Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a custom colour selection from your shop and loved them so much I bought some more from your website. Love the fact that you can create your own colour selection. My lights make me so happy, thank you!!”

Helpful Report

Posted 7 years ago

Dear Sam, I am so glad you bought more after visiting our shop! They do get rather addictive (I have 4 sets in my home and there always seems to be room for one more!). I hope you have enjoyed your light sets over the festive period and continue to do so for a long time to come. Happy New Year! Yours warmly, Kate

Posted 7 years ago

“The team were really helpful sorting out an issue with the website pricing....Fabulous product, easy to put together and a beautiful glow from the string of lights”

Cable and Cotton 5 star review on 28th December 2017

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Posted 7 years ago

Dear Anonymous, Thank you so much for your kind post and photo - i am so glad we were able to be of help. Enjoy your lovely lights! Yours warmly, Kate

Posted 7 years ago

“Love my lights, they brighten up the dark days. Great company to deal with would definitely order again.”

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Posted 7 years ago

“Great choice of colours, lovely packaging. Look so good I am going to keep them on all year-not Just for Christmas.”

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Posted 7 years ago

“Love my baubles. Especially the new LED’s.”

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Posted 7 years ago

“I was really pleased with the colours I chose, they were great quality and packaged nicely. I bought them as a present and may well buy done for myself now, once I decide on colours.”

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Posted 7 years ago

“Delivery was quick and packaging was pretty (which is nice as I bought the lights as a gift). I bought the ‘choose your own colours’ lights and didn’t realise the light string wouldn’t be pre-assembled, but it’s actually quite good as the gift recipient can arrange them how she likes.”

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Posted 7 years ago

“Prompt service.”

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Posted 7 years ago

“All my family have cable and cotton lights now and some have gone to friends in Norway. They are a tiny enrichment in our lives. Let's hope the repair kit works.”

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Posted 7 years ago

“Thank you for my new LED light set, I had my last set for years and lots of bulbs blew this year, the new LED ones are amazing, and all glowing again - thank you for the discount for the new set. Have a wonderful christmas. Thank you again”

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Posted 7 years ago

“Love the lights as always and great customer service. Thank you”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“Beautiful product, good delivery, quality packaging and design- I’ll be ordering more”

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Posted 7 years ago

“I bought some lights from you after seeing them in someone’s house I’m really impressed with the quality and pleased”

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Posted 7 years ago

“The lights look amazing so classy. Different to anything available from High Street retailers”

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Posted 7 years ago

“Great quality balls and a great range of colours to pick from. This is my 2nd set and I’m already looking at the next set I would like! I always get asked where I got mine from and am more than happy to recommend Cable and Cotton”

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Posted 7 years ago

“love the idea of you doing a little dance when you get an order - hope you'll do an even longer one when you a top review. love the balls - they come out every year at Christmas and now we have the replacement bulbs they should go on longer”

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Posted 7 years ago

“Good service with signed for delivery, good to know that I can still get replacement bulbs for my four year old string of lights.”

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Posted 7 years ago

“I love the little lights. They bring joy to any home all year round. They make magnificent gifts.”

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Posted 7 years ago

“Fun website, order placed, speedy delivery, quality product, happy people, would definitely order again”

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Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews