Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my festive garland. I chose silver, gold and green and it looks fab on my mantle piece. I've also ordered a second set for after Christmas, as they really give the living room a cosy feel.”

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Posted 7 years ago

“I love the beautiful lights and great service. Thank you”

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Posted 7 years ago

“They look fantastic - and very easy to assemble. Thank you :)”

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Posted 7 years ago

“good helpful service as always. Always quick to address any concerns”

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Posted 7 years ago

Hi Ann Thanks for your feedback. Sorry you're not completely happy with your new LED Cable & Cotton lights. We designed the LED lights ourselves specifically for our cotton ball mini lampshades rather than buy off-the-peg LED lights. In so doing, we actually colour balanced the LED light temperature as close to the original incandescent lights as possible. i.e. more yellow than bright white. This was laboratory tested. My apologies if there is a perceived difference between our old lights and our new LED lights. We have switched completely to our new LED lights and, whilst we are selling spares for our older incandescent lights, we are not selling them as strings. My apologies again if you are not completely satisfied with the Cable & Cotton LED lights. If you would like to return the light set for a full refund please email Kate at hello@cableandcotton.com and she will arrange this for you. Many thanks and best regards - Anthony

Posted 7 years ago

“Easy to put together and lovely colours. Displayed on a shelf, looks fab.”

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Posted 7 years ago

“Excellent product and fantastic customer service”

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Posted 7 years ago

“Prompt and helpful response to an enquiry and likewise prompt despatcha and receipt of an order. I love my new lights - I changed out some colours to match new decor and needed an led light string as old bulbs had died! Thank you.”

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Posted 7 years ago

“Ordered what I wanted came really quickly”

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Posted 7 years ago

“Love love love 😍”

Cable and Cotton 5 star review on 2nd December 2017

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Posted 7 years ago

“Bought as a present. The ordering and delivery were excellent.”

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Posted 7 years ago

“Beautiful lights. Great speedy service.”

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Posted 7 years ago

“Kate was really helpful in explaining the new lights and getting extras too me that were firstly forgotten and then needed. High Five!”

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Posted 7 years ago

Dear Sarah, This was a lovely post to find in my in-box today! Thank you for your kind words and your incredible patience... Enjoy your lovely lights! Yours warmly, Kate

Posted 7 years ago

“Fast delivery and great product. Have brought several of these in the past, last set had a few problems but was sorted quickly and kindly by yourselves!”

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Posted 7 years ago

“What a fabulous idea I was so pleased with my lights I have put them up already ...I love them thank you very much ...”

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Posted 7 years ago

“Gorgeous lights that arrived quickly xx”

Cable and Cotton 5 star review on 29th November 2017

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Posted 7 years ago

“Great lights, great service. Just ordered some spare bulbs, they were with me quickly and worked perfectly.”

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Posted 7 years ago

“Love the string lights. They brighten any room and corner. May have to get another set ❤️”

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Posted 7 years ago

“Very fast and efficient service and a lovely product. The new LED bulbs are a great improvement.”

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Posted 7 years ago

“Quality product, excellently wrapped and presented. Thank you.”

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Posted 7 years ago

“Lovely product and great value.”

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Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews