Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

“Ordered software licence key, but supplier says out of stock.”

Posted 7 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team Thank you for your feedback,

Posted 7 months ago

“I did not receive confirmation that you received my order and an expected delivery date. The payment is showing on my pending transaction with my bank”

Helpful Report

Posted 7 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team Thank you for your feedback,

Posted 7 months ago

“Scam company. I ordered something for my wife. It was never delivered. There was an email address to contact the company direct. This email address did not exist. I complained twice to Wowcher. They didn't even bother to answer. Avoid at all costs.”

Helpful Report

Posted 7 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 7 months ago

“I still have not received my parcel”

Helpful Report

Posted 7 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 7 months ago

“Item hasn't arrived in the time stated it's been 18 days and still not here”

Helpful Report

Posted 7 months ago

Thank you for your review. I am sorry to hear that. I am afraid this Wowcher voucher was not redeemed in time and therefore no delivery was arranged. If the voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase, however I will refund credit to your Wowcher account as a gesture of goodwill. This is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 7 months ago

“What an appalling company.Cant talk to anyone if you have a problem.Finally after several days and issues offered option 1 which was credit plus £2.50(really,why would I risk purchasing from you again!)Option 2 refund but can take up to 10 days before it's back in my account!Are you serious!Appalling service all round,I will be deleting wowcher once I've got my money back!”

Helpful Report

Posted 7 months ago

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further. Kind regards Wowcher

Posted 7 months ago

“Could not open file sent by merchant and requested a full refund”

Helpful Report

Posted 7 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 7 months ago

“Very complicated ordering could not redeem my vouchers so order not gone through but will not refund disgraceful really”

Helpful Report

Posted 8 months ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 7 months ago

“I have still not received my order and would like the funds returned to my bank account as soon as possible, I have been contacting and still no reply, Regards Brigid Barnett”

Helpful Report

Posted 8 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team Thank you for your feedback,

Posted 8 months ago

“Disgusting customer service, no help when faced the issue, DO NOT RECOMMEND!!!!???????”

Helpful Report

Posted 8 months ago

Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher

Posted 8 months ago

“My grandaughter wanted a lego stitch and her mom found what she thought was fantastic deal on Wowcher as it was reduced from 49.99 to 18.99. Once ordered realised it wasn't what she has searched for but a cheap copy. Realising the mistake we tried to contact Wowcher to cancel the order. No contact details other than a WHATAPP mobile, an app that we don't use. In their customer service instructions it tells us to click NEED HELP? No such link. If no link then contact the MERCHANT directly. No contact details for the Merchant displayed. So basically a website selling 3rd party supplied goods with no proper customers service contact information or responsibility for issues with orders placed on their site. This contravenes UK government laws for distance selling that states: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty.”

Helpful Report

Posted 8 months ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 8 months ago

“Ordered and paid for x4 iPads o my for 1, contacted Wowcher several Times was completely ignored, contact the iPad provide who states they can not help as they just ship out order Wowcher sends them! So Wowcher charged and took payment for 4 iPads yet requested 1 be sent out, have wrote to Wowcher and yet have heard nothing bk!! Not like anyone can afford to lose ££ in these hard times!! Have contacted ombudsman re this incident! Really disappointed in Wowcher have used them for years always got a good bargain ( hence going bk time and time again) always recommend Wowcher to friends n family! Won’t be doing that again, really let me down”

Helpful Report

Posted 8 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 8 months ago

“The worst thing that can happen is that they do not return the money for canceling zakopow, they are constantly cheating. Contact the seller. The seller also lies and tells you to contact the biggest fraudster wowcher”

Helpful Report

Posted 8 months ago

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further. Kind regards Wowcher

Posted 8 months ago

“I have not received voucher”

Helpful Report

Posted 8 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team Thank you for your feedback

Posted 8 months ago

“Rose Hoover teams provided exceptional service in helping me recover my lost funds from these scam brokers. Their team was highly professional, knowledgeable, and efficient in tracking down my lost money. What stood out was their clear communication and commitment to resolving the issue quickly. They made a daunting process much easier, and their expertise gave me confidence throughout. If you’ve fallen victim to fraudulent brokers, Rose Hoover teams are a trustworthy resource to help you reclaim your money and also get compensated. If you are a victim of a scam kindly contact her via:: Email:: rosehoover 90 ( @ ) gmail . com. WhatsApp:: +1 ( 301 ) ...409... ....2753.......”

Helpful Report

Posted 9 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 9 months ago

“My experience is very poor. I was unable to purchase the correct activity ,and it has gone through twice due to pop ups blocking the page as I was on trying to pay. Which meant that the transaction went through twice . Plus the activity has changed from 90 min ,to 60min activity. I have tried to contact via whats app but I'm still waiting for a reply. So money has been taken twice and for the wrong activity.This is so frustrating ,why is there no contact number so I can speak to someone in customer service? I'm very upset and this hasn't been resolved yet.”

Helpful Report

Posted 9 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the reply. Many Thanks Wowcher Team

Posted 9 months ago

“I haven’t recieved this yet !!!”

Helpful Report

Posted 9 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team Thank you for your feedback

Posted 9 months ago

“Didn't want to buy the monthly subscription, would appreciate if you could reimburse me my money please. Thought I was buying a genuine product.”

Helpful Report

Posted 9 months ago

Thank you for your review. I am sorry to hear that. I am afraid this Wowcher voucher was not redeemed in time and therefore no delivery was arranged. If the voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase, however I will refund credit to your Wowcher account as a gesture of goodwill. This is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 9 months ago

“On the 4th of Oct l ordered an automatic bin l am still waiting for delivery can you sort this problem out the price was £41.00”

Helpful Report

Posted 9 months ago

Thank you for your review. I am sorry to hear that. I am afraid this Wowcher voucher was not redeemed in time and therefore no delivery was arranged. If the voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase, however I will refund credit to your Wowcher account as a gesture of goodwill. This is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 9 months ago

“(135) Medical spa in London, EnglandOpen Overview Services Reviews Photos By owner About Google review summary Reviews aren't verified 5 4 3 2 1 4.7 (135) Reviews All clinic38 laser hair removal24 results19 team14 +6 Sort by Most relevant Newest Highest Lowest A Yeung Local Guide·144 reviews·58 photos I purchased a pamper package of a facial and back scrub as a birthday gift for my partner. The communication to book the treatment was warm& helpful. I made the staff aware I was booking the treatment on the day of my partner birthday. …More Amy Zohra 3 reviews a week ago New I strongly recommend the Harley Medispa as undoubtedly the best customer service in London. Mariam made me feel at home and was most pleasant and professional. She made me feel at home immediately! Everyone at this clinic is amazing and professional. Devina Ramroch 3 reviews 2 months ago I am a regular client at Mayfair MediSpa. I am very impressed with the positive atmosphere every single time I go for laser treatment. …More Mayfair Medispa (owner) a month ago Thank you Devina ♥️ Lamya Sivadasan 1 review 2 days ago New I regret to say that I've been attempting to reach this clinic for the past couple of months, but they haven't responded to my voice messages, emails, or calls. I paid for a full treatment package in advance, and they have become …More Mayfair Medispa (owner) 2 days ago Dear Lamya, I am terribly sorry to hear about the issues you experienced with our booking system. You’ve been with us since September last year, and I can’t apologise enough for the communication hiccups in September. Unfortunately, two of my staff members were off sick, another senior therapist was on holiday, and front-of-house duties were in the hands of temporary staff, who likely missed completing the tasks assigned to them. I sincerely apologise for any inconvenience this caused. As a token of my appreciation for your continued loyalty, I would like to extend your membership by an additional 3 months, free of charge. To ensure this doesn’t happen again, we now have a dedicated 24/7 call center, so your call will never be missed: 03304 707 462. You can also reach us via text or WhatsApp on our clinic mobile: +44 7842 664 863. Once again, I truly appreciate your understanding and look forward to welcoming you back to the clinic. Best regards, Anna Mayfair MediSpa Book online A Yeung Local Guide·144 reviews·58 photos I purchased a pamper package of a facial and back scrub as a birthday gift for my partner. The communication to book the treatment was warm& helpful. I made the staff aware I was booking the treatment on the day of my partner birthday. On the day we arrived the hospitality was lovely and welcoming. My partners treatment took a long time, which I thought was great as it was a birthday gift. When he exited the treatment room areas of his face looked inflammed& I reassured him it would calm down as he had just had a facial. However, when we left his face burned& certain areas were irritated. Again, I tried to reassure him but he felt embarrassed to go anywhere or carry out the rest of the birthday i had planned for him. I contacted the staff who were responsive via WhatsApp & gave basic tips to help the inflammation go down. This did not work. His face was burning him. My partner had the facial 3weeks ago and has been left with scars on certain areas of his face. I am very disappointed and also upset for him, as it was a birthday gift from me to him. I give 2stars and not one because the staff were lovely, have offered another treatment because of the experience. Neither of us are confident to return here for a treatment. My partner did not have any issues when in the treatment room and enjoyed the treatment itself, although said he could not relax as there was too much noise outside the room he was being treated in. A disappointing experience/gift overall.”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. If you still need assistance, please do reach out via the contact section on your account. Many thanks, Wowcher Team

Posted 9 months ago

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