Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,330 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lights look great. Thank you.”

Helpful Report

Posted 6 years ago

“Oh wow was I so excited putting the lights together and seeing them lit up! I felt like a little girl at 50 years of age!”

Helpful Report

Posted 6 years ago

“Gorgeous lights. My little girl loves them and easy to assemble”

Helpful Report

Posted 6 years ago

“Love these lights. Everyone compliments me on them.”

Helpful Report

Posted 6 years ago

“Great product, well thought out and good quality. Not entirely convinced by the video showing assembly. Looked a bit like "the Chairman's daughter" with maybe not quite a full commitment to explaining the knack of installing the LED? Happy Christmas!”

Helpful Report

Posted 6 years ago

Dear Alan, Thank you for your kind feedback - it's nice to know that some customers to watch the video of dear Tannaz demonstrating how to thread the cotton balls onto the LED lights! I am so glad you like the product and wish you a very happy Christmas. Yours warmly, Kate

Posted 6 years ago

“So adorable switched on and off! I bought these for my daughters room. Loved that we could pick our own combination of colours. I had some help from the VERY lovely Kate that I emailed who gave me some advise before I bought them. Highly recommend. Can’t wait to buy some more for me! Thank you again 💓”

Helpful Report

Posted 6 years ago

Dear Kim, Thank you so much for your lovely cheery and enthusiastic post - mush appreciated at this busy (and rather dark!) time of year. I am delighted that the advice was helpful and that you and your daughter enjoy your lovely new light set. Wishing you a very happy Christmas! Yours warmly, Kate

Posted 6 years ago

“Love my lights. Quick delivery.”

Helpful Report

Posted 6 years ago

“We have ordered our string lights from cable and cotton since 2016. They are always used regardless of season. The service is excellent. An issue was quickly addressed even when an item I ordered did not arrive. It would be nice for cable and cotton to send me a string of 35 LED lights as a spare filament set I bought does not work when I tried to use it.”

Helpful Report

Posted 6 years ago

Thank you, dear Lal for your kind post and pic - I am so glad you like the new LED cable. Did the spare bulbs you bought for your spare filament bulb cable not work? Please email me directly if need be. Wishing you a lovely Christmas. Yours warmly, Kate

Posted 6 years ago

“This is the third string of lights I have brought for one room or another. Love them! Now sister in law has brought some!”

Helpful Report

Posted 6 years ago

“Love my lights! The packaging, everything about them was great! Easy to follow instructions too”

Helpful Report

Posted 6 years ago

“Love the Tutti Frutti lights. On the children's Christmas tree in the playroom - don’t know who loves them more!”

Helpful Report

Posted 6 years ago

“Lovely item, quickly dispatched and as expected - great 😀”

Helpful Report

Posted 6 years ago

“Utterly Brilliant”

Helpful Report

Posted 6 years ago

“Ordered lights for Christmas, they are fabulous, so festive! Just trying to decide which ones to order for our daughters bedroom. Excellent service, would definitely recommend”

Helpful Report

Posted 6 years ago

Thank you dear Emma, what a lovely review! I am delighted you love the lights so much - enjoy! Happy Christmas too! Yours warmly, Kate

Posted 6 years ago

“Lights arrived very quickly - lovely colours - didn’t disappoint! Thank you”

Helpful Report

Posted 6 years ago

“Love your lights! I’ve got two sets!”

Helpful Report

Posted 6 years ago

“Fantastic product & service”

Helpful Report

Posted 6 years ago

Thank you dear Kore for your lovely feedback - wishing you a very happy Christmas and New Year! Yours warmly, Kate

Posted 6 years ago

“Site worked well, very grateful for quick reply to question, all very friendly and helpful (and we like the product).”

Helpful Report

Posted 6 years ago

Thank you dear Michael, I am so glad we were able to help - and that you like the product too! Yours warmly, Kate

Posted 6 years ago

“I was so happy with my lights x”

Helpful Report

Posted 6 years ago

“Fab product. Fab customer service Fab delivery”

Helpful Report

Posted 6 years ago

Thank you dear Jayne, how kind! Have a lovely Christmas and New Year... Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,330 reviews