Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 40,585 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 3rd August 2025

3208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Awful experience. Never again. I faced an issued with my voucher and emailed wowcher about it and DID NOT get any help. Even after weeks of exchanging emails, all I got was repetitive responses, even after explaining the issue clearly, all I received was the same response over and over again. It looks like my emails and clarifications are not being read, instead, Im just being given a copy/paste response and not getting anywhere. Never again.”

Helpful Report

Posted 1 year ago

“I sent for a set suitcases about October- November so I phoned them they said I didn’t receive them because of some voucher I didn’t no anything aboot a voucher so they told me to try using the voucher again stilled didn’t work then they told me I was using the wrong email so didn’t get them lost £80 bloody 🩸I’ve not got £80 to send for anymore I’ve used the same email for years but it was me that got it wrong I don’t think so WOWCHER”

Helpful Report

Posted 1 year ago

“First time using Wowcher bought a air fryer but a error code keeps popping up contacted Wowcher but as the error code disappears before we can get a photo to prove to Wowcher we have to pay for a courier to send the product back for Wowcher to check, absolutely ridiculous and poor customer service I will never use Wowcher again,if something sounds to good to be true it is, my advice would be never trust Wowcher”

Helpful Report

Posted 1 year ago

“At this moment I would say poor, as I cannot redeem my voucher. It only seems to let me do it if I agree to something that costs me £15 a mth. Money has come out of bank for item, so not happy. Never had this problem before.”

Helpful Report

Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. I can see you have since redeemed successfully, please allow up to 10 working days for standard delivery after redeeming. If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“Wowcher Order number - 45966244 Booked a holiday to Madrid with a stay in Manchester the night before to be close to Manchester airport. Prime holidays do not answer the phone or emails. Was told by Wowcher on October 27th they’d cancel and refund, had nothing. Emailed multiple times for a refund and have been ignored. We are over £480.69 out of pocket since the end of October and now due to a lack of refund have to take this to financial and business ombudsman service. Wowcher are scammers. They will take your money and refuse to refund you by using third party companies selling holidays that don’t exist!! Be aware - don’t use Wowcher!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. I can see your case has been passed over to the merchant, please allow up to 24/48 hours for their reply. Kind regards Wowcher.

Posted 1 year ago

“The heater was not delivered. The supplier informed me that there were issues with their deliveries. I do not believe that the heater was actually in stock or available. If Wocher are going to use 3rd parties they should ensure they are legitimate. I am awaiting my refund. Very poor service which now leaves me doubting Wocher's ability to provide goods as advertised.”

Helpful Report

Posted 1 year ago

“Minus 5 stars Usless company ,faceless people”

Helpful Report

Posted 1 year ago

“I ordered cases for a trip and paid for them but they didn’t arrive now I can’t contact the seller”

Helpful Report

Posted 1 year ago

“Couldnt log onto the sysytem to redeem the voucher”

Helpful Report

Posted 1 year ago

Thank you for your review. Please use the below, Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details and pay for the delivery, to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 1 year ago

“HORRENDOUS HARRASSING COMPANY BOMBARDING ME WITH EMAIL AND WONT STOP SENDING NOTIFICATIONS...BAD NEWS! STAY CLEAR”

Helpful Report

Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. To be removed from our mailing list, please email privacy@wowcher.co.uk If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“YOU MAKE IT TOO COMPLICATED TO REDEEM THE ORDER”

Helpful Report

Posted 1 year ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 1 year ago

“Absolute con this company. I baught a Wowcher for a mattress well over a month ago. Never received it, Wowcher customer services just send you the same emails round and round. They won't refund the Wowcher to my card only want to credit to my account and the delivery fee I paid (even tho on bank statements it says Wowcher) they won't even a tiny bit refund. Absolute scam of a company, they may sound cheep but I'm out of pocket with no item and a loop of emails that are all the same response.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry to hear of your comments. I can see the voucher has since been refunded, we are sorry this deal did not turn out as expected. Many Thanks Wowcher Team

Posted 1 year ago

“WOWCHER TRAVEL DAILY LIGHT ROBBERY!!! Wowcher do not response to complaints, and WhatsApp. They do not have contact number to speak to them it's an automated service you cannot personally speak to anyone. Do not purchase any travel Wowcher deals daylight robbery it is not a cheap deal. Don't be fooled! This is the first time using Wowcher Travel, It's been by far the worse experience, eye opening stressful and extremely worrying and not to mention how much it's actually costing. When you look at the whole cost and see you could have booked with big major company and have all these extra including, no stress, straight forward easy booking, receipt for payments you made, breakdown of what's included etc. It's acutally sickening to think you been totally robbed! (Do NOT book anything with TravelOdeal on Wowcher) I have not even gone away yet and I have so much worry and concerns. I actually don't want to go total runied through the experience of booking. A £69 Wowcher Travel Deal Wowcher £138 + X2 £4.99 per voucher fees Travelodeal £138 (stated this was for flying in and out one local airport. HOTEL Supplement charge £9 per person for 3 nights Baggage Cost £29.99 per person per flight for 10kg luggage Resort Transfer Travelodeal quoted £19 per person Total cost booking so far £463.92 how is this a £69 Deal So far holiday has cost £317.42 without adding out baggage. Add your airport and luggage soon bumps it up even more. Wowcher haven't responded despite raising a complaint”

Helpful Report

Posted 1 year ago

“Don’t bother wasting your money. You can’t speak to anyone. I can’t collect the voucher. What started as a surprise gift for my nethew has turned out to be a nightmare. Can I get hold of anyone ? No chance. It would be easier to contact the royal family. It’s all a scam. Stay away.”

Helpful Report

Posted 1 year ago

“I never ordered it, I am very unhappy with this and will be taking care further action p”

Helpful Report

Posted 1 year ago

“Not received the gaming chair despite paying 16.99 for delivery plus the company say they don’t have the details this is the 2 nd thing I have ordered and paid for and not had delivered( Pikachu soft things)”

Helpful Report

Posted 1 year ago

“My first experience of using Wowcher has been a disaster and I will not be using it again. Initial attempts to register failed but eventually worked. Attempts to purchase the deal I wanted then became a nightmare because the voucher code was invalid and getting answers and communicating with wowcher is made as difficult as possible. I will not be happy until I get my money back.”

Helpful Report

Posted 1 year ago

“Useless in every way possible, system lets me order 2things on same wowcher voucher, then only one arrives, pay extra for fast delivery takes 6 days longer, item not as shoen in pictures as supplied lights have to be stuck on & they are of very poor quality & dim.Not interested in faulty items supplier also same saying I had to pay postage costs for return, not bothered with returning as no doubt an excuse will arise not to refund me, items now have been binned. Thanks wowcher for wasting my money & time!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. Please can you send images of the item to us at cs@dealhelp.co.uk and we can look into this further for you. Kind regards Wowcher.

Posted 1 year ago

“I have just been informed that my refunded money from a previous purchase in August had a timeline and should've been used earlier than i did i December..... I have not heard anything so RIDICULOUS in these rules!!!!!! After speaking to multiple people via email. I was given the same standard reply...... Your credit balance and the expiry date of any credit was visible at any time by logging onto the site and viewing your “My Account” page. In this instance, you are not eligible for any refund or reapplication of the credit in line with our terms and conditions: https://www.wowcher.co.uk/page/e-commerceterms is this?..... MMMMMM I suppose its in the tinnnny small print that so hard to see!!@!@@ got u by the short and curlies!!!! as unless you know that there is a chance they will take it from you why would you check as there should not be an expiry date on your money!!!! And there is nothing we as consumers can do!!!! Except read the standard response that was sent in every Reply over 4 messages!! No help from customer service at all!! There should not be an EXPIRY on my money!!!!!! I should NOT be told as and when I should spend it.....its not like it was years it was only a few months. The company is just a bunch of robbers. Stick your company!!!! I will be using Groupon from now due to the ridiculous RULES and robbing antics. And I shall be informing my family and friends who also use WOWCHER to not bother!!. Absolutely shocking and disgusting service. And YES I'm upset 😡 absolute JOKE.”

Helpful Report

Posted 1 year ago

“Owed £266.99 refund ? Since October placed an order by mistake! Informed immediately and told I would be refunded. This has NOT happened. So no purchase received as order placed by mistake and no refund? Why?? £266.99 Will never use Wowcher . Have used them many times before .This is how a VIP customer is rewarded ???”

Helpful Report

Posted 1 year ago

Wowcher is rated 4.6 based on 40,585 reviews