Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing lights and amazing service, I got a voucher as a Christmas gift and couldn’t wait to order, there is a lot of colours to choose from and its really easy to order, they arrived in a few days and look fab in my living room.”

Helpful Report

Posted 7 years ago

“I perhaps didn’t read the details when I bought them and expected the lights to come pre-fixed. However attaching them wasn’t an issue and was actually quite fun to decide the colour order with my daughter. She loves them and they’ve cheered up her room a treat!”

Helpful Report

Posted 7 years ago

Dear Anonymous, Thank you so much for taking the time to post - I am so glad you were able to assemble the balls yourself without any issues, and hope your daughter enjoyed the creative process too?! It does give you the freedom to change the design pattern of the balls. I am delighted your daughter loves the lights and bet they brighten up her bedroom! Wishing you both a very happy 2018. Yours warmly, Kate

Posted 7 years ago

“Great! Kate in customer services sorted a small problem swiftly & with a good result with customer care in mind. Love these products. Have been a customer for several years now.”

Helpful Report

Posted 7 years ago

Dear Carolyn, Thank you so much for your kind review - I am really glad I was able to help - and of course am delighted you love your lights so much! Wishing you a great 'over-lit' 2018! Yours warmly, Kate

Posted 7 years ago

“Really quick delivery, lovely product”

Helpful Report

Posted 7 years ago

“Very good prompt service. And the lights look very nice round my fireplace.”

Helpful Report

Posted 7 years ago

“Amazing colour range and quick delivery!!”

Cable and Cotton 5 star review on 5th January 2018

Helpful Report

Posted 7 years ago

Dear Evangeline, Thank you for taking the time to post your lovely photo of your C&C lights - they look gorgeous and very cosy especially at this time of year! I hope you enjoy them for many years to come. Yours warmly, Kate

Posted 7 years ago

“Fast delivery - excellent service - lights are fab - so much better than expected.”

Helpful Report

Posted 7 years ago

Dear Stuart, Thank you for your lovely post - I am so glad that the lights exceeded your expectations! They are very pretty and effective when lit up, and I do hope you enjoy them for a long time to come. Yours warmly, Kate

Posted 7 years ago

“Very speedy delivery of spare fuse and bulbs ,lights working!”

Helpful Report

Posted 7 years ago

“My spares order was delivered quickly and efficiently despite it being over the Christmas new year period. Thanks”

Helpful Report

Posted 7 years ago

“Received my order very promptly and love the new LEDs”

Helpful Report

Posted 7 years ago

“lovely colours and quality”

Helpful Report

Posted 7 years ago

“well made, well packaged for postage, easy to order online and quick delivery, can't ask for more than that!”

Helpful Report

Posted 7 years ago

“Good when sorting out a problem with an order really pleased with the result.”

Helpful Report

Posted 7 years ago

“Excellent service. We mistakenly ordered a dark set of cotton ball lights, but with the help of Kate in customer services, who sent us a replacement set by first class post in time for Christmas, we now have a lovely selection of paler colours adorning our hearth. Thank you.”

Helpful Report

Posted 7 years ago

Dear Gwen, Thank you again for such a lovely post - I am delighted you got them in good time for the festive season and that you love the new colours you chose! Yours warmly, Kate

Posted 7 years ago

“Excellent product and service. The lanterns are well made and look as nice switched off as they do on. Being able to select exactly which colours you'd like help create a unique style of your own!”

Helpful Report

Posted 7 years ago

“Excellent, quality product. Promptly delivered. Simple ordering process, with plenty of product choices.”

Helpful Report

Posted 7 years ago

“Perfect thank you”

Helpful Report

Posted 7 years ago

“Arrived quickly. Love the LED lights. Great to have a chain instead of a loop - much more versatile.”

Helpful Report

Posted 7 years ago

“Easy to deal with and prompt delivery”

Helpful Report

Posted 7 years ago

“Love the new led’s so easy to put up !”

Helpful Report

Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews