facetheory Reviews

Name: facetheory
Address: 145-147 St John Street, London
Rating: 4.71

4.7 Rating 36,569 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 36,569 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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facetheory 5 star review on 14th June 2024

929

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm breaking out badly from the products and I've been using it for the past 16 days now, is it normal as I have transitioned to this product?”

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Posted 7 months ago

“Livraison rapide. Bon produits. Dommage qu'il n'y ai pas de notices en français avec les produits.”

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Posted 7 months ago

“Got the product about two weeks now, but started using it since a week. Honest I have been seeing a huge different on my face, will also order another one by first week of November. I do recommend everyone to try it out, my wife have also ordered.”

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Posted 7 months ago

“I got the Clarifying Cleanser C2 and while for the first 2-3 uses my skin felt dry and i had minor breakouts, after that it started clearing up. 1st week: used it once. 2nd week: used it twice, 3rd week: used it three times, 4th week: three times and after that went back to 2 times a week since my skin started clearing up, looking overall much healthier and pores smaller. Overall love it! Just give it time to work”

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Posted 7 months ago

“I’ve been Lumizela Azelaic Acid Serum A15 for around three weeks, I have very sensitive skin and have had no issues thus far - a small miracle. I like the texture of the product, the way it goes on and the after feel of which is little to none (I don’t like heavy creams.”

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Posted 7 months ago

“I only started using the brightening combination last week and already am seeing some promising and positive changes in my skin texture,ts becoming smooth.i hope the dark spots will fade wth time”

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Posted 8 months ago

“Bonjour j ai bien reçu le colis je suis en court d essaie”

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Posted 8 months ago

“Good quality products and efficient international shipping & delivery updates.”

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Posted 8 months ago

“En globalité, je suis satisfaite des produits commandés dans la routine choisie. Sur trois produits, je suis agréablement surprise et satisfaite par la creme et le serum, un peu moins par la crème nettoyante, mais majoritairement satisfaite !”

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Posted 8 months ago

“Very good shopping experience. Product reviews were very helpful. Shipped quickly. Tracking, especially on US end, was poor.”

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Posted 8 months ago

“Die Produkte haben mein allgemeines Hautbild verbessert, jedoch nicht nachhaltig meine Unreinheit bekämpft.”

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Posted 8 months ago

“Love the product however the lid of the bottle is black. I have to clean it daily with cotton wool before I can use”

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Posted 8 months ago

“Très bien mais cher et pas de code réduction pour la france”

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Posted 8 months ago

“I’ve been using the Vitamin C cleanser for nearly a year now and I just love it. It works very well for my sensitive but combined skin. I’ve also been using the Mandelibright Serum S7 for few months now and my sister told me my complexion looks more even and bright, so I got one for her as well 😊”

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Posted 8 months ago

“J'aime beaucoup la marque, Elle offre des produits avec des compositions saines et totalement transparentes.”

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Posted 8 months ago

“I purchased from the build a routine feature and got the vit c cleanser, moisturiser and lightly scented night face cream. This unfortunately made my skin very oily and I have broken it in lots of spots. I have had to stop using the products which is disappointing.”

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Posted 8 months ago

“Great products and impeccable customer service! 3 It's a shame though, there is only one delivery option to Poland, through the German and Polish postal service which is... not working. The delivery takes 2 weeks at least! And there are often additional issues with it.”

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Posted 8 months ago

“No adverse reaction. Only need a small amount so should last a while. Not sure about the smell but a great price if it works.”

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Posted 8 months ago

“It didn’t state that the item was coming from overseas. But I was very surprised how quick the item did arrive, less than 2 weeks.”

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Posted 8 months ago

“Very good product and I like the fact you have unscented version which helps prevent any reaction to my skin.”

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Posted 8 months ago

facetheory is rated 4.7 based on 36,569 reviews