Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were so helpful, I really appreciate what the different teams did to me, thank you very much.”

Workwear Express 5 star review on 11th July 2017

Helpful Report

Posted 8 years ago

“Easy to use website. Great customer service. Quality goods.”

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Posted 8 years ago

“Unfortunately our order had the embroidery done in different places to what we had ordered, when we queried it we were made to feel like it was us lying about this. Eventually Workwear express agreed it was their fault & to rectify the issue, however this took over 3 weeks to then get the garments done & returned to us. We had to chase this quite a few times & needless to say the lady dealing with it was always busy & hard to get hold of.”

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Posted 8 years ago

“We waited weeks for our order and then it came not even embroidered then we waited days for the items t o be collected! Bad service!”

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Posted 8 years ago

“I had to return a garment to Workwear Express and it was as trouble free as possible no problem to the staff and refunded the money to my account asap. a pleasure dealing with this company”

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Posted 8 years ago

“Repeat customer always happy!”

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Posted 8 years ago

“I was not told to order sample t-shirts, your extra large would not fit a man who is medium. our order was a complete waste of money for us as the t-shirts do not fit. the medium would fit a 12 year old.”

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Posted 8 years ago

“Communications were prompt and emails were clear. Delivery was quick and we were happy with the product once it arrived”

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Posted 8 years ago

“Carrying a wide range of polo shirts (my particular interest), I was able to choose exactly what I needed. The next day delivery of the sample enabled me to ensure correct sizing and confirm the colour, along with workwear express's returns policy in case it didn't fit/ colour wasn't quite right. As it happened, all was good, and a follow up order for the quantity of shirts was dealt with just as efficiently. Recommended.”

Helpful Report

Posted 8 years ago

“I waited 28 dayish for my personalised order. I chose a design that had previously been uploaded to have put onto 4 t-shirts. I quickly was told I couldn't get them embroidered but I could have a "something" transfer. I don't know a thing about transfers so asked some simple enough questions and replied promptly so as not to have an order held up. Getting answers was like getting blood out of stone. The member of staff dealing with me never fully read my emails so I didn't get the responses I needed to make a decision, thus delaying my order. When finally I agreed to proceed I was told the artwork dept. would be in touch. That too, took forever and a number of phone calls. I wasn't going to email after the last fiasco. The first 2 orders would have got 5 Stars. I was impressed hence the future orders. Not any more, I am seriously considering purchasing elsewhere.”

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Posted 8 years ago

“Helpful, friendly and efficient staff with a can do attitude”

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Posted 8 years ago

“Ordering was quick, efficient and received in good time. The 2 items ordered are also of very good quality and were packaged well.”

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Posted 8 years ago

“Staff are friendly and efficient. Orders are processed quickly, and any queries answered promptly. Any errors are dealt with in a professional manner.”

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Posted 8 years ago

“great value, quality and speed - and a huge range of tailored products to choose from.”

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Posted 8 years ago

“Great service and fantastic quality”

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Posted 8 years ago

“Very quick delivery, well packaged and good quality polo shirts.”

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Posted 8 years ago

“As a small photography company we accept that we need to spend our money wisely and the items we've purchased have always been of a very high quality and regulatory get asked where we source our embroidered clothing, we have used other companies before but will always return Workwear Express. Fantastic service and fast turnaround”

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Posted 8 years ago

“"Navy" blue polo shirt that was ordered was virtually black and does not match the other corporate clothing i ordered. Customer services uninterested on first reply and have not answered further mail. Will have to buy elsewhere in future on principal.”

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Posted 8 years ago

“Excellent branding options, excellent delivery options! Recommend”

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Posted 8 years ago

“Helpful people with lovely products and great design expertise as I didn't know what I was doing.”

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Posted 8 years ago

Workwear Express is rated 4.2 based on 3,723 reviews