Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.65

4.7 Rating 3,732 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apparently shipped 1st May, 2nd class. Haven't had the delivery yet”

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Posted 5 years ago

“Sorry but I ordered on the 26th April and haven't got them yet so I'm a bit disappointed I have ordered from other suppliers and have received all. I seem to have got the review before my bearings!”

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Posted 5 years ago

Dear Martin Thank you for your order 52675 this was despatched 2nd class as per your request on the 27th April. We endeavour to process all orders as quickly as possible, however due to the increased demand for Royal Mail and courier services, deliveries are taking a little longer than usual. We would like to thank you for your patience during these difficult and unprecedented times. Kind Regards

Posted 5 years ago

“Ordering was easy but product not yet received. The delay might be down to COVID-19 related delivery congestion but I have not received any information about its progress. Most companies advise when an order has been dispatched. So I do not know what is happening.”

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Posted 5 years ago

Dear Stephen Thank you for your order 52440 this was despatched 2nd class as per your request on the 20th April. We endeavour to process all orders as quickly as possible, however due to the increased demand for Royal Mail and courier services, deliveries are taking a little longer than usual. We would like to thank you for your patience during these difficult and unprecedented times. Kind Regards

Posted 5 years ago

“Not got order yet?”

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Posted 5 years ago

Dear Peter Very sorry to hear this, will send this order out again for you Thanks Bearing King

Posted 5 years ago

“After giving ALL the part numbers, the wrong belt was sent. Awaiting for another one to come. When phone the gentleman on the phone was very apologetic and helpful. I know it's difficult times and you maybe sort staffed. Sorry for the 2stars.”

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Posted 5 years ago

“Misleading ad.”

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Posted 5 years ago

“Placed an order online for some bearings only to be told the next day they had a 16 week delay. I felt the website should say "arriving soon" or "contact us for eta"”

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Posted 5 years ago

“Ordered 20 of januari, still haven't received a thing. Annoying”

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Posted 5 years ago

Dear Laurens Firstly many thanks for your valued order, As your order despatch was standard post and not a tracked carrier please allow a little longer for your order to arrive Please keep us informed Kind Regards Bearing King Ltd

Posted 5 years ago

“Not impressed by delivery times. Ordered Loctite bearing fit 24 September, still not arrived 3 October.”

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Posted 5 years ago

“Emailed to ask if I could cancel the order as I placed it by mistake. A few days later I received an auto email saying order was being shipped. I emailed them again asking if they could stop it. Not had any response to either email”

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Posted 5 years ago

“The first bearing got send nice and fast but not the right bearing so after phoning and letting them know I was told the right bearings will be sent out. I’m still waiting nothing has turned up yet and this is a week later!”

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Posted 5 years ago

“Still awaiting delivery...……..”

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Posted 5 years ago

“website said in stock, ordered waited the 6 days for free delivery (no problem with 5 days delivery for free) however items never arrived. Followed up, apparently items not in stock after all, and still not in stock now. Cancelled order and wasted a week, not worth the attractive 'free' postage. Try Elsewhere.”

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Posted 6 years ago

“Ordered something what was in stock and it wasn't shipped for the whole week. Canceled order. Requested refund.”

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Posted 6 years ago

“After selecting next working day delivery the order amended itself to standard 5 day delivery due to a system error. What is the point of a 5 day delivery with something lie this??? If you need bearings you need them fast as the chances are the ones that you are replacing have failed! 6 days on and I still don't have them. I wish that I had driven the 7 miles and gone to my local stockist.”

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Posted 6 years ago

Hi Martyn Many thanks for your review, your points have been taken on board We don't have an error in our system but I will ask if our tech guys can sort out the shipping option which has now become an issue, long story short we had the first "shipping box option" put there for customers who wanted to cost up a potential order without having to enter all of their details, it's more like a quick shipping price check Re FREE 5 day delivery you'd be surprised how many customers choose this option, we'd loose orders if we didn't offer FREE shipping so we can't remove this I'm afraid Kind Regards Mark Director Bearing King Ltd

Posted 6 years ago

“normally very good , but ordered seals one week ago and they still have not arrived , we are a small business and rely on a fast service , I have a motorcycle on my bench awaiting a seal , Not a Happy Customer Motoscot”

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Posted 6 years ago

Hi Steve As per my apology to you yesterday once again very sorry for your order not getting to you in time, as explained another order has gone out yesterday on a next day carrier so you will receive today I'm not sure what's happened to the first lot as I can't track Royal Mail post Sorry Regards Mark

Posted 6 years ago

“Have a good range of bearings and oil seals at a good price But still haven’t got my order a week later. Gearbox is still it bits”

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Posted 6 years ago

“Still haven't received my last order. 43187 12/04/2019”

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Posted 6 years ago

“So I ordered "In Stock" bearing on a Saturday and paid extra for RM First Class delivery as I needed the bearings by Thursday lunchtime. Monday morning my order was "Dispatched". Wednesday afternoon I emailed BK asking to confirm the order had shipped. The following Monday morning still nothing, email again. Monday lunchtime DPD deliver the bearings. Turns out, from the paperwork inside the package, BK had simply ordered the bearings from the distributor the Monday after my order, they didn't have them in stock at all. The distributor shipped direct to me on the Wednesday but DPD took 'til Monday to deliver. I've still not heard from BK in reply to either email. Pretty poor service all round given "in stock" and "dispatched" notifications were complete lies. I'll not use BK again.”

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Posted 6 years ago

“still waiting for my order...”

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Posted 6 years ago

Bearing King is rated 4.7 based on 3,732 reviews