AccessDoctor Reviews

Name: AccessDoctor
Rating: 4.67

4.7 Rating 2,114 Reviews

92 %

of reviewers recommend AccessDoctor

4.7

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email

About AccessDoctor:

We are a UK Registered Online Pharmacy, we aim to make your pharmacy experience as simple as possible.

Our mission:

We are a group of UK trained Pharmacists, Doctors and Healthcare professionals, each with over 10 years experience in providing healthcare with ONE simple aim: Commitment to improve your wellbeing by providing, safe, convenient and confidential healthcare online.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the customer service, the product arrived the next day as promised. Very reassuring that it is led by doctors unlike some other sites”

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“unbelievably fast delivery time. Easy to use website.”

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Dear Belinda, Thank you for your kind feedback. We’re glad you found the delivery unbelievably fast and the website easy to use. Kind regards, Team AccessDoctor

““My order has not been delivered even tho I received an email saying it has, I also have not received a Royal Mail tracking number Looks like a scam to me and the phone number also goes to an answerphone”

Helpful Report

Dear customer, I’m sorry you feel that way and for the frustration you’ve experienced. If you haven’t already, please contact our support team with your order number on admin@accessdoctor.co.uk so we can look into your case and assist you further. Kind regards, Team AccessDoctor

“Highly recommend this place to get what you need it’s fast and reliable communication is also great I had questions I emailed them and they got back to me quick and answered everything, very happy customer and will definitely buy again”

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Dear Lily, Thank you for your kind review. We’re glad you found AccessDoctor fast and reliable, and that our responses answered your questions. We appreciate your support and look forward to serving you again. Kind regards, Team AccessDoctor

“I will not be ordering from you again as my basket kept saying empty so kept having to add it. It eventually did it but now I have recieved my item alongside an item I didnt want or need but can't send it back. If I would have just got the item I wanted it would have been 5 stars”

Helpful Report

Dear customer, I’m sorry you’ve faced this frustration with the basket and receiving an item you didn’t want. If you haven’t already, please contact our support team with your order number so we can look into your case and assist you further. Kind regards, Team AccessDoctor

“Fantastic, received the next day, very easy”

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“My order has not been delivered even tho I received an email saying it has, I also have not received a Royal Mail tracking number”

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Dear customer, I’m sorry you’re experiencing this. If you haven’t already, please contact our support team with your order number at admin@accessdoctor.co.uk so we can look into your case and assist you further. Kind regards, Team AccessDoctor Liebe Grüße, Team AccessDoctor

“Thanks am now applying the medicine. This is quicker than using GP or Emergency. Excellent performance I will recommend this to my friends and family.”

Helpful Report

Dear Customer, Thank you for your kind feedback. We’re glad you found it quicker than using GP or Emergency and that you’re happy with the performance. We appreciate your recommendation to friends and family. Kind regards, Team AccessDoctor

“Excellent customer service, fast delivery and ever so grateful that a service as such is available especially with work commitments and unable to get to dentist.”

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“I was able to obtain the medication I needed in time, without delay or judgement. I highly recommend AccessDoctor 👍 they do the good work that others should do”

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Dear WinterRose, Thank you for your kind feedback. We’re glad you were able to obtain the medication in time without delay or judgement, and we appreciate your recommendation. Kind regards, Team AccessDoctor

“I ordered tablets and a spray only one item turned up and the other after they had confirmed what I was getting decided to change a spray to a tablet. Not what I ordered.”

Helpful Report

Dear Jason, I’m sorry you’ve experienced this frustration with your order and the item swap after confirmation. Sometimes our prescriber prescribes the most appropriate item based on your consultation. If you haven’t already, please contact our support team with your order number on admin@accessdoctor.co.uk so we can look into your case and assist you further. Kind regards, Team AccessDoctor

“Fast, efficient and discrete”

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Dear Claire, Thank you for your kind feedback. We’re glad the service felt fast, efficient and discreet. Kind regards, Team Access Doctor

Dear Claire, Thank you for your kind feedback. We’re glad you found it fast, efficient, and discreet. Kind regards, Team AccessDoctor

“Excellent services very quick and easy”

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Dear Farha, Thank you for your kind feedback. We’re glad you found the service quick and easy. Kind regards, Team AccessDoctor

“Great company used on and off for years. Great price for good brands. Customer service excellent”

Helpful Report

Dear T, Thank you for your kind feedback. We’re glad you’ve had a positive experience with us and value the service and customer support. Kind regards, Team AccessDoctor

“Fantastic and really quick and helpful service thank you”

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Dear Caroline, Thank you for your kind feedback. We’re glad you found the service fast and helpful. Kind regards, Team AccessDoctor

“A very professional prompt excellent service.👍👍👍”

Helpful Report

Hello, Thank you for your kind feedback. We’re glad you found the service professional and prompt. Kind regards, Team AccessDoctor

“Can’t fault the service.”

Helpful Report

Dear Customer, Thank you for your kind feedback. We’re glad you can’t fault the service. Kind regards, Team AccessDoctor

“Always a very quick and easy service.”

Helpful Report

Dear Customer, Thank you for your kind feedback. We’re glad you found the service quick and easy. Kind regards, Team AccessDoctor

“Happy with the turn around of medication. I have a pre paid perscription so cost of medication from the doctor is not an issue. Issue for me is getting hold of spare inhalers for holidays/lost ones etc. My doctor is reluctant to perscribe them. So ordering off Access Doctor fills this need even if costing the price of a few coffees. Happy to use them again.”