Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and delivery. Product excellent”

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Posted 6 years ago

“Ordering was easy, my design was just how I wanted it and the quality of the Polo Shirts I ordered was good. Price was reasonable too.”

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Posted 6 years ago

“Took far too long to receive goods considering according to the site they were in stock when contacted they said they were in stock FROM THE SUPPLIER NOT THEM lost a days work as safety trainers I have were not accepted on site had to be boots overall not really impressed boot quality good sales quality poor they lied when they said they had them in stock and waited a week for delivery when I could have used another site paid a bit extra got them when requested and not lost a day at work”

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Posted 6 years ago

“Good choice, quality, price. Prompt delivery. The customer service was good as I ordered the wrong sizes so had to exchange which was made easy. Will use again”

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Posted 6 years ago

“Not as such bad experience but why don't you do XS sizes, in need of hi viz in black and size small are massive Thanke”

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Posted 6 years ago

“You have lost this customer. A speculative email advertising your wares every now and again, I can accept. 3 emails on Black Friday however, telling me to "Hurry up" and all that nonsense - needless and irritating. I hope others take note of your overly aggressive marketing, and do not share their details with you, so as to avoid this 'harassment'.”

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Posted 6 years ago

“Very pleased with service start to finish, good quality clothing and embroidery and well packaged. will be ordering from them again.”

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Posted 6 years ago

“Great price, really helpful, on time delivery”

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Posted 6 years ago

“I didn’t realise (nor get any pre-warning) that the postage/unnecessary courier charge would cost more than the one item that I’ve ordered. I hope the delivery and quality make up for it...”

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Posted 6 years ago

“Not happy, items shown as 24hr or express dispatch and they already have the artwork but this order is taking nearly 2 weeks to deliver and its still not arrived........”

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Posted 6 years ago

Hello Martin, I have looked into your order I can see that on your order some of your items do not qualify for the criteria to warrant our 24hr dispatch, due to this your order is leaving us on our standard turnaround of 5-7 working days. Also one of the items on your order is a Helly Hansen beanie, they do take longer to get to us but it does advise you of the dispatch date at the checkout as we want our customers to be able to easily see our expected dispatch dates. If you wish to have a look at our 24hr dispatch criteria please have a look at the link below: https://www.workwearexpress.com/24-hour-dispatch/ Many Thanks

Posted 6 years ago

“Great quality gear and excellent service - you actually speak to a human which is always good! Thank you”

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Posted 6 years ago

“I ordered staff uniform to my surprise 1 adult top arrived and the others a 2 yr old could wear.. I called instantly and was told that’s what I ordered (which it wasn’t if I’m on a WORKWEAR site) I’m stuck with tops I don’t need £100 down and no staff uniform customer service is poor !!! Rethink before using them awful!!! Finally the logo looked like it was stuck on with kids glue.. I used them for 9years time for me to move on..”

Helpful Report

Posted 6 years ago

Hello Bianca, I have looked into your order and I can see that you ordered online and that you have ordered YOUTH items. We do sell to businesses but we also sell to the public and offer a wide range of items in both adults and children's sizes. It does advise in the product description who the item is for and the size guides on the products do also reflect that. I am sorry that you feel that the application type is of poor quality and we can of course look into that for you as our heat sealed transfer should last the lifetime of the garment. We would not want to loose you after using our business for 9 years, you are a loyal customer and want all of our customers to have a strong relationship with ourselves.

Posted 6 years ago

“Don’t Phone, unfortunately the telephone sales person didn’t gave a clue what she was talking about.”

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Posted 6 years ago

“Hi Sorry to say I didn't have a very good outcome from my order. I ordered a Large & XLarge T-shirt in order to size the blokes who work for us to place a bigger order, which I will not be doing. For £46 for 2 t-shirts, the sizing is incorrect based on chest size and the quality is poor. You live and learn!”

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Posted 6 years ago

Hello Samantha, I have looked into your order and I can see that you placed your order online and we will certainly look to help you find a size is suitable for your staff. Our customer service will be in touch. Many Thanks

Posted 6 years ago

“With a fantastic range the hardest part is choosing, however, this is made easy by the no quibble return policy with free return postage. I was able to pick 4 or 5 different styles of work trousers, try them on and decide which l liked most. I then returned the ones l didn’t and placed an order of 3 for the ones l did. Great service!!!”

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Posted 6 years ago

“Although there was an issue with the delivery the service in sorting it out was truly excellent.”

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Posted 6 years ago

“Poor Quality work trainers, steel toe caps peeling and broken within 4 weeks. Workwear express do not take responsibility but blame the "supplier". Diabolical. They are not cheap in the first place so do yourself a favour and don't bother with workwear express.”

Workwear Express 1 star review on 18th November 2019

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Posted 6 years ago

Hello Paul, I have looked into your query and been provided with the image of the footwear. I would on this occasion agree with our customer service team and advise that these are not suitable for the work environment they have been used in. We are more than willing to advise you on a more suitable heavy duty footwear that will last longer than these for you. Many Thanks

Posted 6 years ago

“Quality of work footwear, steel toecaps absolutely appalling. Took pictures after 6 to 8 weeks on a light domestic job of them peeling and falling to bits. Workwear Express would not take responsibility. Do yourself a favour and leave well alone, they aren't cheap in the first place. Absolute rubbish.”

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Posted 6 years ago

“Good quality service and product the only single thing that I can moan a little about is how many emails you get from the news letter but that’s easy to unsubscribe but as for the product and service it’s 100%.”

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Posted 6 years ago

“The process is ever so user friendly, ordered online, confirmation received immediately, delivered in a week, fantastic”

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Posted 6 years ago

Workwear Express is rated 4.2 based on 3,723 reviews