Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,330 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Cable & Cotton again, even at this particularly busy time of year, my questions were answered personally, speedily and helpfully AND of course the lights are fabulous!”

Helpful Report

Posted 6 years ago

Dear Anon, Very kind of you - thank you! Wishing you and your family (world-wide!) a wonderful Christmas and happy New Year! Yours warmly, Kate

Posted 6 years ago

“The original package did not arrive and seems to have been lost by Royal Mail, when I contacted Cable & Cotton they were extremely helpful and did not hesitate to send a replacement straight away, Excellent service and product.”

Helpful Report

Posted 6 years ago

Dear Pater, Thank you so much for your kind feedback - I just really hope the lovely light set you chose arrives this time, and in good time for the birthday girl too! Yours warmly, Kate

Posted 6 years ago

“Easy to assemble, love the combination of colours, something I will enjoy all year round.”

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Posted 6 years ago

“Super quick delivery!”

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Posted 6 years ago

“Arrived very safely packed and was really easy to put together! Excellent idea selling the materials to put it up too! It’s really transformed a dull dark little patch and I’m saving up to get more to put all over the house! ❤️ It!!”

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Posted 6 years ago

“Excellent service and great product”

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Posted 6 years ago

“Brilliant service”

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Posted 6 years ago

“Great service and lights look so good, have purchased 2 sets”

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Posted 6 years ago

“Love these lights, I've been meaning to treat myself for ages and have finally gone for it.”

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Posted 6 years ago

“A good product and well made”

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Posted 6 years ago

“Great product”

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Posted 6 years ago

“Great Lights, Great service!!”

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Posted 6 years ago

“Very professional.”

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Posted 6 years ago

“Speedy, swift delivery. Always a pleasure to deal with Kate. Our Cable and Cotton display in the shop, Daisy Days, is looking FANTASTIC!!”

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Posted 6 years ago

Dear Jill, How very kind of you! Thank you - and I am delighted your lovely shop is looking even lovelier with our lights! Yours warmly, Kate

Posted 6 years ago

“Really good quality, love them!”

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Posted 6 years ago

“Good service despite being late !”

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Posted 6 years ago

Dear Anon, That's very kind of you to say so; it can be disappointing when orders get delayed but thank you for your kindness and patience. Yours sincerely, Kate

Posted 6 years ago

“Fantastic lights, my new twins are fascinated by them. the wrong type of plug was posted out. But The mistake was corrected immediately, so cable and cotton get a 5.”

Helpful Report

Posted 6 years ago

Dear Lucy, That is very kind and generous of you given the circumstances so thank you for a 5 star review! How funny that your twins love them so much too! Yours warmly, Kate

Posted 6 years ago

“Gorgeous lights that look amazing on my fireplace!”

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Posted 6 years ago

“Been thinking about getting one of these for a while, couldn’t decide on colours Redecorated the lounge and brought a set to match. Great service, looks lovely, took a little while to put together but the instructions were great”

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Posted 6 years ago

Dear Valerie, Thank you so much for your kind and considerate post - I am delighted you love your new lights... Yours warmly, Kate

Posted 6 years ago

“Just purchased my 5th set of lights, I have them in a lantern, in a vase, strung from my bedroom ceiling and along a dresser, just waiting for my ‘Snow’ lights to arrive for along my banister for Christmas, love the new battery packs too, makes the lights even more versatile. LOVE LOVE LOVE your lights”

Helpful Report

Posted 6 years ago

Wow dear Julie, that is amazing - you may be one of our most enthusiastic light fans! I have 4 sets - so nearly there too... Delighted you love the lights so much and find such lovely creative ways to use them... Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,330 reviews