Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product Good price Quick tunaround”

Helpful Report

Posted 8 years ago

“I Placed my order SO512419 three weeks ago, the confirmation came back wrong, so had to call and amend, it was also decided that my old logo would be used, from a previous order, not the updated one I sent with this order, apparently Katie in your office being over efficient!! Five days later I am told the stock I wanted was not available, so had to choose another, I have sent my logo several times now and not received a proof from the artwork department. I have made several calls and sent several emails, and no one is helping me, or contacting me to let me know what is happening,the worst service I have ever experienced anywhere and I will now be seeking legal advice, I paid for this and I have not received my goods.”

Helpful Report

Posted 8 years ago

“Ordered and paid via PayPal on 31/07/2017 for three items, also to be embroidered. Received email confirming order with instructions, that, if you have not received your proof (re embroidery art work) within 2 - 3 days please contact us, I contacted this company by telephone and was told, "You only made this order on Tuesday 1/8/17" I explained that actually I made the order on Monday the 31/07/17, the girl then promised the artwork to approve would be sent to me that afternoon! This did not happen, So, the next day I contacted the company via their "Web Chat" again I was apologised to and was told she had spoken with a manager whom would contact me via email that day!, again, I am still waiting?, so, on Friday 4/8/17 I telephoned again, again I was apologised to and was told the art work for approval would be with me in the next two hours! Well to my surprise it did arrive, but, when I checked this artwork it had spelling errors in it? How can you miss spell words that are written for you correctly?, so, I replied to the email as requested (which by the way was marked as URGENT!) informing them of the mistakes, I received no reply? Today, again, I had to telephone this company to which I was told, "Well you only sent it back on Friday", I informed the lady that according to your email (which I might add is a written contract) you are supposed to ship these items to myself today 7/8/17?, again I was told well it takes 5 to 7 days to complete your order! I informed her, you have now had 6 days and you are nowhere near even starting this order! Hence to say I cancelled this order and ask for my money to be refunded, I was told she would do that and I would receive an email confirming this, this morning, well guess what? I am still waiting! It seems to me although this company boasts that the will deliver on service from 1 item to thousands, if your a customer just wanting 1 or like me 3 items, you don't come at the top of their priority list, also, I do not appreciate being lied to with respect of being told managers would contact me etc, this company need to up their game or like me people will go elsewhere!”

Helpful Report

Posted 8 years ago

“Ordered a Varsity jacket for a Retro weekend. Came the next day and was of excellent quality. Many thanks couldn't of asked for better service.”

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Posted 8 years ago

“Printing done exactly how I required, minor and quick communications made it very simple.”

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Posted 8 years ago

“Fast and good quality print. Thoroughly recommend.”

Helpful Report

Posted 8 years ago

“Fantastic hoody for the Isca Weekend ,thank you (shiggy Valentine)”

Helpful Report

Posted 8 years ago

“Poor quality polo shirts. Bought 4 all faded to some degree after first wash. 2 navy blue ones now look as if they are really old have lost their shape and colour”

Helpful Report

Posted 8 years ago

“Complete lack of service and basic courtesy . Bag not delivered. Explanation given that courier left message almost certainly untrue. I have emailed twice and spoken to your office. Still no bag. It would appear you have no intention of delivering bag, so please refund my money.”

Helpful Report

Posted 8 years ago

“What a great experience! Great quality and efficient service. My design was totally accurate and, people are asking for polos with this design on. Thank you very much.”

Helpful Report

Posted 8 years ago

“I bought white Polo shirts for a bowls outfit, quality was very good, just as good as cotton traders and the price was very competitive even including the reasonable delivery charge. The purchase wasn't an emergency so the delivery the next day was amazing, especially as the delivery charge was quite small, in fact at a price you might expect, rather than the normal rip off prices most online companies charge for next day delivery, totally unexpected”

Helpful Report

Posted 8 years ago

“Really pleased with the items. Great quality and logos look great. The only thing I would say is that the sizes are big...luckily they did shrink a bit in the tumble dryer... the only time I have ever been happy for that to happen!!!”

Helpful Report

Posted 8 years ago

“This company has literally played around. For one the costumer service are appalling as I called over several times. My order has still not came and I was told it's 5 days shipping? .. I HAD to call so many times asking for the status of my order and got rubbish excuses why I haven't got it yet.. I email and no answer! Also, I had to call again to find out one of my clothing was out of stock .. I have waited over a month and no sign of my clothing, I hardly write reviews but this had driven me crazy. I want a refund at this point.”

Helpful Report

Posted 8 years ago

“Wow, Worked really hard to meet our short deadline!! Great job delivering our Tshirts on time ! Thank you , Fantastic Job!!!”

Helpful Report

Posted 8 years ago

“The plain items (not customised) which I ordered were delivered in just a couple of days and, when I had to return something, the customer service was quick,easy and helpful. Full marks.”

Helpful Report

Posted 8 years ago

“These guys have an excellent range of products and a "you can't go wrong" system. I have been really pleased with all of my purchases and would absolutely recommend. I wore my logo'd shirt in to the Post Office this morning which struck up a conversation about what I did... so it's definitely money well spent!”

Helpful Report

Posted 8 years ago

“POOR DELIVERY SERVICE, ordered my item on the 20/06/17 on the understanding it was a next day delivery service, it did not even leave your premises until the 22/06/17 according to emails sent by you. I did not receive the item until the 26/06/17 and you charge nearly £5.00 for this shoddy service, how come i can order items from other company's on a free delivery service and receive that item with either 24 hours to a day or two, using the same courier service that you use ie DPD. I think at the very least you should refund my delivery charge, not a voucher to use on a later day.”

Helpful Report

Posted 8 years ago

“Web site easy to use, Good quality items, very quick delivery.”

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Posted 8 years ago

“Great price, smart looking polo shirts with our embroidered business logo, quick and efficient service with being kept updated on progress and a minor issue (original ordered polo shirts no longer available) was quickly and satisfactorily resolved. Will be using Workwear Express again!”

Helpful Report

Posted 8 years ago

“review was sent in error to your company MC . "”

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Posted 8 years ago

Workwear Express is rated 4.2 based on 3,723 reviews