Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,313 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th March 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and the goods were just as described. I've replaced a string of filament lights which we have had for several years and which had begun to fail with a string of LEDs while keeping the original cotton balls so that should now keep them going for a good few years.”

Helpful Report

Posted 3 months ago

“Ordered and received. No fuss!”

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Posted 3 months ago

“Overall, I have been very happy with the ordering process, quick despatch and received my lights quickly and efficiently. Really happy with them. Contacted the company with a minor issue which was resolved spontaneously. Cannot recommend the company highly enough. Thank you from a very happy customer 😁”

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Posted 3 months ago

“Arrived in good time and very well packaged. Great quality lights and fun putting the balls in place. Look great both lit and not. Very pleased and will likely get another set soon.”

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Posted 4 months ago

“Beautiful colours, easy ordering and quick delivery”

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Posted 4 months ago

“I've just repainted the kitchen and I needed some replacement balls to match the new colours and they arrived really quickly”

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Posted 4 months ago

“After years of good service my old light string stopped working, so I ordered a replacement from Cable and Cotton. When they arrived I realised the lights were a different shape and wouldn't fit on the old cotton balls so, before I realised I could just cut bigger holes in the lights, I went ahead and ordered a new set of covers. I contacted Cable and Cotton straight away and got a swift reply to say they'd cancel the order for me. Brilliant customer service (thanks, Sharif!) and it's lovely to have my old lights back up. Would highly recommend, they add a real warmth to any room.”

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Posted 4 months ago

“Exactly what we wanted and very which delivery”

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Posted 4 months ago

“Really lovely lights! Such an easy process to choose your own colours and put together, which came super speedy. Look really beautiful up in our house. Very pleased with this product. Would definitely buy again”

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Posted 5 months ago

“Easy to assemble lights and I love them. I also bout the timer which is a huge help if you forget to turn them off.”

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Posted 5 months ago

“Great to be able to pick our perfect colours! Excellent service and quick delivery 🚚”

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Posted 5 months ago

“Very efficient service. We've had 2 x35 strings with light bulbs for many many years but no longer working even with replacement bulbs. The new LEDs are v easy to pop in,though the lighting effect is slightly different (using LEDs in our original C&C light shades) . Getting used to it”

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Posted 5 months ago

“Really good quality, well made and easy to put together!”

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Posted 5 months ago

“I love my new lights. They are well worth every penny.”

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Posted 5 months ago

“Excellent customer service, high quality product and I ❤️ being able to pick own colours.”

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Posted 5 months ago

“Fantastic service and quick delivery. Well done!”

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Posted 5 months ago

“Bought replacement balls as our daughter is getting older. They were really easy to change and look amazing 🤩”

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Posted 5 months ago

“Such a lovely product and very easy to order. Arrived quickly well packaged.”

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Posted 5 months ago

“We have had your lights before and they are brilliant. Wanted a new set for next xmas to go around our garland”

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Posted 5 months ago

“Love the colours and lighting - look good and feel good”

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Posted 5 months ago

Cable and Cotton is rated 4.8 based on 3,313 reviews