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Workwear Express Reviews

4.2 Rating 3,713 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

4.2

Based on 3,713 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 26th April 2021

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Workwear Express 5 star review on 26th April 2021

Workwear Express 5 star review on 26th April 2021

73

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely incompetent customer service, bordering on dodgy dealings. I was told that the express delivery would be £5 per item, had to request the quote was done to actually reflect the correct costs over and over again as they purposely do very dicey quotations, got what I was told was the final (quite high!) price and then when I went to pay for it they said that they hadn't included the delivery in the price and actually it was £6 not £5. They were late on dealing with the artwork despite it having been sent to them four days before, then despite giving us a shortfall of a "reduced" delivery cost of £120, they STILL didn't meet the delivery date and when requested why I hadn't even been informed didn't get any explanation or apology. Don't know whose nephew "Owen" is, but nepotism obviously isn't serving you well as he is beyond useless”

Posted 1 month ago

“We gave Workwear Express the benefit of the doubt after an issues with the last order, after previous good service, and made the mistake of ordering again. For the second time in recent months, despite ordering navy blue uniform they sent a number of black items ... and then refused to take them back and/or refund. Shocking service. For info - all fleeces are short in the arms too - everyone agrees. We will not be using Workwear Express again.”

Posted 2 months ago

“I had to change my original review. Products were amazing quality and I actually got them on time. Happy in all !!!!”

Posted 7 months ago

“Ordered garments for a wedding on the 24th. On my order it said items will be delivered on the 22nd of Sept. I haven't heard any update on my order so contacted online customer service. Was told the dispatch date (which on my account says the 14th of Sept) is an estimate and my order will be shipped 8 days after that date and they can't guarantee ill get my goods before the 24th. Had I known I would of ordered from another company . Fuming is an understatement. My company recently rebranded and all cards and other gear are of our new logo/branding. All of our staff will be mis-matched at the wedding . Absolutely fuming!! The customers service adviser Gavin Banks needs retraining. No empathy no apology .. just this is what you get take it or leave it attitude. Will not be using again!”

Posted 7 months ago

“Absolutely awful print quality, customer service and zero technical knowledge of the print process. Dont go near them”

Posted 8 months ago

“Very good. 1) Prompt & polite emails re: my order & stock, & immediate response to my questions. 2)Extremely helpful re: return of item & emailing return labels for me.”

Posted 9 months ago

“Very good service and nice polo shirts with our logo on them for me and the team. Thanks Workwear Express.”

Posted 9 months ago

“Items arrived on time as part of an emergency order. Thank you”

Posted 9 months ago

“Needed replacement waterproofs at short notice. Sent order and goods quickly despatched and received within a couple of days. Excellent service and the Portwest gear is good.”

Posted 9 months ago

“The service is one thing and the product is different. After all, people recognise particular seller by the products. After three months I can firmly say that the safety shoes I purchased not worth the money( Fall Rock) I couldn't see the meaning behind at that time. 😕 The price Was reduced after a month but even though I wouldn't pay a penny for them again! N”

Posted 9 months ago

“Very pleased with the product. Service and delivery quick. Communication spot on and price Good.”

Posted 9 months ago

“I needed two "Ukranian flag" yellow t'shirts, urgently, for our choir's Eurovision concert on the Finals night at Liverpool's Royal Court theatre - so the pressure was on!! You saved my life, and I will recommend you to other choirs. The colour was spot on, matching the website photos exactly. The shirts were good quality, cheap and delivered quickly. Considering this was a very small order, your service was great, thank you.”

Posted 9 months ago

“Great for work, hard wearing, comfortable. Delivery was fine, reasonably priced for the quality of the shorts. Will be purchasing a second pair. Would highly recommend for warehouse employees.”

Posted 9 months ago

“10/10 no issues”

Posted 9 months ago

“All orders on time and quality as expected nothing to complain all great kinds and professional service”

Posted 9 months ago

“Great product and lovely colours. Sizes are as they should be. Embroidery is very good quality and looks great on the shirts. Very competitive prices for quality products.”

Posted 9 months ago

“The shirts we ordered were exactly what our group wanted ,the embroidery was first class and delivery spot on , staff were very polite and freindly we will definitely use Workwear Express again.”

Posted 9 months ago

“Good job and on timing”

Posted 9 months ago

“100% pleased with my purchase Ordering and delivery excellent. When I need more GILDAN T- shirts I will be back.”

Posted 9 months ago

“Great clothes. Colours true to on screen colour. Easy to return items. Will definitely be using again.”

Posted 9 months ago

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Workwear Express is rated 4.2 based on 3,713 reviews