Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 37,685 Reviews

95 %

of reviewers recommend Facetheory

4.7

Based on 37,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi ... thank u so much I got my products.. n it was very nicely packed ..love the packaging. Also the size of products r v decent . Thank u so much ...”

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Posted 5 years ago

“I like it only used once.”

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Posted 5 years ago

“Can't really give a genuine review as not used it for long enough to notice a difference. Quick delivery and product feels nice. You don't need to use to much as goes along way.”

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Posted 5 years ago

“I was super excited to try this product out but have still not received anything. It has been I think two weeks or so.”

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Posted 5 years ago

“I bought this product for deep holes left in my face from black heads. The product is quite thick you only need half a pump on your face in the morning anymore and your face will look greasy all day. I have been using it for 2 weeks and have seen very little improvement if any. HOWEVER my 8 year old daughter was attacked by a dog just under a year ago witch left her with some scars over her face and within a week of use the scars were much smoother and less red and less noticeable. For the price I think it's definitely worth a try and I'm going to continue with it for another month and see if mine improve anymore.”

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Posted 5 years ago

“Das Produkt (Augencreme) ist wirklich gut, aber es hat lange gedauert, bis es angekommen ist. Das Geld wurde aber sofort per PayPal überwiesen.”

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(Deutsch) - Posted 5 years ago

“Products use natural ingredients but I don’t think they work well on darker skin.”

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Posted 5 years ago

“I have been using these products for a week and it has burnt my face and made me have an even bigger breakout than I originally had. The cleanser stings my face (not in a good way) feels very chemically on your face. The moisturiser is fab but does make my face feel greasy after a couple of hours. The serum I bought I haven’t seen any change as of yet”

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Posted 5 years ago

“The radiant eye cream and the regenerating moisturizer are quite thick in texture and my skin does not absorb them. I do struggle to apply the creams as they do not sit on my skin and I am not sure if this is normal or not. I have to tap my face many times and do many circular movements until I manage to get the creams in my skin. So I am not sure if I would see any good results as the creams might not be absorbed by my skin.”

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Posted 5 years ago

“I ordered some products on 4/12/20 on the 13th it said it was shipped and i still haven’t gotten it yet but it’s close. Other than that i haven’t gotten to try the products yet but I’m hopeful they will work !”

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Posted 5 years ago

“I have recently purchased the night cream. I feel this is more like a moisturiser type consistency rather than a thicker night cream. Although it goes on easily and feels very nice I would prefer a thicker consistency in a night cream.”

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Posted 5 years ago

“I have still not received my set. I understand these are pressing times but I haven't got an update even of where it is.”

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Posted 5 years ago

Sorry to hear Kate, someone will contact you today with an order update and tracking code for you. Jamie

Posted 5 years ago

“I didn't receive the products yet. I ordered it a week ago. I know that my order is in one of the delivery center. I will wait a bit longer. I really hope that this will help me to fight my acnee.”

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Posted 5 years ago

“I haven't received my two orders one for me and my mom.”

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Posted 5 years ago

“Das Retin-C Narbenbehandlungs-Öl hat meiner Haut leider nichts gutes getan. Getestet habe ich es für 4 Wochen. Ich habe leider mehr Unreinheiten bekommen, obwohl ich nur minimale Mengen verwendete. Vielleicht liegt es daran, dass ich großporige und ölige Haut habe, allerdings habe ich mit einigen Ölen bei meinem Hauttyp bereits sehr gute Erfahrungen gemacht. Leider war das Öl sehr teuer, daher bin ich eher unzufrieden. Ich kann mir aber vorstellen, dass dieses Öl für trockene oder normale Hauttypen gut geeignet ist!”

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(Deutsch) - Posted 5 years ago

“Ich benutze die Creme seit ungefähr einer Woche und muss zugeben, dass diese leider nicht die erwünschte Wirkung erzielt hat. Zuerst habe ich sie für meinen Rücken verwendet, um Aknenarben und Akne zu verringern. Allerdings hat die Creme das Gegenteil erzielt, denn ich habe dadurch nur noch mehr Unreinheiten und Pickel bekommen, also habe ich sie nicht mehr für meinen Rücken verwendet. Allerdings habe ich leichte Verbesserungen an meinen Beinen bemerkt. Die kleinen Rasurpickel und eingewachsenen Haare haben sich etwas verringert.”

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(Deutsch) - Posted 5 years ago

“I got the products as expected and been using them for about a week. I don’t really see a lot of changes happening so far, that‘s why 3 stars. Maybe the products will reveal their effect if I use them a little longer. I do like the consistency and the feeling on my face. What different product would you recommend on unclear skin with acne? Thanks for the service”

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(Deutsch) - Posted 5 years ago

“Love the products. Unfortunately, very poor customer care. I have never received a full reply to my inquiry. My delivery did not arrive, and no explanation was provided. No empathy at all. Disappointing.”

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Posted 5 years ago

“the products are very sticky and make my face shine too much”

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Posted 5 years ago

“One of my items was missing so I had to email to complain. Not great for my first impression (first order) but they sent me a replacement which will hopefully arrive soon... I’ve not tried the products yet so can’t comment on them.”

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Posted 5 years ago

Facetheory is rated 4.7 based on 37,685 reviews