JustIngredients Limited Reviews

Name: JustIngredients Limited
Address: Units 5-8 Bank Yard Industrial Estate, Tabernacle Road, Wotton-Under-Edge
Rating: 4.69

4.7 Rating 647 Reviews

92 %

of reviewers recommend JustIngredients Limited

4.7

Based on 647 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

JustIngredients Limited 5 star review on 18th March 2024

Anonymous

JustIngredients Limited 5 star review on 16th January 2023

Daniel Gavriilidis

JustIngredients Limited 5 star review on 1st July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a very nice tasting Shawarma chicken marinade”

Helpful Report

(Retail) - Posted 3 weeks ago

“I was extremely dissatisfied with the product I received the herbs I ordered arrived with blue plastic pellets and white and blue fibres in the herbs.trying to contact the company was terrible as it took days for a response and an explanation. Will not be using the service again.”

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(Retail) - Posted 1 month ago

“I have still not received my order #30147242 from 2 weeks ago, Evri are the worst courier company, i have dealt with them in the past i truelly recommend you change courier, also i have not received a call from yourselves as mentioned on your email. Thank you House of biscotti”

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(Retail) - Posted 2 months ago

“My order#30142697 placed on September 12th has still not arrived. Please could you explain. If the order has been lost, please could you dispatch it again free of charge Thank you Ann Howarth”

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(Retail) - Posted 6 months ago

“" Mild " curry powder was far from mild and no free samples I was promised.”

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(Retail) - Posted 9 months ago

“Hi bought citric acid and go baking soda one of my staff wasn’t paying attention to the packaging as the citric acid and baking soda has similar packaging . My entire batch of drink has to be thrown away . Please pay attention Michael sawyers Koolvibes trading ltd .”

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(Retail) - Posted 11 months ago

“Dont buy… less than half the price for cardamom at Ocado. Customer service most unhelpful. 100g at Ocado £9.50 whilst buying direct from the company costed me over £20!!! Avoid this company.”

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(Retail) - Posted 1 year ago

“Order some herbs from this company and they set me the ingredients with a best-before date of 1 month later. I have tried contacting the company and they keep stating they will get back to me but no one ever did. I feel like I was sent old stock and now they are not responding. I am not sure how I was expected to use 100g of herbs in one month.”

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(Retail) - Posted 1 year ago

“I am still waiting for my order I have emailed twice and no one has replied. it was ordered and paid for eleven days ago”

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(Retail) - Posted 1 year ago

“One of the items had a very short use-by date.”

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(Retail) - Posted 1 year ago

“I am sorry to say I am still waiting for the delivery of my order in October this year.”

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(Retail) - Posted 1 year ago

“Poor customer service . I haven’t received my item that I ordered on 21/11/22”

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(Retail) - Posted 1 year ago

“I was so disappointed either the lemon peel powder and fine chopped orange peel - both bitter without flavour”

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(Retail) - Posted 1 year ago

“Looked like a good website bet not very happy, with what i got.”

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(Retail) - Posted 1 year ago

“The hops powder seems to be OK, but the pack of yeast doesn't work at all. I've tried several times to get it to work, keeping a careful eye on the temperature, but nothing. (I tested some different yeast in the same way, and that was fine.) I suspect it's been damaged by being transported overseas (from Estonia), as it probably went under X-rays. The yeast package was also slightly open when it arrived, but I don't know if this damaged it. This wouldn't be such a bad thing if it had been cheap, but it wasn't.”

Helpful Report

(Retail) - Posted 1 year ago

We're sorry to hear you're not completely satisfied with our yeast powder! There are many different types of yeast and the powder we supply is inactive, best used as a flavouring or for its nutritional properties. For bread making or other similar tasks, you need active yeast. You can find more details on what our yeast is best used for on our website under the suggested use section on the product page. The JustIngredients Team

Posted 1 year ago

“received short-dated items which were not specified on the website how can you sell a product expiring in one month? Refund ASAP Very disappointing”

Helpful Report

(Retail) - Posted 1 year ago

“Still haven’t received my parcel despite emailing and saying my post code was wrong on delivery tracking.”

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(Retail) - Posted 1 year ago

“Missed the delivery date again for the second time in a week. pointless choosing a next day delivery as you won't get it My last delivery took a whole week to arrive and not the next day as chosen and paid for.”

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(Trade) - Posted 1 year ago

“Terrible packaging. Box was open on receipt.”

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(Retail) - Posted 1 year ago

Thank you for your review and we're very sorry to hear your goods arrived damaged. It’s an unfortunate and rare occurrence when parcels are damaged in transit and we can only apologise for this. I can see our team reached out to you to offer a free of charge replacement for you. Kind regards, The JustIngredients Team

Posted 1 year ago

“only 3 weeks best before date. Should have sent them back.”

Helpful Report

(Retail) - Posted 2 years ago

JustIngredients Limited is rated 4.7 based on 647 reviews