Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love!!! Thank you 😊”

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Posted 7 years ago

“Gorgeous unusual product to light up our home!”

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Posted 7 years ago

“Easy to order, colours true to the picture on line and prompt delivery.”

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Posted 7 years ago

“The lights arrived promptly and in excellent condition. It was great fun putting them together, and they now look fantastic placed inside a glass vase. Thanks very much!”

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Posted 7 years ago

“It took me a little while to work out how to assemble the lights, but they are now hanging up and look fantastic! I wanted something a bit different to the usual fairy lights and these are perfect. Very happy.”

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Posted 7 years ago

“I love your lights! At the end of a long day at work, as soon as I put your lights on, the long day is soon forgotten and calmness is restored! Thank you”

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Posted 7 years ago

“Lovely product and easy to set up. The colour is gorgeous. Would highly recommend. Thank you.”

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Posted 7 years ago

“Excellent service, very friendly and helpful folk! Our order arrived on time and exactly as described. We will be ordering again in the near future.”

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Posted 7 years ago

Hi Jane. Uh oh, that's not good. We need to get this sorted out asap. Xmas season is upon us and what is Xmas without Cable & Cotton fairy lights? Dark, gloomy, cold and sad I would suggest. Please can you get in touch with Kate on hello@cableandcotton.com (if you haven't already done so) and she will be able to bring some renewed Cable & Cotton light into your life. Looking forward to getting this issue fixed. All the best - Anthony

Posted 7 years ago

“Really love these for the playroom, had so many compliments from friends. And, the kids think they're super cool too.”

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Posted 7 years ago

“I love my Cable and Cotton Lights. I was most impressed that the order came in only four days. That was shipping to the United States. Yeah!”

Cable and Cotton 5 star review on 21st November 2017

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Posted 7 years ago

“I had been having ongoing problems with a set of lights I bought about a year ago. I already bought 2 sets of replacement bulbs but more than 10 were still out. I explained I wasn't happy about the longevity of the set. Within minutes of sending the email I received a response and the offer of a new LED string which should eradicate this problem. The LED string works fantastically. I have been very impressed by the rapid, friendly response and solution to the problem. Top marks Cable and Cotton.”

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Posted 7 years ago

Dear Bryony, Thank you so much for your lovely post and the fabulous photo! It is always 'delightful' to see how our customers customise their light sets!... Yours warmly, Kate

Posted 7 years ago

“Beautiful lights, arrived quickly with clear instructions and we'll packaged. They really finish my daughter's bedroom. I'll certainly be buying more in the future.”

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Posted 7 years ago

“Very good service.Delighted with lights they look fab. Will be recommending to friends,”

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Posted 7 years ago

“The lights look fabulous”

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Posted 7 years ago

“We decided to be brave and order a bright three-colour set to replace a plain ivory set from another organisation that had failed. So far we are delighted with the new ones. The 2m from plug to first ball is just about long enough and they give out a very cheerful light.”

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Posted 7 years ago

Dear Gillian, Thank you for your lovely post and fabulous photo - we always really enjoy seeing how people display their Cable and Cotton lights! They give a lovely glow on a dark winter's night, don't they? I hope you enjoy them throughout the year. Yours warmly, Kate

Posted 7 years ago

“Beautiful product. The mix and match feature is just my dream! I sit playing with the design tool for ages! Working towards having a batch of interchangeable balls to suit my mood!”

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Posted 7 years ago

“Item exactly as described. Arrived promply. Good quality.”

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Posted 7 years ago

“Love the way you can change the background colour to similar of your room to see what they look like in-situ.”

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Posted 7 years ago

“These lights look great and very happy to recommend to anyone. Enjoy!”

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Posted 7 years ago

“Great lights, look fab and really stand out, had a problem with one set I ordered and was dealt with quickly and efficiently-very happy!”

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Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews