Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Work wear express are always helpful and prompt.”

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Posted 9 years ago

“great service - good quality - would use site again”

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Posted 9 years ago

“Extremely extensive range of products at very competitive prices, easy to use website and speedy delivery. Overall excellent company and service.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Uniforms arrived quickly and the quality is exceptional, had to return some items which was quick and easy. Will use again.”

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Posted 9 years ago

“To place an Order and to be emailed that there is no stock of items and having to wait a month before goods are in stock again should be updated on website!”

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Posted 9 years ago

Hi Gary, Thank you for taking the time to leave a review of your experience with us here at Workwear Express and we're sorry to hear about the delay you experienced with your order. We will pass your comments over to our performance enhancement team who will use your comments, as well as those in other reviews we receive, to constantly improve all aspects of our service which includes more clarity when it comes to available stock levels. However, it's worth noting that when we do find an item to be out of stock, we always work to either provide a suitable alternative that is available or look to get the out of stock item to the customer as soon as possible. We know this isn't always ideal and it's something we are looking to improve moving forward. If you would like to discuss this or any other aspects of our service, please feel free to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 9 years ago

“Good service with fast delivery and nice product range.”

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Posted 9 years ago

“A few problems to start with, colour on proof nothing like the garments received, a little bit of an impasse. However after seeing our side very very helpful and delighted with the eventual product received.”

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Posted 9 years ago

“excellent fast service everytime”

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Posted 9 years ago

“Comfortable clothing worn on a casual basis. I ordered a hoodie and a t-shirt, they arrived the next day and I am very happy with them both. Prices were good, delivery was quick and the quality of product was high. I will be using Workwear Express again.”

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Posted 9 years ago

“Ordered 10 polo shirts with my logo, artwork was processed and sent for me to check quickly. Polo shirts were out of stock but as they were two tone I was prepared to wait. Kept informed all the time and in the end the delivery was about two weeks before expected date. Very happy with the quality of the goods and the way I was kept up to date with the order.”

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Posted 9 years ago

“Quick efficient service. Product was exactly like description.”

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Posted 9 years ago

“I was disappointed with the sizes of two size L branded items. One sweatshirt by Fruit of the Loom, was totally different and larger by an inch or more in length, sleeve, and girth, than another Fruit of the Loom sweat , different material, and bought earlier from another supplier. None of this was in any way down to this supplier, just a difference in the models of that brand. This led me to seek a return authorisation, which was promised on first contact, but eventually took more than three furthur contacts, both by phone and email, and a week at least, before it was supplied. The excuse was "internal emails, between customer service, and returns department being mis-filed !!" At times during this week of waiting for their returns number, I thought of just giving up, they were so hopeless. There is certainly scope for improvement in their procedures for dealing with returns from retail customers. I am only submitting this, as a result of a request from their MD Andrew Ward, for a review, as I rarely complain about appalling service. Simon Roberts, Gloucestershire”

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Posted 9 years ago

“Thanks for the super speedy delivery! Really pleased with the tops - super quality and fit perfectly.”

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Posted 9 years ago

“I only ordered one item for my own use as your site was the only one offering suitable plain coloured vest tops styled for women. Very satisfied with quick response and quality of item”

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Posted 9 years ago

“The service was quick and had no complications, the product was delivered and was in great condition”

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Posted 9 years ago

“The prices offered by Workwear Express are so cheap but the quality is fantastic. I buy t-shirts for the gym and their range of styles and colours is really great. Delivery is quick and reliable and I've never had any issues in my various dealings with them. They are very good at keeping you up to date with the progress of your order.”

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Posted 9 years ago

“Easy, quick and efficient! Speedy delivery of good merchandise”

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Posted 9 years ago

“Very disapointed in the quality of the material as the TSHIRTS shrunk on the first 30% wash.”

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Posted 9 years ago

Hi Anthony, Thank you for taking the time to leave a review of your experience with us here at Workwear Express and we are sorry to hear about the issues you've had with the quality of the t-shirts you received. We do offer a returns service in which we can arrange to have the garments returned to us for a full inspection to be carried out. If we find the quality of the t-shirts to not be of the standard we expect of all garments we provide for our customers, we will look to replace these garments or provide a refund. If this is something you would like us to arrange for you, please feel free to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 9 years ago

“Good quality shirts.”

Helpful Report

Posted 9 years ago

Workwear Express is rated 4.2 based on 3,723 reviews