Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 40,585 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 3rd August 2025

3208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have to wait for an agent to process a refund to credit card?”

Helpful Report

Posted 1 year ago

“I ordered and paid for two compact phone chargers on 7/12/2023. Only one arrived yesterday and the retractable leads do not retract. Spent lots of time trying to find contact details but no response received . I want a full refund for faulty purchase and purchase not received”

Helpful Report

Posted 1 year ago

“Promise a 14 day refund but ignore you and you can't speak to anyone!! It's been 17 days and nothing. Appauling company.”

Helpful Report

Posted 1 year ago

“Missed voucher emails due to high rate of Wowcher adverts trying to sell other products. Have now missed redemption and extension dates and cannot get my money refunded. Will definitely not be using this site again or recommending it”

Helpful Report

Posted 1 year ago

“Everything was awful”

Helpful Report

Posted 1 year ago

“I payed £7.99 for my order to be delivered by today and still hasn’t arrived”

Helpful Report

Posted 1 year ago

“Customer service is horrendous . People should avoid purchasing from here . They are so unhelpful. I will never use them again . I purchased two of the same item in one purchase . Redeemed it . Only one turned up . Apparently I had two separate codes for one purchase of two items . So now it’s expired I have lost out on my sweatshirt and also my money . They won’t refund me”

Helpful Report

Posted 1 year ago

“Still waiting for a delivery. Was due 13th December. Also the other was late as well. This finenaly arrived.”

Helpful Report

Posted 1 year ago

“Lost over £100 thinking I was buying a bed that I had detailed delivery date. Transpired I had bought a voucher that expired. Be aware you can not do credit card charge back if yo think miss sold as vouches have no money value and because your buying a voucher you have little or no come back. I suspect this company makes a fortune out of misleading selling.”

Helpful Report

Posted 1 year ago

“bought 3 light up penguins for 14 pound which believe it or not is a lot of money to me and wowcher sent me 1 flat penguin on a plastic cover basically a picture they keep wasting my time asking for details they already have and I've already sent the item back I'm so disgusted with them I will never use them again the customer service is appalling stay away from these crooks”

Helpful Report

Posted 1 year ago

“I ordered a junior driving experience and it’s not redeemable it’s a scam and they can’t be bothered to contact me to sort this out. Instead they lied and said they had responded when they hadn’t! Scammers!!”

Helpful Report

Posted 1 year ago

“I have still not received my order for paw shaped dog bed!”

Helpful Report

Posted 1 year ago

I am sorry to hear about your complaint regarding our third-party merchant, please be aware this is a review platform for Wowcher and not for the complaints of a third party. Please contact the merchant directly to ensure the issue is resolved. Their details are on your voucher which can be found on your account. Many Thanks, Wowcher

Posted 1 year ago

“Never used Wowcher before and don’t understand why I have not received my item even though I’ve paid for it. Absolutely rubbish and won't use them ever again.”

Helpful Report

Posted 1 year ago

“Awfull service. Purchased apple watch on 6th December, redeemed voucher same day and paid for next day delivery. No watch deliverd and its the 12th of December. Sent 5 emails and several phone calls to Renew Electronics, but no response. Absolutely disgusting service.”

Helpful Report

Posted 1 year ago

“I have still not received my robot vacuum and it was supposed to be delivered on the 5/12 /23”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. The merchant can be contacted via the details on your voucher to provide further assistants. If you still need assistant, please do reach out via the contact section on your account. Kind regards Wowcher.

Posted 1 year ago

“Please don't order the Mystery travel deal! We did and were offered a flight from stansted Faro for 2 nights flying back to Gatwick!! When I queried this the girl was extremely unhelpful and only offered an upgrade to fly back to the stansted!! So the cost so far is £198 to wowcher, £58 to travelodeal for the 'upgrade' to fly back to the same airport! The deal is 2 nights room only so we have all our meals plus flying Ryanair with only basic laptop size luggage each. I am so not impressed”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. Please can you email us with your order number to cs@dealhelp.co.uk and we can look into this further for you. Kind regards Wowcher.

Posted 1 year ago

“Do not buy k18 50ml £9.99. It’s 100%fake. They do not refund you unless the items been damaged, counterfeit doesn’t count. You don’t know what in it as there’s no ingredients listed on the bottle. Very bad customer service from Wowcher they don’t look after you”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. Please can you send images of the item to us at cs@dealhelp.co.uk and we can look into this further for you. Kind regards Wowcher.

Posted 1 year ago

“Redemption process very confusing. I ordered a Christmas jumper that appeared to be at a good price until I did the redemption and found out it will not be delivered until 27/12 and I had to pay an extra £4.99 for delivery. I could have ordered the same jumper for cheaper on Amazon and with express delivery for next day!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher and this is advised on our website. If you still need assistant, please do reach out via the contact section on your account. Kind regards Wowcher.

Posted 1 year ago

“Ordered and Paid for items mid October and not received trying to contact someone but can't you owe me £60 pounds”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry to hear that. I am afraid this Wowcher/ Livingsocial voucher was not redeemed in time and therefore no delivery was arranged. If the voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase, however I will credit refund to your Wowcher/Livingsocial account as a gesture of goodwill, this is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 1 year ago

“I have had an issue a couple of times with Wowcher. I paid for extra for fast delivery and didn't get unt a week later. I contacted the merchant company and didn't get reply so contacted Wowcher and they email the merchant. I have to wait 3 days every time for a reply to my emails. No refunds have been made or resolved. Merchant said they will not refund full delivery payment just the extra I paid even tho I no longer need the item as it was over a week late! I also have to pay for return of something that was way to late lol is this a joke? Wowcher just say wait for merchant to reply... And they don't until I have to keep contacting Wowcher and then they email merchant and so on. It's now been nearly 4 weeks. Wowcher should be responsible for the merchant and help customer and then sort it out with merchant after!!!! As they can clearly see contact is being made but no results. It clearly says 14 refund no worries!!! I've had nothing but worry and headache over this. Also they show prices use to be very high showing us quality is excellent went they are not! Be careful everyone as it's Xmas and you don't want your money in limbo”

Helpful Report

Posted 1 year ago

Wowcher is rated 4.6 based on 40,585 reviews