Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,224 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 4th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sweet pea are very high class,but your packaging was very flimsy and it was lucky that only 7 petals were dislodged. I made the courier photograph the packaging. Honestly I would suggest that you use more protective packaging.”

Helpful Report

Thank you for your kind and honest review. We greatly appreciate any and all feedback and your comment on the packaging was noted. Please feel free to email any photos to us for our references. We are also very sorry that some of the petals were dislodged. If you need any new ones sending or advise on how to amend them, please let us know.

“Really lovely flowers. Would definitely recommend this site,”

Helpful Report

Hi Karen, Thank you for your kind review! We appreciate you taking the time to leave some words. If it isn't too much to ask, how could we bump it up to a 5/5 for you? We are always looking to be better.

“Really nice garlands …. Ivy leaves are realistic, would have been nice if the stems were bendy, but that’s me being picky. Prompt delivery and very good quality! Thank you.”

Helpful Report

Hi Christine, That's a great review! Thank you for being honest too. If you carefully apply a little bit of hot water to the stems they should bend a bit easier.

“After a shaky star with communication, Just Artificial replied and delivered my goods impeccably. The packaging was secure and ensured there was no damage. Will definitely purchase again”

Helpful Report

“Hanging baskets are very pretty but I would liked to have seen them filled a little more. Having g said that the service received was excellent, and delivery was very fast.”

Helpful Report

Hi Yvonne, Thank you for your review! We're glad you like your baskets and we'll bear in mind the fullness of them for the future.

“Just what I wanted, need an IVY to drape over an edge to give an effect.”

Helpful Report

That's great to hear, Gillian! We're glad you're satisfied with your ivy bush trail.

“I would have given 5 stars, because the flowers were very good and came very quickly, but when the package arrived it was obvious that it would have cost the same to post one as it would a dozen. Sadly, though, as I increased the quantity I wanted to buy, up went the P&P. I know this charge covers the labour involved in selecting the flowers but it seemed rather excessive.”

Helpful Report

Hello Margaret. Thank you for your honest and pleasant review. I can appreciate your comments regarding the P+P. Unfortunately, as a small business, we have to use couriers that charge by weight and with adding extra items we do have to charge a little bit more. We are however very pleased to hear you are happy with the flowers and delivery speed!

“Very pretty, I like the stones and moss effect. Sits nicely on the raspberry coloured drawers in the hall.”

Helpful Report

Thanks, June for taking a moment to leave us a positive review. It's great to hear you're happy with your order. We wish you all the best.

“All received in good condition. Very pleased”

Helpful Report

Hi William, Thank you for leaving a review! We're glad to hear your order arrived safe and well. We wish you all the best and hope your hanging basket lasts for many years!

“Beautiful artificial flowers with a good range of colours and styles.Would recommend flowers much better than I have seen anywhere else. Also very quick delivery.”

Helpful Report

Hi Sarah, Thanks for leaving that great review! We like to think we provide a wide range of options so to see that reflected proves we're doing something right! We're proud to offer you the best artificial flowers, and are glad your delivery was swift!

“Loved the orchid in a little pot which I purchased for our bathroom where all else dies! Great colour and very realistic. Went back on the website to order similar for my sister's upcoming birthday but sadly no more orchids in pots to be seen. One thing to be wary of when opening the parcel - thousands of tiny polystyrene (non-environmentally friendly) balls that went absolutely everywhere. I had to pick them out of the orchid's crevices with tweezers!”

Helpful Report

“The three poesies of tea roses were delightful, the size and colour were accurate. Unfortunately it took from 24/9 to 4/10 for the parcel to arrive, after several calls to carrier Hermes.This was NOT three day delivery,actually coming one hour latter than delivery slot.Arggg!”

Helpful Report

“Pretty please overall for the price paid see picture!”

Helpful Report

“Easy to use site, good quality products and well packaged.”

Helpful Report

“Bought on behalf of my mother in law. She is very happy with the three hanging baskets. They are really lovely quality however I think quite expensive hence the four stars. The order arrived quicker than expected and the items were packaged well. All in all a good buying experience.”

Helpful Report

“Beautiful pot of flowers only reason for giving it 4 stars was it was a bit long for delivery or it would have been 5”

Helpful Report

“Two items purchased (bush and trailing ivy) which are now in pots on top of a dresser. Look quite realistic, seem good quality, and easily bendable into more natural shapes. Quite happy with my purchases.”

Helpful Report

“Very pleased with the product purchased, but feel the postage costs and delivery time let them down.”

Helpful Report

“The article I ordered before Christmas didn’t arrive as expected although delivery was prompt. However overall the item was very good value and Just Artifical resolved the problem soon after Christmas. I’m very happy with my purchase and would recommend them to friends.”

Helpful Report

“I am absolutely happy with the service I had few complications and the customer service handled it well. I absolutely appreciate how everything was handled very professionally. Thanks again”

Helpful Report

Just Artificial Group Ltd is rated 4.3 based on 1,224 reviews