Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,401 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the colours and the new LED lights - adds a touch of colour to any room in my humble opinion. I had a mixup with my online order and the team sorted it out straight away, am mightily impressed with both their products and customer service.”

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Posted 5 months ago

“Excellent quality of product beautifully packed, very professional looking in every respect.”

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Posted 5 months ago

“Delivery worked well and on time. The lights themselves are excellent. I would have prefered the length of wire between each light to be longer. Just pleased however for the cotton ball lights to be back working again.”

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Posted 6 months ago

“This is the fourth purchase. Fifth if you include a gift for a friend. These lights are perfect to lift a room and especially as the colours can be chosen to complement walls, furnishings etc. Will be back one day for more.”

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Posted 6 months ago

“Had a small issue and it was resolved immeditaely, no questions asked. Just brilliant service.”

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Posted 6 months ago

“Excellent service. Good product - bit fiddly but worth the effort!”

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Posted 6 months ago

“Ordered one day and it arrived the next. Fast! Also it was easy to assemble and the packaging is as beautiful as the lights. Highly recommended for an ambient glow somewhere in your life.”

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Posted 6 months ago

“Great product and amazing customer service in every respect! 😊”

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Posted 6 months ago

“Absolutely delighted with my purchase. I have the desired effect i was looking for. Will be stooping by again for something christmassy soon!!”

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Posted 6 months ago

“Lovely products easy to assemble and quick speedy delivery thank you”

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Posted 6 months ago

“Really pretty lights so pleased with them!”

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Posted 7 months ago

“Absolutely love my lights, they look so beautiful up and being able to select the colours was amazing, as I was able to create my preferred colour scheme, and the quality is amazing”

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Posted 7 months ago

“Finally decided to extend our festoon lights in our small garden and really please that I did! They match the originals perfectly and were delivered super fast!”

Cable and Cotton 5 star review on 16th July 2025

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Posted 7 months ago

“I’m always delighted to receive my cable and cotton order. I often give vouchers as gifts. Everyone loves them. I get the custom colors to coordinate with the room decor. Brilliant product.”

Cable and Cotton 5 star review on 14th July 2025

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Posted 7 months ago

“Beautiful lights and fast delivery.”

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Posted 7 months ago

“I love these lights… I have 5 in total !”

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Posted 7 months ago

“Lovely item, swift shipping, delighted with lights”

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Posted 7 months ago

“Amazing product and service. I accidentally ordered twice. They were quick to notice and messaged to see if this was a mistake. Refund for duplicate ordered done straight away. Would definitely use again”

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Posted 7 months ago

“Always great service, lovely product”

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Posted 7 months ago

“A Great service delivered by a very friendly, professional company, ordering is very straightforward, Maybe a look at the website to show photos of spare cables etc as some people find it a bit confusing!!!!”

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Posted 8 months ago

Cable and Cotton is rated 4.8 based on 3,401 reviews