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JustIngredients Limited Reviews

4.6 Rating 825 Reviews
90 %
of reviewers recommend JustIngredients Limited
4.6
Based on 825 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Live Chat
“Great prices - the best on the internet, Good quality iherbs in nice packages.”
Helpful Report
(Retail) - Posted 7 months ago
Thank you for your fantastic review, Neil! We’re thrilled you’re happy with our prices and the quality and packaging of the products. Your support means a lot to us, and we look forward to serving you again soon. Kind regards, JustIngredients Team
Posted 5 months ago
“Top quality spices. The website is easy to use. And delivery is super quick. 10/10 will buy from again”
Helpful Report
(Retail) - Posted 7 months ago
Thank you for your fantastic feedback, Maria! We're thrilled you enjoyed the top quality spices, found the website easy to use, and that delivery was quick. We appreciate your support! Warm regards, JustIngredients Team
Posted 5 months ago
“Hi I always like to order my onion and garlic salt from you ,but for my past 3 orders I have been unable to get my garlic salt .Are you no longer stocking garlic salt ?Otherwise I have been very happy with your products Thanks Jackie Cooper”
Helpful Report
(Retail) - Posted 7 months ago
Hi Jackie, Thanks for letting us know. I’m sorry you haven’t been able to get garlic salt in your last few orders. We still stock garlic salt here - https://justingredients.co.uk/products/garlic-salt Warm regards, JustIngredients Team
Posted 5 months ago
“My favourite place to shop for high quality herbs!!”
Helpful Report
(Retail) - Posted 8 months ago
Thank you for your fantastic feedback, Timica! We're thrilled you consider JustIngredients your favourite place to shop for high quality herbs. We appreciate your support so much! Warm regards, JustIngredients Team
Posted 5 months ago
“A delighted customer! Just perfect! Goid packaging - efficient ordering!”
Helpful Report
(Retail) - Posted 8 months ago
Thank you for your wonderful review, Jane! We’re thrilled you had a delightful experience and that you’re happy with the packaging and ordering efficiency. Kind regards, JustIngredients Team
Posted 5 months ago
“I like using JustIngredients when I have a need for some herbs and spices. A great range of products, competitive prices, and they are a UK company. I mainly buy Herbes de Provence but have bought Chicken rub, Fish seasoning, oil infusions, and pepper corns. Always a hassle free experience and no quality problems with the products purchased.”
Helpful Report
(Retail) - Posted 9 months ago
Thank you for your fantastic feedback, John! We’re delighted you’re enjoying our range of herbs and spices and that you find our prices competitive and service hassle-free. We’ll keep offering quality products and a great UK-based shopping experience. Kind regards, Team JustIngredients
Posted 5 months ago
“I love certain products, especially Italian herbs & dill seed (which is dificult to find elsewhere, but I didn't buy it this time as I had plenty), & the dried hibiscus flowers. The quality is always good. Occasionally you are out of stock of something that I want, but you usually have it when I reorder a month or so later. I cook quite a lot so th small sizes of herbs & spices you get in eh supermarket are not big enugh for me. But I am lucky to have a reseasonably big storage space for kitchen stuff.”
Helpful Report
(Retail) - Posted 10 months ago
“Good quality products and speedy delivery. Very pleased with this company”
Helpful Report
(Retail) - Posted 10 months ago
“Hi, I am a first time user of this site, and I am pleased with the service. My first order was delivered within a reasonable time. The products I did ordered was all delivered. Thanks for the service. Although I may only do small purchases. I look forward to buying more products from time to time. Much appreciated, George.”
Helpful Report
(Retail) - Posted 10 months ago
“I've been buying my herbs, spices and teas from just ingredients for a couple of years now and I'm always very happy with the quality of them. They're fresh and fragrant. I can't comment on their customer service simply because I have never had to use it. I will continue to use them.”
Helpful Report
(Retail) - Posted 10 months ago
“Products as ordered. Essential oils Fragrance good But oil over two of the labelled bottles. Making gifting awkward and amalgamation of scents Because two out three bottles were effected. Suggests problem was evident before dispatch”
Helpful Report
(Retail) - Posted 10 months ago
“Excellent shop with very extensive range and very reasonable prices...”
Helpful Report
(Retail) - Posted 10 months ago
“Unfortunately, I'm not happy with my experience with the company. A wrong item has been sent and there is no response from the company's customer service.”
Helpful Report
(Retail) - Posted 10 months ago
Hi Dorota, I’m really sorry that the wrong item was sent and that you’ve not had a response from our customer service. Please could you share your order number and the item you received? I’ll escalate this with our warehouse and courier immediately and get back to you with an update. If the incorrect item is confirmed, we’ll arrange a replacement or refund as appropriate. Thank you for bringing this to our attention, and again sorry for the inconvenience. Kind regards, Team JustIngredients
Posted 5 months ago
“Exceptional quality as always. Long BB dates and excellent packaging. I'm very pleased with my order.”
Helpful Report
(Retail) - Posted 10 months ago
“The shipment still has not arrived.”
Helpful Report
(Trade) - Posted 10 months ago
Hi Charlotte, I’m really sorry your shipment hasn’t arrived yet. Please could you share your order number and the name it’s under? I’ll look into it with our courier and warehouse right away and get back to you with an update. If the parcel is lost or significantly delayed, we’ll arrange a replacement or a refund as appropriate. Thanks for your patience, and again sorry for the delay. Kind regards, Team JustIngredients
Posted 5 months ago
“Very happy with the rose hip herbal tea I bought. Just Ingredients have a wide range, however most things, when I actually tried to buy them, were out of stock. It's pretty frustrating really. I understand sometimes something is out of stock, but to be out of so many things is ridiculous. Better to advertise limited ranges.”
Helpful Report
(Retail) - Posted 10 months ago
Hi Laura, Thank you for sharing your experience. We’re glad you’re happy with the Rosehip Tea. I’m sorry to hear that many items were out of stock when you tried to buy them. We understand how frustrating that can be, and we’re continuously working on our inventory to improve stock availability. We appreciate your feedback and will take it into account as we update our ranges. We hope to serve you better on your next visit. Warm regards, Team JustIngredients
Posted 5 months ago
“Great delivery service and products up to spec.”
Helpful Report
(Trade) - Posted 10 months ago
Thank you for your fantastic feedback, Rati! We're thrilled you had great delivery and that the products were up to spec. We appreciate you! Warm regards, Team JustIngredients
Posted 5 months ago
“I ordered Elacampane powder which arrived on time and then I noticed that the best before date was 09/2025 so as far as I am concerned it was definitely out of date. I e mailed Just Ingredients several times and have still to receive an answer. The least I expect is a full credit as I cannot use it.”
Helpful Report
(Retail) - Posted 11 months ago
Hi Sarah, I’m really sorry to hear about the Elacampane Powder, our customer service team tried their best to get back to you as soon as possible and have now issues a refund. We take expired items seriously and will investigate to prevent this in the future. Warm regards, Team JustIngredients Limited
Posted 11 months ago
“Excellent efficient and fast service”
Helpful Report
(Trade) - Posted 1 year ago
Thank you for your fantastic feedback, Philip! We're thrilled to hear that you found our service to be efficient and fast. Your satisfaction is our motivation, and we look forward to serving you again in the future! Warm regards, JustIngredients
Posted 11 months ago
“I'm very happy with my order, from ordering them online through to delivery. Great products, smell absolutely amazing, taste amazing too. Thank you.”
Helpful Report
(Retail) - Posted 1 year ago
Thank you for your wonderful feedback! We're delighted you enjoyed our products and had a great ordering and delivery experience. We appreciate your kind words and look forward to serving you again soon. Warm regards, Team JustIngredients
Posted 11 months ago
JustIngredients Limited is rated 4.6 based on 825 reviews