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AccessDoctor Reviews

4.7 Rating 1,581 Reviews

92 %

of reviewers recommend AccessDoctor

Company Reviews

Product Reviews

4.7

Based on 1,581 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About AccessDoctor:

We are a UK Registered Online Pharmacy, we aim to make your pharmacy experience as simple as possible.

Our mission:

We are a group of UK trained Pharmacists, Doctors and Healthcare professionals, each with over 10 years experience in providing healthcare with ONE simple aim: Commitment to improve your wellbeing by providing, safe, convenient and confidential healthcare online.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm going 3 stars only because the delivery was on time. The cream I ordered is not the same I choose and the life on the cream is not to long.”

“After the first hurdles in getting the treatment, which took quite sometimes, they promptly supplied with my order. I guess misunderstanding happens sometimes. But I am happy with the response”

“The approval by a pharmacist for my order was a little slow but otherwise a good service.”

“Only received half my order was informed I’d be refunded for the other but not received anything and no reply to my emails either”

“Hello, Easy to order , rapidly and discreetly dispatched, however I have only received 1 week supply and I have ordered and paid for 2 week supply ? Thank you”

“Product as described no problem there. Delivery was late despite paying for next day delivery. Still awaiting reply from customer services.”

“The reason why i have given only 3 stars is because of the delay in supplying the medication. It takes a day for a doctor to review your request, another day to dispense it and a third day to be delivered by Royal Mail. I have paid for 2nd day delivery but i didn’t receive the medication the second day. Don’t bother using Access doctor if your request is urgent. Royal mail will not leave the item at the door like Amazon, apparently needs signed for, so in my case after 5 days i still did not receive the item because i was working and now need to head over to royal mail to pick it up.”

“Quick initial response however medication delayed by a few days and not next day delivery as charged”

“Think it should state when ordering medicines that its next day delivery after its been reviewed and not when u place order as i waited 2 days for my pills . But other than that not bad service”

“Excellent, great service”

“I love Access Doctor, the only out point is the currier That they are using; is very disappointed me. I didn’t get my parcel because I wasn’t at home and normally all the currier leave the parcel outside my door or in the commune area, this time they have decided to bring my parcel to a Post office which is il only open from 8am to 10am, and unfortunately I’m working and I will need to wait until my next day off.”

“Not sure yet as I haven't received my mediation yet”

“I ordered a prescription for a water infection but it took 8 days to arrive and not 24hrs, not sure why or who is at fault, but a water infection needs to be felt with Quickly not over a week later, quite disappointed with the service.”

“Good service but did not make clear that orders are not processed over weekends following orders placed on Fridays and I had paid for next day delivery which did not happen resulting in delayed treatment”

“I was pleased to get my tablet s I could not wait to get an appointment with my doctor”

“Good that it can be accessed online but it took 5 days for them to be delivered which is too long.”

“Delivered one day later than advised. This kind of parcel needs to be progressed quickly.”

“Thank you for your amazing service, And I got same my enquire and easily to access to your website on google.”

“I’ve placed an order and payed for next day delivery and got it after 3 days, and it’s was during the week .”

“Slow to dispatch order even though paid for next day delivery before the cut off period.”

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AccessDoctor is rated 4.7 based on 1,581 reviews