facetheory Reviews

Name: facetheory
Address: 20-22 Wenlock Road, London, London Borough of Hackney
Rating: 4.70

4.7 Rating 37,625 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 37,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

20-22 Wenlock Road,
London
London Borough of Hackney
N1 7GU

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facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was really excited to try it out but since using, my skin has gotten a bit worse :(”

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Posted 3 years ago

“J'ai fait une réaction allergique aux 3 produits achetés, et même effet quand réutilisés 1 mois après pour refaire un test. Je suis très déçue”

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Posted 3 years ago

“tempi di spedizione lunghissimi. ho ricevuto un solo prodotto dei 2 ordinati e pagati e l’assistenza ha risposto solo alla prima mail dicendo che non avevano il prodotto in magazzino (ma non sold out nel sito) dopodiché non hanno più risposto e ovviamente non mi hanno rimborsato/rispedito. non lo consiglio”

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Posted 3 years ago

“Une horreur. En une semaine, j’ai attrapé d’énormes boutons. Ma peau est encore plus grasse. Produits à la poubelle”

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Posted 3 years ago

“Not received product”

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Posted 3 years ago

“Très déçue de tous les produits que j’ai commandé qui m’ont rendu la peau encore plus rouge et encore plus grasse”

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Posted 3 years ago

“I brought these products as I had seen them many times and thought let's give them a go . Sadly I used them once and will not be using them again my face has had a huge flare up and has looked awful and rashy and patchy”

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Posted 3 years ago

Sorry to hear, do contact us at help@facetheory.com for a refund.

Posted 3 years ago

“Je n’ai pas reçu la commande cela fait plus d’un mois”

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Posted 3 years ago

“I haven’t received my order and it has been over a week now.”

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Posted 3 years ago

“Llevo más de 15 días esperando un pedido que no llega ni llegará. Cuando les escribes te dicen que han perdido tu pedido y vuelven a enviártelo y así en bucle porque se pierde y nunca llega a su destino. Me parece horrible esa presencia”

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Posted 3 years ago

“Haven’t deliver yet”

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Posted 3 years ago

“I developed some kind of burning rash all over my face that l ended up seeking for medical help.l don't know if my face skin will be back to normal again.”

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Posted 3 years ago

“Das was man im Video sieht ist quatsch. Ich nehme das jeden Tag und hat bis jetzt nix gebracht. Null Verbesserung der augenringe. Wieder nur abzocke”

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Posted 3 years ago

“I couldn’t even use this serum as it absolutely smelt disgusting. So can’t really review it properly. I’ve had to throw it away.”

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Posted 3 years ago

“Non ho ricevuto i prodotti comprati”

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Posted 3 years ago

“I have not received the product yet!”

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Posted 3 years ago

“Hi there, I have not yet recieved my product yet.”

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Posted 3 years ago

“i am using so many product from facetheory those are very good but this Magnitone Barefaced 2 Vibra Sonic is not taking charge only after 2 days and sometime doesn’t start.”

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Posted 3 years ago

“Sehr geehrte Damen und Herren, Ich wollte die BHA-Peeling-Serum S3 zurückschicken, dass kommt nicht gut bei meinem haut vor. Das war nicht die Ergebnisse dass ich erwarten habe”

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Posted 3 years ago

“Заказ был отправлен назад, но деньги никто не возместил”

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Posted 3 years ago

facetheory is rated 4.7 based on 37,625 reviews