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JustIngredients Limited Reviews

4.7 Rating 780 Reviews
91 %
of reviewers recommend JustIngredients Limited
Company Reviews Product Reviews
3,706
 Metrics
4.7
Based on 780 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Charles Hessey
Verified Buyer
“Very pleased with the herbs we ordered and the packaging and service levels. Now to use them!”
Helpful Report
(Retail) - Posted 6 months ago
Hayley Stratton
Verified Buyer
“Very helpful and lovely products”
Helpful Report
(Retail) - Posted 6 months ago
Iryna Holda
Verified Buyer
“Is the best! Love it”
Helpful Report
(Retail) - Posted 6 months ago
Anonymous
Verified Buyer
“I made my order in November..I still have NOT received it. I have accepted it will not come now..the offer was too good to be true. But now also there is NO REFUND from this company.. So JustIngredients just takes your money but does not deliver the goods. I will not buy from this company again but I would still like to be refunded. Next review will be on Trustpilot.”
Helpful Report
(Retail) - Posted 6 months ago
Hi there, I'm really sorry to hear about your experience with your order. It’s disappointing when things don't go as expected, and I completely understand your frustration regarding both the delayed delivery and the issue with the refund. We truly want to make things right for you. If you could please get in touch with our customer service team, they will assist you in resolving your refund request promptly. Your satisfaction is important to us, and we appreciate your feedback. hello@justingredients.co.uk Kind regards, The JustIngredients Team
Posted 3 months ago
Doreen Caulfield
Verified Buyer
“I am very pleased with this item and with the speedy delivery.”
Helpful Report
(Retail) - Posted 7 months ago
Thank you for your fantastic review, Doreen! We're thrilled to hear that you're pleased with your item and that our speedy delivery met your expectations. Your positive feedback truly motivates us to keep providing great service Best wishes, The JustIngredients Team https://justingredients.co.uk/
Posted 2 months ago
Thank you for your fantastic review, Doreen! We're so glad to hear that you are pleased with your item and that our delivery met your expectations. Your satisfaction is our priority, and we look forward to serving you again! Best wishes, The JustIngredients Team https://justingredients.co.uk/
Posted 2 months ago
Bob Petrie
Verified Buyer
“The products we purchase from Just Ingredients are always of excellent quality and highly recommended”
Helpful Report
(Trade) - Posted 7 months ago
Thank you for your fantastic review, Bob! 🤩 We're delighted to hear that you consistently find our products to be of excellent quality. Your recommendation means a lot to us, and we truly appreciate your support. Best wishes, The JustIngredients Team
Posted 2 months ago
Anonymous
Verified Buyer
“Efficient service”
Helpful Report
(Trade) - Posted 8 months ago
David Cartwright
Verified Buyer
“As usual, my order was dealt with very quickly and received just as quickly. Very well packaged and very high-quality products.”
Helpful Report
(Trade) - Posted 8 months ago
Thank you for your fantastic review, David! We're so pleased to hear that your order was processed and delivered quickly. It’s always our aim to ensure our products arrive well-packaged and of the highest quality. Your support is greatly appreciated, and we look forward to serving you again soon! Best wishes, The JustIngredients Team https://justingredients.co.uk/
Posted 2 months ago
MOHAMMED KHAN
Verified Buyer
“The products are good the aftersales is not very good and having no phone number - nightmare”
Helpful Report
(Trade) - Posted 8 months ago
Hi Mohammed, Thank you for sharing your thoughts with us. We're glad to hear that you like our products, but we’re sorry to learn about your experience with our aftersales service and lack of phone support. We understand how frustrating that can be. Please know that your feedback is valuable to us, and we are working on enhancing our customer service options. If you need assistance, don’t hesitate to reach out via email, and we’ll be sure to help you promptly. Kind regards, The JustIngredients Team
Posted 3 months ago
Candi Robertson
Verified Buyer
“Quality products and swift delivery”
Helpful Report
(Trade) - Posted 8 months ago
Anonymous
Verified Buyer
“Best quality ingredients around! Speedy delivery too...”
Helpful Report
(Retail) - Posted 8 months ago
Michael Jeffers
Verified Buyer
“An excellent range of herbs and spices for any dish you wish to make and as always they never fail to please, including the price. Web site easy to use and navigate.”
Helpful Report
(Retail) - Posted 8 months ago
Thank you for your fantastic review, Michael! We're thrilled to hear that you appreciate our excellent range of herbs and spices. It's great to know the quality and price meet your expectations, and we're glad you found our website easy to navigate (props to our I.T team!) We truly value your support and look forward to serving you again soon! Best wishes, The JustIngredients Team
Posted 2 months ago
Sally Tompkins
Verified Buyer
“Very prompt delivery, thank you”
Helpful Report
(Retail) - Posted 8 months ago
Anonymous
Verified Buyer
“Really easy to place an order. Everything arrived promptly. Quality products. This was my first order and I will certainly use Justingredients again.”
Helpful Report
(Retail) - Posted 8 months ago
Thank you for your fantastic review! We're so glad to hear that placing your order was easy and that everything arrived promptly. It's wonderful to know that you're satisfied with the quality of our products. We can't wait to serve you again soon! Best wishes, The JustIngredients Team
Posted 2 months ago
Adam Morrigan
Verified Buyer
“Perfect for my needs and with a mulled wine kit to boot. Thankyou very much”
Helpful Report
(Retail) - Posted 8 months ago
Ana Sousa
Verified Buyer
“JustIngredients is amazing, not only their products come super well packed, but they also arrive super quickly! I was truly surprised at how well packed they also are! Congratulations and thank you!”
Helpful Report
(Retail) - Posted 8 months ago
Thank you so much for your fantastic review, Ana! We’re thrilled to hear that you’re impressed with our packaging and the speedy delivery. It’s always our goal to ensure that our products arrive in perfect condition, and your kind words truly motivate us. Congratulations and thank you for being a valued customer! Best wishes, The JustIngredients Team
Posted 2 months ago
Ms. Miao Li Chen
Verified Buyer
“Quick delivery. Have not use them yet but they look ok. Thanks.”
Helpful Report
(Retail) - Posted 8 months ago
Anne Freier
Verified Buyer
“Great service and packing. Not used them yet but I have great confidence in them. They look in great condition.”
Helpful Report
(Retail) - Posted 8 months ago
Carol Jones
Verified Buyer
“Item arrived in tact, on time and was exactly as ordered. Thank you also for your prompt response. Thanks Carol”
Helpful Report
(Retail) - Posted 8 months ago
Denise Hawthorn
Verified Buyer
“Great Neem leaves. Arrived on time. Pleasant taste. Thanks. Will order again.”
Helpful Report
(Retail) - Posted 8 months ago
JustIngredients Limited is rated 4.7 based on 780 reviews
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