
Charlie Anstey
Verified Buyer
“Not received my order 2 weeks after placing it. No response to my email asking for an update.”
Helpful Report
(Retail) - Posted 3 months ago
Hi Charlie, I’m really sorry to hear you haven’t received your order and that we haven't responded to your email. This isn’t the level of service we aim for, and I completely understand your frustration. Please reach out to us directly through our customer service contact, and we will do our best to assist you promptly with your concern. Kind regards, The JustIngredients Team
Posted 3 months ago
Heather Stephens
Verified Buyer
“Used to be able to get pink Himalayan salt locally - not any more! Went on line found exactly what I wanted on Just Ingredients website. Easy to order, received fairly quickly Thank you.”
Helpful Report
(Retail) - Posted 3 months ago
Thank you for your lovely review, Heather! We're so glad you found exactly what you were looking for on our website and that the ordering process was easy for you. Your appreciation for our service means a lot to us, and we hope to have the pleasure of serving you again in the future! Best wishes, The JustIngredients Team
Posted 3 months ago
JustIngredients Limited is rated 4.7 based on 780 reviews
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