Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 768 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very modern nice rug. Service and delivery was good. This was the second rug I have bought from Woven. Would buy again from this company. Only criticism is that I would have liked a confirmation of order as soon as I placed the order and paid for the rug , rather than some days later when delivery was under way .”

Helpful Report

Posted 4 years ago

“Ordered the Malmaison 5481 Gold Ivory. Took a few weeks to arrive as it was being imported from Belgium where it is made. This is to replace an identical one bought many years ago from Laura Ashley which we loved and were so glad to get a fresh replacement which also had the Laura Ashley label on it. Good quality, well made and timeless style. Would recommend. Also, when I called for a update on delivery I had a very courteous reply explaining the reason that it was not delivered straight away which was totally understandable. Would use Woven again and like their products which are just a bit different and fair value.”

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Posted 3 years ago

“Am really happy with my four Botanical cushions by Orla Kiely of which one was free in a promotion. I had to ring Woven as I was going abroad and worried that they would arrive whilst away, and they agreed to send them the day after I returned - which they did without any reminding. Would use Woven again for sure.”

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Posted 3 years ago

“I ordered a rug for my newly refurbished room, I had been a bit anxious about it not being quite like the photographs, but needn't have, because it looks great!.. Very pleased with the delivery service, notifications of arrival..”

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Posted 3 years ago

“Fantastic great rug looks great thanks”

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Posted 3 years ago

“Excellent quality rug. Really easy to order & navigate the website delivery when promised All process was 5* thank you”

Woven 5 star review on 15th December 2021

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Posted 3 years ago

“Great quality and perfect for our home, this was an additional purchase for us, so we now have Woven rugs in two rooms.”

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Posted 3 years ago

“My rug arrived quickly and I absolutely love it, the quality and warmth it gives my living room has made me so happy, trying to get rid of cool grey tones. Would definitely recommend 👌”

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Posted 3 years ago

“Good price. Well packaged”

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Posted 3 years ago

“Very good rug”

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Posted 3 years ago

“Arguto Multi 140x 200cm Rug . Took a bit of time to deliver , but was imported so hence the wait , Rug is well made Beautiful vibrant colours & very very soft to walk on , also a Fantastic price from Woven so would Highly recommend.”

Woven 5 star review on 7th December 2021

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Posted 3 years ago

“Extremely quick turnaround on delivery. Very pleased with the purchase”

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Posted 3 years ago

“Very impressed with the quick delivery of the rug and it was a great price in the sale.”

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Posted 3 years ago

“Perfect and great customer service”

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Posted 3 years ago

“Beautiful rug, brilliant price and great customer service. The rug was delivered promptly exactly when they said it would be. I would definitely buy from Woven again.”

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Posted 3 years ago

“Lovely rug and prompt delivery service - thanks Woven!”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Wonderful product! Delivery can within the time frame and before Christmas, so very pleased.”

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Posted 3 years ago

“Beautiful rug and a brilliant offer price the day I bought it.”

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Posted 3 years ago

“delighted with this rug it looks amazing and such great quality. Finishes the room off and gives warmth and interest Thanks, really greatr buy”

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Posted 3 years ago

Woven is rated 4.2 based on 768 reviews