AccessDoctor Reviews

Name: AccessDoctor
Rating: 4.67

4.7 Rating 2,114 Reviews

92 %

of reviewers recommend AccessDoctor

4.7

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email

About AccessDoctor:

We are a UK Registered Online Pharmacy, we aim to make your pharmacy experience as simple as possible.

Our mission:

We are a group of UK trained Pharmacists, Doctors and Healthcare professionals, each with over 10 years experience in providing healthcare with ONE simple aim: Commitment to improve your wellbeing by providing, safe, convenient and confidential healthcare online.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Load of rubbish next day delivery never happened now they refuse to take them back NEVER AGAIN”

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“Last saturday i place the order.Today is friday,and i didnt receive nothing.So.....this company is 0.Just take the money and that's it.One star is more.They deserve 0000000 stars!!!!!!!!!”

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“Sent one thing i ordered and anoher thing was a refund still waiting 7 days still notbing not happy angry with them just be careful of this company stay away from them they email bavk but their phone number not recognised.”

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“The expiry date so close”

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“I'm still waiting for my product after a week”

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“I sent my order a week ago yesterday money taken nothing has arrived I needed it last week very sorry but I'm not very happy but I would still like my stuff”

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“I’d give zero if I could. Medicine never showed up. Don’t recommend at all.”

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“Still not received inhaler”

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“Advertised as next day delivery but arrived very late, called customer service about this who offered no help with this and was rude on the phone. Won’t be using access doctor again”

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“SCAM! Stay away! They make you wait about a week anyway, and then they pretend to have sent your parcel. They take advantage of people who are very ill. Despicable.”

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“There's no way to track your order, I reached out to 'customer service' on whatsapp with no reply. It was NOT 24 hour delivery, I stress do not order if you need the medication quickly, you'll probably be recovered by the time it arrives.”

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“Not happy with this on line company. Turned me down and took £5 out of my refund for doctors fees. Damn cheek!! They take your money then reject your meds and make you pay a fee. Scammers. Dont use!!! Said they paid partial refund but still not in my account!”

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“I didn't even receive my order”

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“I didn’t receive my product yet.”

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“Prescription delivered 4 days later than expected. Customer service promised a call back, did not happen. I had to call myself 3x and was told to wait for the post. Which is not helpful. No follow up care if service goes wrong. Would not recommend use in time of need. Had to go elsewhere for antibiotics as did not arrive in time and no help was given. Awful!”

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“Ordered antibiotics, site said next day delivery … well that didn’t happen! Trying to get hold of someone to talk to is impossible! Very disappointed should have just waited to get an appointment with the doctors would of had them by now . Should offer a service if you can’t really offer it! Say away if you really need the product .”

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“So, I just got a call from Access Doctor regarding my order for 100g of a cream. It's out of stock, so they're sending me 3 x 30g tubes instead. They will not agree to adjust my price. I tried to explain that I'm getting 10% less than what I paid for and being charged the same amount, but they said they can either send the 3 x 30g tubes or refund me. Since I need the medication urgently, I had to accept it, but I'm very unlikely to use this company again because they effectively raised the cost of my medication after I paid for it. The sale is a binding contract to supply me with 100g at the price advertised, and I'm being shorted with no price adjustment.”

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“Ordered medication Thursday expecting today but nothing has arrived!!”

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“Rubbish service, if I couldn’t give 0 stars I would.”

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“Item was never delivered, though showed Royal Mail tracking. I have had no luck trying to locate the item with Royal Mail, and Access Doctor just keep referring me to Royal Mail. Can't comment anything other than no on most of these pre set questions, as item simply never arrived. A really disappointing outcome.”

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AccessDoctor is rated 4.7 based on 2,114 reviews