Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order never arrived.”

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Posted 5 years ago

Hello, I am sorry to hear that you have had issues with our ordering process, I will send you an email so we can get more information to get to the bottom of this order for you. Many Thanks

Posted 5 years ago

“I purchased some Polo shirts for work. The price was good and the ordering and delivery processes were very simple and quick. The shirts however were a little disappointing. Very scratchy and to be fair probably reflected the cheap price point. The XL is a little tight.”

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Posted 5 years ago

Hello Kevin, Thank you for your response, I can see you placed the order online with us. While this is a great way to place your orders next time I would advise calling our sales team as they will be able to help with suggestions in regards to garment choice so we can make sure you are fully happy with your purchase next time round. Many Thanks

Posted 5 years ago

“Ordered work trousers and true to there word I received them 2days as they said will be differently ordering again no rubbish talk from this company when they said you get them you get them keep up the good work 👍👍”

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Posted 5 years ago

“Good quality goods fast delivery”

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Posted 5 years ago

“Very good service, very happy with the tops. Only thing letting it down is the price”

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Posted 5 years ago

“Easy to order fast and punctual service.”

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Posted 5 years ago

“Top quality product, I was very impressed by the quality of the T Shirts. Printing was exactly as requested and the customer service, second to none All in all a very good customer experience would definitely use Workwear Express again”

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Posted 5 years ago

“great pre-order service with prompt attention to our requirements. Delivery was on time and the aprons exceeded our expectations - thank you.”

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Posted 5 years ago

Hello, Thank you for your review, glad to hear you are happy with your order and if you need any more aprons or other items just let us know. Thanks

Posted 5 years ago

“Delivery was on time. The raincoat is in perfect condition - tried it in heavy rain yesterday - worked 100%. Will definitely use Workwear Express in future.”

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Posted 5 years ago

“Being a big man getting quality clothing in my size has been difficult, but Workwear Expressnot only carry my size but also personalize it , so I feel comfortable and look the part too.... And the quality of their products is exceptional”

Workwear Express 5 star review on 11th September 2019

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Posted 5 years ago

Hello Robert, We are very happy to see that you have the confidence to wear your uniform provided by Workwear Express with pride. Anything we can do to help in the future just give us a shout!

Posted 5 years ago

“Product as described Delivery over 24hrs not 24hrs”

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Posted 5 years ago

“Quick easy cheap good quality great value .”

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Posted 5 years ago

Hello Dan, Thank you for your positive comments in regards to our products and service if you need to place another order just drop us a line and we will assist. Many Thanks

Posted 5 years ago

“Shocking service, ordered online and selected option to ‘customise all’. Order confirmation was not clear so checked the details and was advised that only one garment was charged for embroidery. Additional cost for other garments would be £30 (to embroider 4 t-shirts). Order was quickly cancelled!!! Will order from somewhere else....”

Helpful Report

Posted 5 years ago

Hello, Thank you for the time to place a review. We will pass these comments over to the web developers to make sure there are no issues with the ordering system and that everything is clear when ordering with ourselves. Many Thanks

Posted 5 years ago

“Great customer service, quality and delivery, 10 out of 10”

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Posted 5 years ago

“Ordered, about a week later I got my order through. The wrong t shirts were sent, I contacted Workwear Express to let them know. They said they would send the correct ones through. 10 days later, no show. The print quality of the t shirts was quite poor. Colour variation between prints on the same colour t shirts and fuzzy outlines. Sizing varies wildly between products. I ordered a fleece and a hoodie both in size L. Jumper fits perfectly zip through hoodie comes in about 4" bigger. Embroidered products are acceptable quality but not high quality.”

Helpful Report

Posted 5 years ago

Hello Nicola, I have looked into your order and passed your comments over to the department who looks after your account and they will be in touch. Many Thanks

Posted 5 years ago

“I was charged £160 pounds for the delivery of one parcel!!! a really good service but this has left a sour taste in my mouth.”

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Posted 5 years ago

Hello Lee, I am sorry to hear that you are not happy with your experience at Workwear Express I have passed your review onto our customer service team and they will look into this for you. Many Thanks

Posted 5 years ago

“Appalling Service, in fact no service what so ever, which I would rate at zero stars if I could. I have been trying to place an order through the website following several attempts of getting as far as the product and the system not letting me go any further I have given up trying. I went onto the live chat and explained the problems I was having and in return all I got was oh sorry, no attempt to resolve my problem and secure my order. Reading other reviews it looks as though I have had a lucky escape. Terrible, Terrible, Terrible.”

Helpful Report

Posted 5 years ago

Hello Mark, Thank you for taking time to leave a review, I can see that you experienced some technical issues whilst using our site. I will raise this with the relevant team and get a member of the sales team to contact you in regards to placing an order. Many Thanks

Posted 5 years ago

“Delivered product medium turned out be an extra small even though it said medium on label When I called to mention above I was told to order a sample before they embroider. No where does it say that on the website. I also didn’t receive a proof print before they sent order even though they said they would email me a proof copy before embroidery. Not happy now I have to wait for their quality control to inspect in the meantime I have no workwear”

Helpful Report

Posted 5 years ago

Hello Marcus, I have looked into your order and I can see that our customer service team are currently looking into this now for you and they will contact you personally once we have a response for you. In regards to the logo we only send proofs when a logo is placed as new once you have had it with ourselves before we do not proof again as this way we are able to speed up the process time on your order. Many Thanks

Posted 5 years ago

“Sublimation T-shirts were very poor quality and see through.”

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Posted 5 years ago

“The website doesn't work properly, can't order. Chatbot works only after creating account.”

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Posted 5 years ago

Hello, I do apologise that you have had issues placing an order with ourselves. I will raise this with our tech team to look into this for you. Many Thanks

Posted 5 years ago

Workwear Express is rated 4.2 based on 3,723 reviews