Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,027 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using several facetheory products and found them all to be economical and my skin has responded really well to them. My favourite is the serums which at 68 has made a noticeable improvement to my face. I live in Australia and we get some very challenging weather which days out outt natyral moisture these products work at restoring that balance. Thank you Debbie I highly recommend facetheory”

Helpful Report

Posted 2 years ago

“Ottimi prodotti puntuali nella consegna”

Helpful Report

Posted 2 years ago

“Love all products I have tried so far. Their products have basically ended my acne and made me love my skin again! Would 100% recommend.”

Helpful Report

Posted 2 years ago

“I have been using a set from facetheory for a couple of years now and I had never had such a clean skin. I recommend the primer also, the foundation looks brighter and stays longer.”

Helpful Report

Posted 2 years ago

“Living in Germany with a cold weather and as an Asian, it is a struggle to find a good product that will have a good effect on my skin. I have been looking for a mosturizer that will not trigger my acne prone skin and the facetheory supergel moturizer have been a great help to me. I have been using it for a month now and i can say it is has a good result. Im not having any breakout and it is so light and it makes my skin mosturized. Im thinking of buying again and looking for your other product for my Acne scars.🙂”

Helpful Report

Posted 2 years ago

“Love their products! I use their toners, the night time cream and ocuwake eye cream, hand cream, exaglow serum. I’m happy with their line and its gentle never greasy. The night cream keeps my skin moisturized throughout the night without feeling heavy.”

Helpful Report

Posted 2 years ago

“Product has made me break out more”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“I’ve had acne problems since I was a teenager. High-performance, quality products at an affordable price. It’s the best company for me”

Helpful Report

Posted 2 years ago

“The cleanser is wonderful, it cleans the skin and keeps it moisturized too! I follow it with the porebright serum and moisturizer (both for oily skin). However, i do notice that few acne's been appearing on my jawline or cheeks. But the cleanser helps to keep the breakout under control. Love it”

Helpful Report

Posted 2 years ago

“I had some trouble finding my foundation shade, but their customer service is a 10-star, very responsive and helpful”

Helpful Report

Posted 2 years ago

“Very quick and efficient service. I ordered the day before and I had the product the very next day. The cleanser and toner I use are excellent and I wouldn’t order from anyone else.”

Helpful Report

Posted 2 years ago

“Fantastic service, excellent products and thanks for giving me back my confidence x”

Helpful Report

Posted 2 years ago

“I absolutely loved the products I've purchased however they are not budget friendly so I cannot afford Facetheory to be part of my skincare routine daily.”

Helpful Report

Posted 2 years ago

“I changed things up and decided to purchase Facetheory after my partner gave the products he had used a glowing recommendation. I found that the previous products I used were "good enough" but I hadn't noticed any changes or improvement in a long time and continually found that my jaw area was congested and bumpy. After 1 week using my new cleanser I saw an improvement in my skin congestion, and have now also replaced my moisturisers and serum with Facetheory products. Looking forward to seeing the continuing benefits.”

Helpful Report

Posted 2 years ago

“De bons produits. Merci Facetheory”

Helpful Report

Posted 2 years ago

“I wasn't sure about ordering online without testing the colour, but using the colour match online first I got the perfect colour. Very impressed and happy with the coverage”

Helpful Report

Posted 2 years ago

“Simply works!”

Helpful Report

Posted 2 years ago

“I bought the clarifying cleanser, freshening face wash and the supergel moisturiser to use and these are some of the best facial products I have bought. My skin is normally so sensitive and reacts badly to many things and very oily but with these facetheory products, I've had no reaction and my skin is less oily which is a big bonus and so far I'm happy.”

Helpful Report

Posted 2 years ago

“azienda seria e attenta all'inci . spedizione veloce , rapporto prezzo qualita' super conveniente”

Helpful Report

Posted 2 years ago

“Thank you for Giving me chance to write a review. The products were good however don’t suit my skin. They made my skin feel more dry. I hope you guys do better and good luck.”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,027 reviews