Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,744 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,744 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“The reason that I have given 1 star is because I have not received the order yet. However, being Tamiya models etc I can foresee no problems. I cannot answer the delivery question because I don't know when I was received by the courier”

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Posted 3 years ago

Great to see that your parcel was delivered to you today Neil. Apologies for the delay and thanks for your understanding.

Posted 3 years ago

“What a fantastic firm. Ordered mid afternoon and received the goods the next day. All perfectly wrapped. Well done.”

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Posted 3 years ago

“It's hard to say when you order stuff and the stuff arrives in a few days perfectly packaged every time.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Very good and quick service. I started using Wonderland a few months ago and will keep using them.”

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Posted 3 years ago

“Easy site to access. Quick response to what must be to Wonderland a small order- one spray tin of acrylic. I'm a very satisfied customer and, on the rare occasions I get into the shop personally , when up from the Borders , am very happy with the personal, knowledgeable service provided..”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“My Items have not arrived!!”

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Posted 3 years ago

Hi Hugh Sending today. Thanks for your patience. Apologies for the delay during this very busy period. DPD will provide tracking information in due course to you directly through email and text message. Kind regards Wonderland Models Customer Support

Posted 3 years ago

“Just needed a small order of a few paints. Was able to find them quickly on the website - very efficient delivery - all good”

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Posted 3 years ago

“Wonderful to order from ease of placing your order”

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Posted 3 years ago

“Order received with 2 days of ordering. Great service.”

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Posted 3 years ago

“I’m afraid you’re let down by the total ineptitude of your delivery agent. Who single handed has ruined my commision build by not even attempting delivery”

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Posted 3 years ago

Mr Jones sorry to hear of the problem, Will you please send us full details of the issue directly to mailorder@wonderlandmodels.com

Posted 3 years ago

“Quick delivery, haven't made the model yet”

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Posted 3 years ago

“Excellent product,looks great on layout,great price,very speedy delivery,well packaged,well informed of progress of order. Highly recommended.”

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Posted 3 years ago

“An excellent company with a fantastic dedication to open and honest communication. Their delivery was brilliant and I am 100% pleased with the items purchased. Highly recommended.”

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Posted 3 years ago

“Very.good with quick postal response, all items sent.”

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Posted 3 years ago

“You guys were great, I was informed that some products were not available at the time, so you sent out the goodies you had when they came in stock. How ever DPD were pants (surprise) late delivery and squashed boxes, but the products were ok. Thanks and I look forward to doing business with you again. Chris”

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Posted 3 years ago

“Great service ,fast delivery”

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Posted 3 years ago

“The Revell paints I wanted were out of stock or too expensive elsewhere. Wonderland Models had all in stock and delivered them all to me 2 days later. Excellent service!”

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Posted 3 years ago

“Well priced, well packaged and speedy delivery”

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Posted 3 years ago

Wonderland Models is rated 4.9 based on 6,744 reviews