JustIngredients Limited Reviews

Name: JustIngredients Limited
Address: Units 5-8 Bank Yard Industrial Estate, Tabernacle Road, Wotton-Under-Edge
Rating: 4.64

4.6 Rating 800 Reviews

91 %

of reviewers recommend JustIngredients Limited

4.6

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

JustIngredients Limited 5 star review on 12th May 2025

Anonymous // 01/01/2019

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“I like using JustIngredients when I have a need for some herbs and spices. A great range of products, competitive prices, and they are a UK company. I mainly buy Herbes de Provence but have bought Chicken rub, Fish seasoning, oil infusions, and pepper corns. Always a hassle free experience and no quality problems with the products purchased.”

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(Retail) - Posted 2 weeks ago

“I love certain products, especially Italian herbs & dill seed (which is dificult to find elsewhere, but I didn't buy it this time as I had plenty), & the dried hibiscus flowers. The quality is always good. Occasionally you are out of stock of something that I want, but you usually have it when I reorder a month or so later. I cook quite a lot so th small sizes of herbs & spices you get in eh supermarket are not big enugh for me. But I am lucky to have a reseasonably big storage space for kitchen stuff.”

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(Retail) - Posted 3 weeks ago

“Good quality products and speedy delivery. Very pleased with this company”

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(Retail) - Posted 3 weeks ago

“Hi, I am a first time user of this site, and I am pleased with the service. My first order was delivered within a reasonable time. The products I did ordered was all delivered. Thanks for the service. Although I may only do small purchases. I look forward to buying more products from time to time. Much appreciated, George.”

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(Retail) - Posted 3 weeks ago

“I've been buying my herbs, spices and teas from just ingredients for a couple of years now and I'm always very happy with the quality of them. They're fresh and fragrant. I can't comment on their customer service simply because I have never had to use it. I will continue to use them.”

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(Retail) - Posted 4 weeks ago

“Products as ordered. Essential oils Fragrance good But oil over two of the labelled bottles. Making gifting awkward and amalgamation of scents Because two out three bottles were effected. Suggests problem was evident before dispatch”

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(Retail) - Posted 4 weeks ago

“Excellent shop with very extensive range and very reasonable prices...”

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(Retail) - Posted 1 month ago

“Unfortunately, I'm not happy with my experience with the company. A wrong item has been sent and there is no response from the company's customer service.”

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(Retail) - Posted 1 month ago

“Exceptional quality as always. Long BB dates and excellent packaging. I'm very pleased with my order.”

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(Retail) - Posted 1 month ago

“The shipment still has not arrived.”

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(Trade) - Posted 1 month ago

“Very happy with the rose hip herbal tea I bought. Just Ingredients have a wide range, however most things, when I actually tried to buy them, were out of stock. It's pretty frustrating really. I understand sometimes something is out of stock, but to be out of so many things is ridiculous. Better to advertise limited ranges.”

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(Retail) - Posted 1 month ago

“Great delivery service and products up to spec.”

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(Trade) - Posted 1 month ago

“I ordered Elacampane powder which arrived on time and then I noticed that the best before date was 09/2025 so as far as I am concerned it was definitely out of date. I e mailed Just Ingredients several times and have still to receive an answer. The least I expect is a full credit as I cannot use it.”

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(Retail) - Posted 1 month ago

Hi Sarah, I’m really sorry to hear about the Elacampane Powder, our customer service team tried their best to get back to you as soon as possible and have now issues a refund. We take expired items seriously and will investigate to prevent this in the future. Warm regards, Team JustIngredients Limited

Posted 1 month ago

“Excellent efficient and fast service”

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(Trade) - Posted 2 months ago

Thank you for your fantastic feedback, Philip! We're thrilled to hear that you found our service to be efficient and fast. Your satisfaction is our motivation, and we look forward to serving you again in the future! Warm regards, JustIngredients

Posted 2 months ago

“I'm very happy with my order, from ordering them online through to delivery. Great products, smell absolutely amazing, taste amazing too. Thank you.”

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(Retail) - Posted 3 months ago

Thank you for your wonderful feedback! We're delighted you enjoyed our products and had a great ordering and delivery experience. We appreciate your kind words and look forward to serving you again soon. Warm regards, Team JustIngredients

Posted 1 month ago

“The usual prompt service and quality ingredients but I was dissapointed by the large quantaty of items that were out of stock”

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(Retail) - Posted 3 months ago

Hi Barrie, Thank you for your review and for highlighting our prompt service and quality ingredients. We sincerely apologise for the disappointment caused by the out-of-stock items. Your feedback is important to us, and we're continuously working to improve our inventory management to ensure a better experience in the future. We appreciate your understanding and hope to serve you again soon! Best wishes, Team JustIngredients

Posted 2 months ago

“Excellent products and service. One herb I wanted was out of stock, but that is the first time it's ever happened,”

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(Retail) - Posted 3 months ago

We're so pleased that you're happy with our products and service Catherine!. We appreciate your understanding regarding the out-of-stock herb and assure you that we strive to keep our inventory full for our valued customers. Warm regards, Team JustIngredients

Posted 3 months ago

“Delivery was quick and all ingredients were accounted for and good quality as usual.”

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(Retail) - Posted 4 months ago

Thank you for your great review, Chris! We're so glad to hear that you received your order quickly and that the quality met your expectations. Your support means a lot to us, and we look forward to serving you again soon! Warm regards, Team JustIngredients

Posted 3 months ago

“Excellent. The spices and service, zero complaints.”

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(Retail) - Posted 4 months ago

Thank you so much for your wonderful review! We’re delighted to hear that you’re pleased with our spices and service. Your satisfaction is our top priority, and we appreciate your support so much :) Warm regards, Team JustIngredients

Posted 3 months ago

“I enjoy the wide range of herbs and spices and especially the mixes of spices and herbs for cooking flavours.”

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(Retail) - Posted 4 months ago

JustIngredients Limited is rated 4.6 based on 800 reviews